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Entry Level Saas Customer Support Jobs (NOW HIRING)

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... This is an excellent entry-level opportunity at DH Pace Company! The available work schedules are:

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... This is an excellent entry-level opportunity at DH Pace Company! The available work schedules are:

Flywire

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

Qualifications Here's What We're Looking For: * 2+ years in a customer-facing technical support role (B2B SaaS or eCommerce preferred). * Experience using Zendesk, including Explore, Help Center, and ...

Flywire

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

Qualifications Here's What We're Looking For: * 2+ years in a customer-facing technical support role (B2B SaaS or eCommerce preferred). * Experience using Zendesk, including Explore, Help Center, and ...

Flywire

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

Qualifications Here's What We're Looking For: * 2+ years in a customer-facing technical support role (B2B SaaS or eCommerce preferred). * Experience using Zendesk, including Explore, Help Center, and ...

ADP

Entry-Level Customer Support Representative

Miami, FL · Hybrid

$14.50 - $19.75/hr

ADP is hiringEntry-Level Customer Support RepresentativeThis position is hybrid, working at the office 3 days a week and working at home 2 days a week. * Entry-Level Customer Support Representative ...

Papirfly

Customer Success Manager

In return, you'll gain hands-on experience with a powerful platform used by leading global brands, a clear path to grow your skills in SaaS Customer Success, and ongoing support through mentoring and ...

Aiwyn

Mid-Market Customer Success Manager

The ideal candidate has a proven track record in SaaS customer expansion and renewal processes ... Engage with the Customer Support Team to address customer inquiries, technical issues, and any ...

Sprocket Security

Customer Support Specialist

Madison, WI · On-site +1

$18.25 - $24.50/hr

Required: * 2+ years in customer support, onboarding or implementation coordination, or a comparable customer operations role at a technical SaaS or security company. * Track record owning a support ...

vTech Solution

Customer Support

Washington, DC · On-site

$19.25 - $24.50/hr

The Customer Support Entry level is a first level representative to the technical support team. They answer a variety of technical inquires documenting issues and alerting senior staff in a timely ...

Akraya

Subscription Customer Support :

Westminster, CO · On-site

$20 - $25/hr

Not your regular Customer Support - Candidates must have Experience Supporting SAAS Subscriptions and Technical Licensing.This role is responsible for providing crucial day-to-day technical and ...

Medsender

Customer Support Specialist

New York, NY · On-site +1

$60K - $80K/yr

Experience supporting a SaaS product, onboarding/training users, or working in healthcare workflows. Why You Should Choose Medsender * Work on a product customers rely on daily-and see your impact ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

In return, you'll gain hands-on experience with a powerful platform used by leading global brands, a clear path to grow your skills in SaaS Customer Success, and ongoing support through mentoring and ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

... in a SaaS environment. You understand the difference between technical troubleshooting and brute force * Experience working to service indicators and using these to succeed for our customers.

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

... in a SaaS environment. You understand the difference between technical troubleshooting and brute force * Experience working to service indicators and using these to succeed for our customers.

Alivo

Customer Support Specialist

South Portland, ME · On-site

$18.50 - $25/hr

Background in SaaS support, operations, or technical troubleshooting * Eligible to work in the United States * Who You Are * Customer-first and genuinely enjoy helping people * A strong critical ...

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Entry Level Saas Customer Support information

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How much do entry level saas customer support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level saas customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Saas Customer Support vs Entry Level Technical Support Specialist?

AspectEntry Level Saas Customer SupportEntry Level Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer basic technical knowledgeHigh school diploma; basic technical or IT knowledge often preferred
Work EnvironmentCustomer service centers, remote support, SaaS companiesIT departments, tech companies, remote or on-site support
Employer & Industry UsagePrimarily SaaS and cloud service providersIT service providers, software companies, tech support firms
Common Search & Comparison IntentUnderstanding entry-level roles in SaaS customer supportComparing entry-level technical support roles in tech industry

Entry Level Saas Customer Support focuses on assisting customers with SaaS products, emphasizing communication and problem-solving skills. Entry Level Technical Support Specialist involves troubleshooting technical issues, often requiring basic IT knowledge. Both roles serve tech companies but differ in technical depth and customer interaction focus.

What cities are hiring for Entry Level Saas Customer Support jobs?

Cities with the most Entry Level Saas Customer Support job openings:

What are the most commonly searched types of Saas Customer Support jobs?

The most popular types of Saas Customer Support jobs are:

What states have the most Entry Level Saas Customer Support jobs?

States with the most job openings for Entry Level Saas Customer Support jobs include:

Entry Level Saas Customer Support jobs near you

Customer Support

DH Pace

Olathe, KS • On-site

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

DH Pace rating

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

126th of 278 rated repair and maintenance companies

Job description

Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
DH Pace Company, Inc. is growing and aspires to hire Full-time Customer Service Representatives to join our National Accounts Facilities team in Olathe, KS. We are seeking customer-focused candidates who have excellent communication and technical skills. This is an excellent entry-level opportunity at DH Pace Company!
The available work schedules are:
Tuesday to Saturday 1:00 PM-10:00 PM
Sunday to Thursday 1:00 PM-10:00 PM
Friday to Monday 11:00am-10:00pm
Position overview:
  • Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service.
  • Promote all products and services
  • Gather information from the customer to ensure accuracy for our technicians.
  • Enter detailed information in the service ticket that allows the dispatcher to match the best qualified technician to the customer's need
  • Represent the company in a professional manner with good customer service and verbal communication skills
  • Maintain and promote a positive attitude toward customers regardless of the circumstances
  • Other responsibilities as assigned

This is an excellent entry-level opportunity at DH Pace Company! We offer opportunities for advancement and promotions!
Qualifications:
  • High school diploma or GED required
  • Two (2) years of customer service experience, or administrative work preferred
  • Must be able to work independently with little supervision
  • Must be able to work in a fast-paced environment, with the ability to re-prioritize tasks
  • Excellent verbal and written communication skills
  • Must be proficient with technical applications, including Microsoft Office Suites

What We Offer
  • Comprehensive medical, dental, and vision coverage - available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

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