HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about bringing the happiness quotient to support teams. We offer cloud based Helpdesk, Live Chat and Enterprise ...
HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about bringing the happiness quotient to support teams. We offer cloud based Helpdesk, Live Chat and Enterprise ...
Customer Support Specialist (Public Sector SaaS)
Lubbock, TX · On-site
$50K - $65K/yr
Experience in B2B SaaS customer support roles. * Public sector or local government experience relevant to your domain. * Familiarity with ticketing systems (e.g., Zendesk, Microsoft Dynamics 365)
Quick apply
Customer Support Specialist (Public Sector SaaS)
Lubbock, TX · On-site
$50K - $65K/yr
Experience in B2B SaaS customer support roles. * Public sector or local government experience relevant to your domain. * Familiarity with ticketing systems (e.g., Zendesk, Microsoft Dynamics 365)
Customer Support Specialist Level 1
Houston, TX · On-site
$45K - $55K/yr
Vision insurance Financial Software Solutions, LLC (FSS) is a fast-growing SaaS fintech company ... We are seeking a Customer Support Specialist - Level 1 who is passionate about delivering ...
Quick apply
Customer Support Specialist Level 1
Houston, TX · On-site
$45K - $55K/yr
Vision insurance Financial Software Solutions, LLC (FSS) is a fast-growing SaaS fintech company ... We are seeking a Customer Support Specialist - Level 1 who is passionate about delivering ...
HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about bringing the happiness quotient to support teams. We offer cloud based Helpdesk, Live Chat and Enterprise ...
HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about bringing the happiness quotient to support teams. We offer cloud based Helpdesk, Live Chat and Enterprise ...
Customer Support (Tier I) Representative
Manhattan, NY · On-site +1
$18.75 - $23.75/hr
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with ... We are looking for an early-career Customer Support Representative who is client-focused and ...
Customer Support (Tier I) Representative
Manhattan, NY · On-site +1
$18.75 - $23.75/hr
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with ... We are looking for an early-career Customer Support Representative who is client-focused and ...
Customer Support (Tier I) Representative
Manhattan, NY · Remote
$17.50 - $22.25/hr
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with ... Provide high-quality, timely solutions to a variety of customer support requests, (typically Tier ...
Quick apply
Customer Support (Tier I) Representative
Manhattan, NY · Remote
$17.50 - $22.25/hr
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with ... Provide high-quality, timely solutions to a variety of customer support requests, (typically Tier ...
Customer Support (Tier I) Representative
$17.50 - $22.25/hr
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with ... We are looking for an early-career Customer Support Representative who is client-focused and ...
Customer Support (Tier I) Representative
$17.50 - $22.25/hr
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with ... We are looking for an early-career Customer Support Representative who is client-focused and ...
As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical ... Troubleshooting & Technical Support: Working with customers to resolve technical issues, leveraging ...
As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical ... Troubleshooting & Technical Support: Working with customers to resolve technical issues, leveraging ...
As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical ... Troubleshooting & Technical Support: Working with customers to resolve technical issues, leveraging ...
Quick apply
As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical ... Troubleshooting & Technical Support: Working with customers to resolve technical issues, leveraging ...
Customer Support Specialist
Chicago, IL · On-site
$18.50 - $25/hr
About Albiware Albiware is a B2B SaaS company building Albi, a project management platform purpose ... This is an entry-level position responsible for delivering responsive, accurate technical support ...
Customer Support Specialist
Chicago, IL · On-site
$18.50 - $25/hr
About Albiware Albiware is a B2B SaaS company building Albi, a project management platform purpose ... This is an entry-level position responsible for delivering responsive, accurate technical support ...
Customer Support Specialist
Chicago, IL · On-site
$18.50 - $25/hr
About Albiware Albiware is a B2B SaaS company building Albi, a project management platform purpose ... This is an entry-level position responsible for delivering responsive, accurate technical support ...
Customer Support Specialist
Chicago, IL · On-site
$18.50 - $25/hr
About Albiware Albiware is a B2B SaaS company building Albi, a project management platform purpose ... This is an entry-level position responsible for delivering responsive, accurate technical support ...
As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical ... Troubleshooting & Technical Support: Working with customers to resolve technical issues, leveraging ...
As a SaaS Customer Success Specialist, you will be at the heart of our mission, combining technical ... Troubleshooting & Technical Support: Working with customers to resolve technical issues, leveraging ...
Customer Support Specialist
Chicago, IL · On-site
$18.50 - $25/hr
About Albiware Albiware is a B2B SaaS company building Albi, a project management platform purpose ... This is an entry-level position responsible for delivering responsive, accurate technical support ...
Quick apply
Customer Support Specialist
Chicago, IL · On-site
$18.50 - $25/hr
About Albiware Albiware is a B2B SaaS company building Albi, a project management platform purpose ... This is an entry-level position responsible for delivering responsive, accurate technical support ...
