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Part Time Virtual Call Center Jobs in Texas (NOW HIRING)

Hendall Inc

Call Center Specialist

El Paso, TX · On-site

$18/hr

We are offering full-time and part-time roles which include nights, weekends, and holidays ... Remote/virtual work is prohibited. * As part of a 24x7x365 essential operation, this position may ...

Dabella

Part Time Call Center

Call, TX · On-site

$15 - $18.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! This is an ON-SITE position Learn ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

We are looking for full and part time employees who want to advance with our fast growing brand ... Our Call Center Representatives are local to Houston, TX or any of the other locations operated by ...

MAP

Call Center Agent

North Richland Hills, TX · On-site

$17/hr

Part-Time Call Center Representative Location: North Richland Hills, TX Map Communications is seeking dedicated and detail-oriented Part-Time Call Center Representatives to join our rapidly growing ...

FCCU

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$16/hr

We are currently seeking a Part-Time Call Center Representative for our Call Center Department. This position effectively manages multiple daily calls while also completing a variety of daily ...

FCCU

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$13.25 - $16.50/hr

We are currently seeking a Part-Time Call Center Representative to work supporting our Call Center Department. This position effectively manages multiple daily calls while also completing a variety ...

New Answernet Inc

Remote Call Center Agent

El Paso, TX · Remote

$14/hr

Customer Service Agent - Remote Job Type: Part Time - Work from Home Hours: Open Availability ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

Cowabunga Vegas

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Job Type Part-time, Temporary Description Pyek Group is seeking to hire talented and motivated ... Use effective problem-solving skills to help customers resolve issues on the first call as quickly ...

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Part Time Virtual Call Center information

How to make 25 dollars an hour online?

A part time virtual call center agent can earn around $25 an hour by handling customer service calls, often requiring good communication skills and a reliable internet connection. These roles typically offer flexible schedules and may require training or certification in customer service or specific tools like CRM software.

What are some common challenges faced by part-time virtual call center agents, and how can they be managed effectively?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What are part time virtual call center jobs?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What are the key skills and qualifications needed to thrive as a Part Time Virtual Call Center Representative, and why are they important?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some agents may also receive performance-based bonuses or incentives, which can increase overall earnings. Part-time roles often pay hourly and may have flexible schedules, but total income varies based on hours worked and skill level.

What is the easiest part-time remote job to get?

A part-time virtual call center agent is often considered an accessible remote job due to its low entry barriers, such as minimal experience requirements and basic communication skills. These roles typically involve customer service tasks and may require training on specific call center software, making them relatively easy to secure for beginners.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

How to make $1000 a week remotely?

A part time virtual call center agent can earn close to $1000 weekly by working multiple shifts, improving communication skills, and handling high-volume or high-paying accounts. Increasing your hours, gaining experience, and utilizing performance incentives can help reach this income level, especially if the role offers commission or bonus structures.
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What job categories do people searching Part Time Virtual Call Center jobs in Texas look for? The top searched job categories for Part Time Virtual Call Center jobs in Texas are:
What cities in Texas are hiring for Part Time Virtual Call Center jobs? Cities in Texas with the most Part Time Virtual Call Center job openings:
Part Time Virtual Call Center jobs near you
Call Center Specialist

Call Center Specialist

Hendall Inc

El Paso, TX • On-site

$18/hr

Full-time, Part-time

Re-posted 7 days ago

Job description

OVERVIEW

Hendall Inc., a mission-focused professional services firm based in Rockville, MD, is seeking a compassionate and detail-oriented Call Center Specialist to support a high-visibility call center that operates 24/7/365 to assist unaccompanied alien children (UAC), their sponsors, and related parties.

This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth. We are offering full-time and part-time roles which include nights, weekends, and holidays. Candidates must be available to work in either El Paso, TX or Rockville, MD.

DUTIES

  • Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers
  • Communicate effectively in English and Spanish
  • Maintain professional judgment, especially during crisis calls
  • Respond to calls promptly
  • Manage and de-escalate calls from individuals in crisis
  • Triage calls for appropriate responses, referrals, and documentation
  • Provide case management/referral services
  • Apply quality standards to all calls and meet program deadlines
  • Work with stakeholders, including legal service providers and court officials
  • Assess changes affecting child safety and make referrals to officials
  • Follow protocols and policies in call handling including post-call documentation

MINIMUM QUALIFICATIONS

  • Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.
  • At least 1 year of child welfare experience.
  • Bilingual in English and Spanish.
  • Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.
  • Comfortable learning new systems and working with case management software.
  • Exceptional verbal and written communication skills.
  • Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.

PREFERRED QUALIFICATIONS

  • Prior call center experience, especially in behavioral health or child/family services.
  • Familiarity with Federal government programs that support UAC.
  • Working knowledge of trauma-informed care principles and best practices in crisis intervention.

ADDITIONAL INFORMATION

  • This is an onsite role located in our secure El Paso, TX and Rockville, MD facilities. Remote/virtual work is prohibited.
  • As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations.
  • A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.
  • U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance

Salary Range: $18.00 per hour plus $5.09/hour health and welfare benefit

For a complete listing of benefits, please visit our careers page at www.hendall.com/careers

Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.