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Part Time Inbound Call Center Jobs in Virginia (NOW HIRING)

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Knowledge of local area and attractions Job-Type: Part-Time Typical Schedule Days: * * Days vary ...

GardaWorld

Part Time GSOC Monitor

Glen Allen, VA · On-site

$22/hr

As an Part Time GSOC Monitor, there is a high focus on customer service since you will be working ... Security operations or monitoring Alarm monitoring or dispatch Call center or customer support ...

GardaWorld

Part Time GSOC Monitor

Glen Allen, VA · On-site

$22/hr

As an Part Time GSOC Monitor, there is a high focus on customer service since you will be working ... Call center or customer support * Customer service or branch operations In the United States ...

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How much do part time inbound call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for part time inbound call center in Virginia is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in Virginia?

The most popular types of Inbound Call Center jobs in Virginia are:

What cities in Virginia are hiring for Part Time Inbound Call Center jobs?

Cities in Virginia with the most Part Time Inbound Call Center job openings:

Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,741 per year, or $17.2 per hour.

Call Center Agent

VA • On-site

Massanutten
See more jobs at Massanuttenexternal

$12.77/hr

Part-time

Re-posted 16 days ago

Job description

Massanutten Resort
Job Summary
The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position assists callers, greets arriving guests, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are creative and possess a friendly disposition with a desire to serve others.
Required
  • Customer service
  • Problem-solving
  • General computer skills

Preferred
  • Prior customer service/guest relations experience and previous hotel/resort work experience
  • Knowledge of local area and attractions

Job-Type: Part-Time
Typical Schedule
Days:
    • Days vary from week to week, including weekends and holidays (when needed)

Hours:
    • Varied hours
      • 24 to 28 hours a week

Compensation:
  • Pay: $12.77/Hour

Core Responsibilities
  • Serve as primary point of contact for Resort guests
  • Plan and reserve vacation itineraries
  • Respond to email, chat, and phone inquiries
  • Support work culture of service excellence
  • Other duties as assigned by management

Applications accepted until 2:00 PM on Monday, September 21. For more information, contact José Antonio Martínez at 540.289.3143.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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