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Part Time Inbound Call Center Jobs in Philadelphia, PA

Jeff D'Ambrosio Auto Group

BDC Agent

Downingtown, PA

$15.50 - $20.75/hr

As a BDC Representative, you'll handle inbound and outbound communications, set appointments, and ... Sales, customer service, or call center experience is a plus * Automotive experience is helpful ...

Parkway Corporation

Customer Care Ambassador

Philadelphia, PA · On-site

$15.25 - $20.75/hr

... Care Call Center (located at our home office at 150 N Broad St.) The Call Center's main ... Open positions: * Part-Time (30 hours) - Sat 8:00 AM - 8:00 PM, Sun: 10:00 AM - 4:00 PM, Mon & Fri ...

European Wax Center -

Sales Associate

Philadelphia, PA · On-site

$13.50 - $18.25/hr

Full and Part-time position, ability to work evenings and weekends. * A positive, friendly, upbeat ... High school graduate or equivalent * 1-3 years of experience in a call center or retail environment ...

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All JobsInbound Call Center JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Philadelphia, PA

Part Time Inbound Call Center information

See Philadelphia, PA salary details

$12

$17

$23

How much do part time inbound call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for part time inbound call center in Philadelphia, PA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.41 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Philadelphia, PA? The most popular types of Inbound Call Center jobs in Philadelphia, PA are:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Philadelphia, PA as of July 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $36,378 per year, or $17.5 per hour.
Patient Access Representative/Call Center Agent

Patient Access Representative/Call Center Agent

Southern Jersey Family Medical Centers

Burlington, NJ • On-site

$19 - $21/hr

Full-time, Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 23 days ago

Job description


Patient Access Representative
Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Access Representative to provide care and help make an impact in our fast-paced call center.
Summary: The Patient Access Representative is responsible for handling high-volume inbound and outbound calls for an ambulatory healthcare facility which includes Internal Medicine, OB-GYN and Dental services. He or she will provide excellent customer service to patients and staff. Ideal candidate should have prior experience working in an ambulatory care setting or call center with an emphasis on scheduling and patient satisfaction.
Hours: The full-time position requires the ability to work a flexible schedule. General hours would be between 8:00 am - 7:00 pm, Monday - Friday with at least two late nights per week.
There are full time, part time options available.
Position Responsibilities/Duties:
* Answer incoming telephone calls through multiple line system in a courteous and professional manner
* Perform an accurate search for the patient in the database, thus reducing the number of duplicate patient records in EMR system
* Obtain all appropriate demographic and financial coverage for the patient and entering the data into the Registration Database
* Schedule appointments using the correct protocols established by department, for every provider within a department and for ancillary departments when required
* Assessing the patient's financial ability to pay for services and provide patients with necessary information required
* Route phone calls; transfers calls as appropriate to clinical and support staff
* Address questions and concerns from callers and forward to appropriate staff or department; answer and manage voice mail and faxes
* Maintain excellent interpersonal skills in dealing with internal and external callers
* Demonstrate excellent customer service skills
* Coordinate obtaining interpreter services, as required for patient visits
* Report all critical incidents to manager in a timely fashion
* Other duties as assigned
Experience and Skills
Position Requirements:
* High School Diploma or GED
* Experience in an ambulatory care physician/dental practice with previous scheduling and registration experience
* Familiar with medical terminology
* EMR experience
* Strong computer skills (MS Office applications)
* Proficient typing skills
* Excellent verbal and written communication skills
* Ability to work in a fast paced/large volume setting required
* Bilingual candidates preferred (Spanish, Portuguese, or Haitian Creole)
Southern Jersey Family Medical Centers, Inc. provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes: a healthy work/life balance, generous paid time off, paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.
Southern Jersey Family Medical Centers is an Equal Opportunity Employer.
Job Benefits
Southern Jersey Family Medical Centers, Inc. provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes: a healthy work/life balance, generous paid time off, paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.

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