$20/hr
Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... SaaS or tech startup experience * Comfort with flexible scheduling including occasional nights ...
$20/hr
Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... SaaS or tech startup experience * Comfort with flexible scheduling including occasional nights ...
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Quick apply
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Customer Support Specialist
San Antonio, TX · On-site
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Customer Support Specialist
Gulf Breeze, FL · Remote
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Gulf Breeze, FL · Remote
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Gulf Breeze, FL · On-site
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Gulf Breeze, FL · On-site
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Customer Support Specialist
$60K - $65K/yr
... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...
Customer Support Specialist
Gulf Breeze, FL · Remote
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Gulf Breeze, FL · Remote
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Success Manager
Middleton, ID · Remote
$48K - $75K/yr
... SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing customer support. This person will ...
Quick apply
Customer Success Manager
Middleton, ID · Remote
$48K - $75K/yr
... SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing customer support. This person will ...
Customer Support Specialist
Boulder, CO · Remote
$18 - $22/hr
SaaS Support Experience: 2+ years in a contact center or technical support role, specifically within the SaaS industry. * Proficiency with Zendesk (or a similar CRM) is required. You must be ...
Quick apply
Customer Support Specialist
Boulder, CO · Remote
$18 - $22/hr
SaaS Support Experience: 2+ years in a contact center or technical support role, specifically within the SaaS industry. * Proficiency with Zendesk (or a similar CRM) is required. You must be ...
Customer Support Specialist
Gulf Breeze, FL · On-site
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Gulf Breeze, FL · On-site
$16.50 - $22.25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
$18.50 - $24.75/hr
SaaS Support Experience: 2+ years in a contact center or technical support role, specifically within the SaaS industry. * Proficiency with Zendesk(or a similar CRM) is required. You must be ...
Customer Support Specialist
$18.50 - $24.75/hr
SaaS Support Experience: 2+ years in a contact center or technical support role, specifically within the SaaS industry. * Proficiency with Zendesk(or a similar CRM) is required. You must be ...
Customer Support Specialist
Florida, NY · Remote
$18.50 - $25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Florida, NY · Remote
$18.50 - $25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Florida, NY · Remote
$18.50 - $25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Florida, NY · Remote
$18.50 - $25/hr
... SaaS organization. What You'll Do * Provide customer support via phone, email, and chat for ACT ... Innovations software platforms, including DCCM and Paracelsus * Troubleshoot software, workflow ...
Customer Support Specialist
Nashville, TN · On-site
$17.50 - $23.50/hr
The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for ... SaaS platform, or startup * Exceptional verbal and written communication skills with strong active ...
Customer Support Specialist
Nashville, TN · On-site
$17.50 - $23.50/hr
The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for ... SaaS platform, or startup * Exceptional verbal and written communication skills with strong active ...
Customer Support Specialist
Houston, TX · On-site +1
$16.25 - $21.75/hr
DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic ... We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ...
Customer Support Specialist
Houston, TX · On-site +1
$16.25 - $21.75/hr
DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic ... We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ...
$18 - $24.25/hr
DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic ... We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ...
$18 - $24.25/hr
DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic ... We are seeking a Customer Support Specialist to join our dynamic team, providing exceptional ...
Customer Support Specialist
$48K - $51K/yr
Software support or technical support experience (SaaS environment) * Friendly and professional demeanor with team experience * Passion for effective problem-solving and/or experience in a customer ...
Customer Support Specialist
$48K - $51K/yr
Software support or technical support experience (SaaS environment) * Friendly and professional demeanor with team experience * Passion for effective problem-solving and/or experience in a customer ...
OR · On-site
About the role Obsidian Security protects organizations against threats across their SaaS and ... Integrate support tooling with the product, internal systems, and customer telemetry so that ...
OR · On-site
About the role Obsidian Security protects organizations against threats across their SaaS and ... Integrate support tooling with the product, internal systems, and customer telemetry so that ...
