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Part Time Inbound Call Center Jobs (NOW HIRING)

Bath Planet

Call Center Representative

Holbrook, NY · On-site

$16.25 - $20.25/hr

Call Center Representative (Part-time to Full-time) Hourly plus bonus Location: Hauppauge, NY(In ... Answer inbound telephone calls from advertising responses * Follow up on initial contacts with ...

AnswerNet

Call Center Agent Remote, Part time

$14.25/hr

Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

Northgate Resorts

Call Center Agent

Oxford, MS · On-site

$13.50 - $14/hr

This is a SEASONAL , full-time or part-time position and reports to the Office Manager. DUTIES amp ... Manages large amounts of inbound and outbound calls promptly * Handles guests' calls accurately ...

Northgate Resorts

Call Center Agent

Oxford, MS · On-site

$13.50 - $14/hr

This is a SEASONAL , full-time or part-time position and reports to the Office Manager. DUTIES ... Manages large amounts of inbound and outbound calls promptly * Handles guests' calls accurately ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary ... Your responsibilities will include handling inbound and outbound calls, managing legal contracts ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary ... Your responsibilities will include handling inbound and outbound calls, managing legal contracts ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary ... Your responsibilities will include handling inbound and outbound calls, managing legal contracts ...

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Part Time Inbound Call Center information

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How much do part time inbound call center jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for part time inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
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Part Time Inbound Call Center jobs near you
Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLC

Cary, NC • On-site

$14 - $17.50/hr

Part-time

Re-posted 3 days ago

Job description

Call Center Representative – Clinical Research (Bilingual Preferred)
Location: Durham, NC
Employer: Grace Federal Solutions
Type: Part-Time

Use Your Communication Skills to Support Public Health Research.

Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.

This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.

If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll DoParticipant Outreach & Scheduling

  • Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates

  • Respond to inbound participant inquiries regarding study procedures

  • Clearly explain study-related information in a professional and compassionate manner

  • Use Spanish/English bilingual skills to improve participant accessibility (preferred)

Clinical Research Support

  • Follow approved scripts and study protocols

  • Ask pre-approved screening questions to determine participant eligibility

  • Document interactions accurately in research systems

  • Escalate protocol deviations or concerns to the research team

Data Entry & Documentation

  • Enter participant data into EDC systems and research databases

  • Track follow-ups and ensure completion of required participant touchpoints

  • Maintain strict confidentiality standards

Compliance & Quality

  • Adhere to HIPAA and institutional privacy guidelines

  • Participate in call monitoring and quality assurance reviews

  • Maintain professionalism in all participant communications

What We’re Looking For

  • Minimum 2 years of experience in:

    • Call center operations OR

    • Clinical research support

  • Strong data entry accuracy and attention to detail

  • Clear verbal communication skills

  • Comfortable working with structured scripts and compliance requirements

  • Basic proficiency in Microsoft Office tools

  • Ability to manage call volume and meet productivity expectations

Bilingual (Spanish/English) strongly preferred.

All candidates must pass background screening and meet confidentiality requirements.

Why Join Grace Federal Solutions?

  • Support meaningful public health research

  • Gain exposure to clinical research operations

  • Work in a structured, compliance-driven environment

  • Be part of a team that values professionalism and community impact

We are an Equal Opportunity Employer committed to an inclusive workplace.

Ready to Make an Impact?

Submit your resume today. Qualified candidates will be contacted for an initial screening interview.

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