ZipRecruiter

Log In

1

Energy Call Center Jobs in Texas (NOW HIRING)

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

This role is 100% onsite, come join the energy of our call center! What You'll Do * Handle inbound and outbound calls with a smile (yes, customers can hear it!) * Help customers schedule their ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

This role is 100% onsite, come join the energy of our call center! What You'll Do * Handle inbound and outbound calls with a smile (yes, customers can hear it!) * Help customers schedule their ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

This role is 100% onsite, come join the energy of our call center! ???? What You'll Do * Handle inbound and outbound calls with a smile (yes, customers can hear it!) * Help customers schedule their ...

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$14/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role ... high-energy setting, we encourage you to apply. To be considered for this position, you must ...

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$14/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role ... high-energy setting, we encourage you to apply. To be considered for this position, you must ...

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$14/hr

We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role ... high-energy setting, we encourage you to apply. To be considered for this position, you must ...

ENERGY OGRE LLC

Member Care Agent (Call Center)

Houston, TX · On-site

$14.25 - $18.75/hr

At Energy Ogre, our Member Care Agents play a vital role in guiding new members through their ... As a Member Care Agent in our call center, you'll be the first point of contact for new members ...

Addison Group

Dispatcher Call Center Agent

Dallas, TX · On-site

$21 - $23/hr

Dispatcher / Call Center Agent Location: Dallas, TX Work Schedule: 10-hour shifts, 40-hour week ... Energy / Gas Benefits: This position is eligible for medical, dental, vision, and 401(k). Addison ...

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$13.75 - $18/hr

... high-energy setting, we encourage you to apply. To be considered for this position, you must ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Military Recruitment

Call Center Agent

Killeen, TX

$13.75 - $18/hr

... high-energy setting, we encourage you to apply. To be considered for this position, you must ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Military Recruitment

Call Center Agent

Killeen, TX · On-site

$13.75 - $18/hr

... high-energy setting, we encourage you to apply. To be considered for this position, you must ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

next page

Showing results 1-20

All JobsEnergy Call Center JobsEnergy Call Center Jobs in Texas

Energy Call Center information

See Texas salary details

$10

$16

$23

How much do energy call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for energy call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is an energy call center?

An Energy Call Center is a customer service hub that handles inquiries, complaints, and service requests related to energy services such as electricity, gas, or renewable energy. The representatives assist customers with billing questions, service outages, account management, and provide information about energy plans and efficiency programs. These centers are essential for ensuring customer satisfaction and maintaining smooth communication between energy providers and consumers. They may operate via phone, email, or online chat and often help resolve technical or emergency issues.

What are the key skills and qualifications needed to thrive as an energy call center representative?

To thrive as an Energy Call Center Representative, you need strong customer service skills, problem-solving abilities, and a basic understanding of energy services, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and billing platforms is typically required. Excellent communication, active listening, and patience help you stand out when resolving customer concerns. These skills ensure efficient handling of inquiries, customer satisfaction, and compliance with industry regulations in a fast-paced environment.

What are the main challenges faced by agents in an energy call center, and how can they be effectively managed?

Agents in an energy call center often deal with high call volumes, complex billing inquiries, and customers experiencing service disruptions or outages. Managing these challenges requires strong communication skills, patience, and in-depth knowledge of energy products and company policies. Effective training, access to up-to-date information, and support from team leads help agents resolve issues efficiently. Regular feedback sessions and team meetings also foster a collaborative environment that helps address common obstacles and improve customer satisfaction.

What are popular job titles related to Energy Call Center jobs in Texas?

For Energy Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Energy Call Center jobs in Texas look for?

The top searched job categories for Energy Call Center jobs in Texas are:

What cities in Texas are hiring for Energy Call Center jobs?

Cities in Texas with the most Energy Call Center job openings:

Energy Call Center jobs near you
Infographic showing various Energy Call Center job openings in Texas as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center Associate

Same Day Water Heaters

Houston, TX • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 24 days ago

Job description

 Now Hiring: Call Center Associate - Join the Same Day Water Heaters Family!

Are you looking for more than just a job? At Same Day Water Heaters, you're not just another voice on the phone - you're part of a tight-knit team that works hard, laughs often, and supports one another like family.

We're a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we're looking for friendly, motivated people who love great conversations and genuine teamwork.

If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment - this is the place for you!

This role is 100% onsite, come join the energy of our call center!

 What You'll Do

  • Handle inbound and outbound calls with a smile (yes, customers can hear it!)
  • Help customers schedule their appointments quickly and easily
  • Share information about our services and answer product questions
  • Keep notes organized and accurate in our system
  • Use your problem-solving skills to make every call a great experience

Requirements

 What Makes You a Great Fit

    • You bring great energy and a positive attitude to every call
    • You're comfortable using scripts for guidance
    • You communicate clearly and professionally - and love helping others
    • You're reliable, punctual, and ready to grow with a team that values you
    • Peak call times may require mandatory overtime
    • Flexibility to work different days/shifts - we're open 7 days a week

Benefits

 Perks & Benefits

    • $16-$17/hr starting pay
    • Health, Vision, Dental, and Life Insurance options
    • Incentive bonuses for performance & teamwork
    • Casual dress code - jeans & sneakers totally welcome
    • Flexible scheduling
    • A supportive, family-style work environment where your ideas matter

Apply