Customer Support
Boca Raton, FL · On-site
Provide both in-person and remote technical support to our customers. Assist with a wide range of ... Entry-level Tier 1 role supporting low- to medium-complexity issues. • Works under general ...
Customer Support
Boca Raton, FL · On-site
Provide both in-person and remote technical support to our customers. Assist with a wide range of ... Entry-level Tier 1 role supporting low- to medium-complexity issues. • Works under general ...
Head of Customer Support
San Mateo, CA · On-site
The ideal candidate has experience as a founding or early support leader within a startup environment within SaaS or HealthTech. You are equally comfortable resolving complex customer issues ...
Head of Customer Support
San Mateo, CA · On-site
The ideal candidate has experience as a founding or early support leader within a startup environment within SaaS or HealthTech. You are equally comfortable resolving complex customer issues ...
Entry Level Saas Customer Support information
See salary details
$11.06 - $12.87
3% of jobs
$12.87 - $14.69
3% of jobs
$14.69 - $16.50
8% of jobs
$17.68 is the 25th percentile. Wages below this are outliers.
$16.50 - $18.31
16% of jobs
The median wage is $20.08 / hr.
$18.31 - $20.13
20% of jobs
$20.13 - $21.94
20% of jobs
$22.80 is the 75th percentile. Wages above this are outliers.
$21.94 - $23.75
9% of jobs
$23.75 - $25.57
9% of jobs
$25.57 - $27.38
5% of jobs
$27.38 - $29.20
4% of jobs
$29.20 - $31.01
1% of jobs
$11
$20
$31
How much do entry level saas customer support jobs pay per hour?
As of Jul 13, 2026, the average hourly pay for entry level saas customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Saas Customer Support vs Entry Level Technical Support Specialist?
| Aspect | Entry Level Saas Customer Support | Entry Level Technical Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles prefer basic technical knowledge | High school diploma; basic technical or IT knowledge often preferred |
| Work Environment | Customer service centers, remote support, SaaS companies | IT departments, tech companies, remote or on-site support |
| Employer & Industry Usage | Primarily SaaS and cloud service providers | IT service providers, software companies, tech support firms |
| Common Search & Comparison Intent | Understanding entry-level roles in SaaS customer support | Comparing entry-level technical support roles in tech industry |
Entry Level Saas Customer Support focuses on assisting customers with SaaS products, emphasizing communication and problem-solving skills. Entry Level Technical Support Specialist involves troubleshooting technical issues, often requiring basic IT knowledge. Both roles serve tech companies but differ in technical depth and customer interaction focus.
More about Entry Level Saas Customer Support jobs
What cities are hiring for Entry Level Saas Customer Support jobs? Cities with the most Entry Level Saas Customer Support job openings:
What are the most commonly searched types of Saas Customer Support jobs? The most popular types of Saas Customer Support jobs are:
What states have the most Entry Level Saas Customer Support jobs? States with the most job openings for Entry Level Saas Customer Support jobs include:
What job categories do people searching Entry Level Saas Customer Support jobs look for? The top searched job categories for Entry Level Saas Customer Support jobs are:
Job description
Our client is adding to their incredible service team with a Customer Support Specialist.
Flexible hours required; occasional evenings/weekends.
What You'll Do:
- Deliver exceptional support via email, chat, and phone
- Own customer issues end-to-end — diagnose, resolve, and escalate when needed
- Recreate and troubleshoot customer scenarios in test environments
- Provide tailored solutions to get customers back on track quickly
- Meet performance goals around productivity, satisfaction, and reliability
What We're Looking For:
- Customer-first attitude with strong written and verbal communication
- Technical aptitude to guide users of all skill levels
- Resourceful problem-solver who thrives without a documented playbook
- Proven track record in customer or technical support
Bonus:
- SaaS or tech startup experience
- Comfort with flexible scheduling including occasional nights/weekend
Minimum $20/hour with increases based on multiple factors
About Fluid Consulting Services
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Boulder, CO, US
Year founded
2014