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Part Time Saas Customer Support Jobs (NOW HIRING)

Lamps Plus

Store Customer Support

San Diego, CA

$17.75/hr

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor, Then Lead It Are you looking for a path into high-ticket ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports residential pest control services by helping customers get the information and assistance they need. We focus on ...

Lamps Plus

Store Customer Support

San Diego, CA · On-site

$17.75/hr

Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor, Then Lead It Are you looking for a path into high-ticket ...

Monmouth Trading Cards

Customer Support Lead

$18 - $25/hr

Training & development Customer Support Associate - Monmouth Cards (Remote/Hybrid - Must be based ... Type: Part-time (potential for transition to full-time) * Location: Remote / Hybrid (NJ, NY, CT, or ...

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Part Time Saas Customer Support information

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How much do part time saas customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for part time saas customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Part Time Saas Customer Support vs Part Time Technical Support?

AspectPart Time Saas Customer SupportPart Time Technical Support
CredentialsBasic customer service skills, familiarity with SaaS productsTechnical knowledge, troubleshooting skills, sometimes certifications
Work EnvironmentRemote, customer-facing, software-basedRemote or on-site, technical troubleshooting, hardware/software issues
Employer & Industry UsageTech companies, SaaS providers, online servicesIT firms, tech support centers, software companies
Search & Comparison IntentCustomer service roles in SaaSTechnical troubleshooting roles

Part Time Saas Customer Support focuses on assisting customers with SaaS products, providing service and account support. In contrast, Part Time Technical Support involves resolving technical issues, troubleshooting hardware or software problems. Both roles often require remote work and customer interaction, but Technical Support demands more technical expertise. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How much does Amazon pay for remote customer service?

Amazon's remote customer service positions typically pay between $15 and $20 per hour, depending on experience and location. These roles often require strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or incentives.

What is a SaaS customer support role?

A SaaS customer support role involves assisting users of software-as-a-service products by resolving technical issues, answering questions, and providing guidance through various communication channels. Support agents often use help desk tools and require good communication skills to ensure customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Part Time SaaS Customer Support representative, and why are they important?

To thrive as a Part Time SaaS Customer Support representative, you need strong problem-solving abilities, product knowledge, and customer service skills, often supported by experience in technical support or help desk roles. Familiarity with ticketing systems like Zendesk or Freshdesk and understanding SaaS platforms are typically required. Excellent communication, patience, and adaptability help you resolve customer issues effectively and foster positive relationships. These skills ensure efficient issue resolution, customer satisfaction, and retention in a fast-paced, tech-driven environment.

What is a Part Time SaaS Customer Support role?

A Part Time SaaS Customer Support role involves assisting users of Software as a Service (SaaS) products with technical issues, account management, and general inquiries, usually on a part-time schedule. Support agents typically communicate with customers via chat, email, or phone to resolve problems and provide guidance on using the software. These roles require strong communication skills, patience, and a good understanding of the specific SaaS product. Part-time positions offer flexible hours, making them suitable for students or those seeking supplementary income. Training is often provided to help new hires learn the product and customer service protocols.

What does a typical shift look like for a part-time SaaS customer support representative, and how is the workload managed?

As a part-time SaaS customer support representative, your shifts are often scheduled in blocks of 4–6 hours, which may include evenings or weekends depending on customer demand. During your shift, you'll handle incoming tickets and chat requests, prioritize urgent issues, and collaborate with teammates or escalate technical concerns to specialists. Many companies use helpdesk software to track and distribute workload evenly among support agents, ensuring you can manage your queue without feeling overwhelmed. Regular team check-ins and documented internal resources help you stay informed and supported throughout your shift.

What jobs pay 4000 a week without a degree?

Part-time SaaS customer support roles typically do not pay $4,000 per week; high earnings in this field usually require full-time positions or specialized skills. Generally, jobs that pay this amount without a degree are rare and often involve sales, freelance consulting, or entrepreneurial ventures that leverage experience, networks, or technical expertise. Achieving such income part-time usually involves multiple income streams or high-value freelance work rather than traditional support roles.

How to make $2000 a week working from home?

A part-time SaaS customer support role typically pays hourly, so earning $2000 weekly requires working many hours or securing higher-paying positions within the field. Increasing income may involve gaining specialized skills, certifications, or working for companies that offer premium support roles, but consistently earning that amount part-time is uncommon without significant experience or multiple roles.
More about Part Time Saas Customer Support jobs
What are the most commonly searched types of Saas Customer Support jobs? The most popular types of Saas Customer Support jobs are:
What job categories do people searching Part Time Saas Customer Support jobs look for? The top searched job categories for Part Time Saas Customer Support jobs are:
Part Time Saas Customer Support jobs near you
Infographic showing various Part Time Saas Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.
Store Customer Support

Store Customer Support

Lamps Plus

San Diego, CA

$17.75/hr

Part-time

Re-posted 9 days ago

Job description

Job Title: Support Associate | Sales Leadership Fast-Track 
Location: Morena Blvd, San Diego 
Starting Pay: $17.75/hr 
  
Position Type: Part-Time (Entry-Level with Promotion Path) 
  
The Opportunity: Support the Floor, Then Lead It 
Are you looking for a path into high-ticket professional sales? Most retail support roles are just about moving boxes. This role is different. At Lamps Plus, we use our Support Associate position as a leadership pipeline. 
We are looking for a motivated individual to master our operations, learn the technical side of the lighting industry, and transition into a Commissioned Sales Leader role where your income is determined by your performance, not just the clock. 
  
The Career Path 
Phase 1 (Operational Mastery): You will start by learning the product from the inside out. You’ll handle inventory, assemble high-end fixtures, and ensure the showroom reflects our premier brand standards. 
Phase 2 (Skill Development): As you master the logistics, you will begin shadowing our top Sales Leaders to learn lighting design, client management, and professional closing techniques. 
The Goal (Promotion): Our objective is to move you from an hourly Support Associate to a Commissioned Sales Leader, where you will manage your own book of business and earn significant performance-based incentives. 
  
Key Responsibilities 
To succeed, you must execute with Clarity, Consistency, and Timeliness: 
Inventory Control: Receive and process high-end merchandise with 100% accuracy. 
Technical Setup: Assemble and display luxury lighting fixtures, learning the specs and technology behind every piece. 
Showroom Excellence: Maintain a pristine, professional environment and provide "White Glove" carry-out service for our clients. 
Team Collaboration: Act as the backbone of the sales floor, ensuring our Sales Leaders have the product and support they need to win. 
Who You Are 
Career-Oriented: You aren't looking for a "job"; you are looking for a professional trade you can master. 
Detail-Focused: You catch the small errors that others miss. You take pride in an organized, efficient workspace. 
Driven: You are motivated by the prospect of moving into a commissioned role where your effort directly impacts your paycheck. 
Capable: You are comfortable using ladders and can safely lift and move up to 25–50 lbs. 
Why Lamps Plus? 
We offer a structured environment where excellence is recognized and promoted. If you have the drive to move from support to sales, we have the training to get you there. 

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