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Entry Level Saas Customer Support Jobs (NOW HIRING)

Relevance Ventures

$55 - $75/hr

Familiarity with SaaS platforms and cloud‑based software solutions. * Experience with customer ... support. * Stock options - every Full Time Employee has ownership in Aiwyn's future and success ...

New

Centage

Customer Support Specialist

San Antonio, TX · On-site

$60K - $65K/yr

... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...

Centage

Customer Support Specialist

San Antonio, TX · On-site

$60K - $65K/yr

... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...

Aiwyn

Customer Support Specialist

$18.50 - $24.75/hr

Familiarity with SaaS platforms and cloud-based software solutions. * Experience with customer ... support. * Stock options - every Full Time Employee has ownership in Aiwyn's future and success ...

New

Centage

Customer Support Specialist

San Antonio, TX · On-site

$60K - $65K/yr

... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...

Centage

Customer Support Specialist

San Antonio, TX · On-site

$60K - $65K/yr

... SaaS environment. What you'll do * Respond to customer requests through Zendesk and email with ... You help improve the support function, not just your own queue Why you might like this role * You ...

Somewhere

SaaS Technical Customer Support Rep

$1.5K - $2.0K/mo

The role is an even split between customer support (70%) and customer onboarding and implementation (30%). You will be a primary point of contact for customers, supporting day-to-day product usage ...

New

Checkr

Customer Support Specialist

Nashville, TN

$17.50 - $23.50/hr

The Customer Support team at Truework plays a pivotal role in ensuring a seamless experience for ... SaaS platform, or startup * Exceptional verbal and written communication skills with strong active ...

Alt Legal, Inc.

Customer Success Manager

Manhattan, NY · On-site

$60 - $90/hr

... Support, or similar); internships count. * Fluent in English * Strong, reliable internet connection * Interest in building a career in Customer Success within SaaS or legal technology * Intellectual ...

Everway

Customer Support Specialist

$18.50 - $24.75/hr

Essential criteria * 2+ years of experience in customer support or a related role, ideally within SaaS, EdTech, or a technology-enabled environment. * Communicates clearly and effectively with ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... This is an excellent entry-level opportunity at DH Pace Company! The available work schedules are:

Outlier AI INC

Customer Support Specialist

Miami, FL · On-site

Previous experience in a customer-facing or support role, preferably in technology, SaaS, or AI-related environments. * Ability to work independently in a remote setting, manage time effectively, and ...

Alt Legal

Customer Success Manager

... Support, or similar); internships count. * Fluent in English * Strong, reliable internet connection * Interest in building a career in Customer Success within SaaS or legal technology * Intellectual ...

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Entry Level Saas Customer Support information

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How much do entry level saas customer support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level saas customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Saas Customer Support vs Entry Level Technical Support Specialist?

AspectEntry Level Saas Customer SupportEntry Level Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles prefer basic technical knowledgeHigh school diploma; basic technical or IT knowledge often preferred
Work EnvironmentCustomer service centers, remote support, SaaS companiesIT departments, tech companies, remote or on-site support
Employer & Industry UsagePrimarily SaaS and cloud service providersIT service providers, software companies, tech support firms
Common Search & Comparison IntentUnderstanding entry-level roles in SaaS customer supportComparing entry-level technical support roles in tech industry

Entry Level Saas Customer Support focuses on assisting customers with SaaS products, emphasizing communication and problem-solving skills. Entry Level Technical Support Specialist involves troubleshooting technical issues, often requiring basic IT knowledge. Both roles serve tech companies but differ in technical depth and customer interaction focus.

What cities are hiring for Entry Level Saas Customer Support jobs?

Cities with the most Entry Level Saas Customer Support job openings:

What are the most commonly searched types of Saas Customer Support jobs?

The most popular types of Saas Customer Support jobs are:

What states have the most Entry Level Saas Customer Support jobs?

States with the most job openings for Entry Level Saas Customer Support jobs include:

Entry Level Saas Customer Support jobs near you

Customer Support Specialist

Employment Solutions Ohio

Gahanna, OH • On-site

$17 - $22.75/hr

Other

Posted 17 days ago

Job description

Job Summary

We are looking for a dedicated and proactive Customer Success Specialist to join our dynamic team. In this role, you will serve as a primary point of contact for clients, ensuring their needs are met through exceptional service and strategic account management. Your expertise in project management, SaaS (Software as a Service) platforms, and CRM systems will be vital in fostering long-term relationships, driving customer satisfaction, and supporting client retention. The ideal candidate will possess strong communication skills, a customer-centric mindset, and experience in managing client accounts within a fast-paced environment.

Key Responsibilities:

  • Manage and nurture client relationships to ensure high levels of satisfaction and retention
  • Utilize Salesforce and other CRM systems to track customer interactions, sales pipelines, and account activity
  • Collaborate cross-functionally with sales, marketing, product, and support teams to address client needs effectively
  • Assist clients with onboarding processes, training sessions, and ongoing support to maximize platform utilization
  • Monitor customer health metrics and leverage data-driven insights to proactively identify opportunities for growth
  • Support order processing activities using internal tools and ensure seamless delivery of services
  • Resolve customer service issues promptly through effective problem-solving and clear communication
  • Conduct regular check-ins with clients to gather feedback and identify opportunities for upselling or expansion
  • Contribute to the development of client success strategies aligned with business goals
  • Prepare reports on account performance, customer satisfaction levels, and engagement metrics

Experience

  • Proven experience in client services or account management within SaaS or financial services industries
  • Strong project management skills with the ability to coordinate multiple client accounts simultaneously
  • Proficiency in Salesforce Cloud and familiarity with CRM systems used for customer relationship management
  • Experience utilizing order processing tools and data analysis for decision-making purposes
  • Knowledge of Microsoft Office suite including Excel, Word, and PowerPoint for reporting and communication
  • Demonstrated success in managing customer accounts through effective relationship management strategies
  • Ability to collaborate across departments in a fast-paced environment while maintaining attention to detail
  • Excellent communication skills—both written and verbal—with a focus on clarity and professionalism

If you are passionate about delivering exceptional client experiences through strategic account management and thrive in an energetic environment focused on growth, we encourage you to apply today. Join us in empowering our clients while advancing your career within a collaborative team dedicated to excellence.

Apply