Customer Support & Enablement Specialist
$18.50 - $24.75/hr
You've supported B2B SaaS customers directly: 1-3 years in customer support, support ops, or technical support, ideally at a B2B SaaS company - you know what a good ticket queue looks like and what a ...
New
Customer Support & Enablement Specialist
$18.50 - $24.75/hr
You've supported B2B SaaS customers directly: 1-3 years in customer support, support ops, or technical support, ideally at a B2B SaaS company - you know what a good ticket queue looks like and what a ...
New
Be Seen First
Customer Support Specialist
New York, NY · On-site
$25 - $30/hr
This entry level role will own the intake, triage, classification, and routing of all inbound ... SaaS support, help desk, events, retail, or hospitality backgrounds are all relevant)
Quick apply
Be Seen First
Customer Support Specialist
New York, NY · On-site
$25 - $30/hr
This entry level role will own the intake, triage, classification, and routing of all inbound ... SaaS support, help desk, events, retail, or hospitality backgrounds are all relevant)
$20/hr
Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... SaaS or tech startup experience * Comfort with flexible scheduling including occasional nights ...
$20/hr
Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... SaaS or tech startup experience * Comfort with flexible scheduling including occasional nights ...
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Quick apply
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
$20/hr
Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... SaaS or tech startup experience * Comfort with flexible scheduling including occasional nights ...
$20/hr
Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... SaaS or tech startup experience * Comfort with flexible scheduling including occasional nights ...
Technical Support SaaS Representative
Tysons, VA · On-site +1
CLBT) mission is to enable its global customers to protect and save lives by enhancing digital ... in supporting consumers of SaaS Solutions. • Support to resolve technical issues on Cellebrite ...
Technical Support SaaS Representative
Tysons, VA · On-site +1
CLBT) mission is to enable its global customers to protect and save lives by enhancing digital ... in supporting consumers of SaaS Solutions. • Support to resolve technical issues on Cellebrite ...
Entry Level Saas Customer Support information
See salary details
$11.06 - $12.87
3% of jobs
$12.87 - $14.69
3% of jobs
$14.69 - $16.50
8% of jobs
$17.68 is the 25th percentile. Wages below this are outliers.
$16.50 - $18.31
16% of jobs
The median wage is $20.08 / hr.
$18.31 - $20.13
20% of jobs
$20.13 - $21.94
20% of jobs
$22.80 is the 75th percentile. Wages above this are outliers.
$21.94 - $23.75
9% of jobs
$23.75 - $25.57
9% of jobs
$25.57 - $27.38
5% of jobs
$27.38 - $29.20
4% of jobs
$29.20 - $31.01
1% of jobs
$11
$20
$31
How much do entry level saas customer support jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for entry level saas customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Saas Customer Support vs Entry Level Technical Support Specialist?
| Aspect | Entry Level Saas Customer Support | Entry Level Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer basic technical knowledge | High school diploma; basic technical or IT knowledge often preferred |
| Work Environment | Customer service centers, remote support, SaaS companies | IT departments, tech companies, remote or on-site support |
| Employer & Industry Usage | Primarily SaaS and cloud service providers | IT service providers, software companies, tech support firms |
| Common Search & Comparison Intent | Understanding entry-level roles in SaaS customer support | Comparing entry-level technical support roles in tech industry |
Entry Level Saas Customer Support focuses on assisting customers with SaaS products, emphasizing communication and problem-solving skills. Entry Level Technical Support Specialist involves troubleshooting technical issues, often requiring basic IT knowledge. Both roles serve tech companies but differ in technical depth and customer interaction focus.
What cities are hiring for Entry Level Saas Customer Support jobs?
Cities with the most Entry Level Saas Customer Support job openings:
What are the most commonly searched types of Saas Customer Support jobs?
The most popular types of Saas Customer Support jobs are:
What states have the most Entry Level Saas Customer Support jobs?
States with the most job openings for Entry Level Saas Customer Support jobs include:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 23 days ago
Job description
HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about bringing the happiness quotient to support teams. We offer cloud based Helpdesk, Live Chat and Enterprise AI Chatbot solution. We offer competitive salaries and a high-energy work environment with opportunities to grow. To learn more about our company, visit our website at www.happyfox.com.
Responsibilities:
Selling HappyFox value proposition to inbound prospects
Engaging with C-level executives, IT Directors and Customer Support leaders and decision makers at prospective companies
Building relationship with stakeholders during and after the sales
Ability to understand current pain points of the business and deliver HappyFox solution
Provide consistent feedback to Product and Marketing team on customer expectations, preferences and appreciations
Requirements:
Ability to do demos and great presentations using Remote Online Meetings or Webinars
Ability to take deals to closure
Excellent clarity in communication
Consultative approach to successfully close complex sales cycles
Ability to quickly build rapport
Exhibit a consistent track record of top performance
Bring in positive-energy, strong work ethic, self-discipline and good time management skills
Experience selling SaaS products is required
Benefits:
Competitive pay (base + performance) with growth opportunity within the company
Casual and high energy work environment where you could see your ideas win
Health Insurance, Dental, Vision and Life Insurance
Paid Vacation