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Part Time Inbound Call Center Jobs in Philadelphia, PA

Jeff D'Ambrosio Auto Group

BDC Agent

Downingtown, PA · On-site

$15.50 - $20.75/hr

As a BDC Representative, you'll handle inbound and outbound communications, set appointments, and ... Sales, customer service, or call center experience is a plus * Automotive experience is helpful ...

Prometric

Test Center Administrator (PT)

Hamilton, NJ · On-site

$19.20/hr

Vacation AVAILABLE SCHEDULE: Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Parkway Corporation

Customer Care Ambassador

Philadelphia, PA · On-site

$15.25 - $20.75/hr

... Care Call Center (located at our home office at 150 N Broad St.) The Call Center's main ... Open positions: * Part-Time (30 hours) - Sat 8:00 AM - 8:00 PM, Sun: 10:00 AM - 4:00 PM, Mon & Fri ...

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Part Time Inbound Call Center information

See Philadelphia, PA salary details

$12

$17

$23

How much do part time inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time inbound call center in Philadelphia, PA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.41 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Philadelphia, PA? The most popular types of Inbound Call Center jobs in Philadelphia, PA are:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Philadelphia, PA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,378 per year, or $17.5 per hour.

Call Center Representative

Wachter, Inc.

Mount Laurel, NJ

$16 - $18/hr

Part-time

Re-posted 26 days ago

Wachter rating

8.6

Company rating: 8.6 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
 
Wachter is accepting applications for a Staff Safe Agent to join our growing, fast-paced call center operating 24 hours a day, 365 days a year ONSITE at the Mt. Laurel, NJ.  In this role, you will support participating businesses Nationwide utilizing the StaffSafe system to ensure the welfare of staff and customers. 
 
 
WE ARE NEEDING TO HIRE FOR THE FOLLOWING PART-TIME SHIFT: 
 
       Saturday and Sunday:  3:00-11:00 pm
 
 
 
 
As a Staff Safe Agent, you will be fielding Inbound calls from staff at participating businesses Nationwide when they feel their safety and/or that of their patrons is at risk and work to de-escalate the situation at hand.  We are committed to providing exceptional care and support to staff members of participating businesses when in need.
  
As a key member of our Team, you will play a vital role in ensuring the well-being and safety of our clients in emergency situations and work to resume safe & normal operation of the business as quickly as possible.  
 
RESPONSIBILITIES:
  • Field LIVE assistance calls from participating clients Nationwide
  • De-escalate conflicts and provide reassurance
  • Contact local Emergency Service, as necessary
  • Data entry
  • Monitoring of CC-TV
REQUIREMENTS:
  • Applicant must be 18 years of age or older.
  • Be able to pass standard background checks & drug testing
  • Possess strong & effective written & verbal communication skills, problem-solving skills, and attention to detail
  • Well-spoken
  • Ability to multi-task while remaining neutral, calm, & focused under pressure
  • Possess a High School diploma or equivalent
  • 2+ years of experience in a Customer Service-related job field/environment
  • Ability to effectively work in office effectively in a team environment
  • Ability to take overtime, if needed
About:
 
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
 
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
 
 
Follow us on Facebook, Instagram, Twitter, and LinkedIn.
 
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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