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Part Time Inbound Call Center Jobs in North Carolina

Advocate Aurora Health

PACT PRN Representative I

Charlotte, NC · On-site

$21.85 - $32.80/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

NC/GA Operations Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details ... Determines the needs of patients calling the call center which results in routing patients for ...

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center ... Requisition ID2026-1648607Employment Type: PART_TIME

Wilson County, NC

Convenience Center Manager - PT

Wilson, NC · On-site

$12/hr

  • Medical

  • Dental

  • Vision

  • Life

CONVENIENCE CENTER MANAGER (PART-TIME) TEMPORARY - NO BENEFITS - NOT TO EXCEED 1000 HOURS IN A ROLLING CALENDAR YEAR SOLID WASTE SERVICES GENERAL STATEMENT OF JOB Under general supervision ...

Allied Universal

Part Time GSOC Operator

Raleigh, NC · On-site

$26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Must have a minimum of 2 years or more of GSOC experience or equivalent. (Emergency Call Center, Alarm Monitoring Center etc.) * Must be well versed in current GSOC technologies * Ability to attend ...

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Part Time Inbound Call Center information

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in North Carolina?

The most popular types of Inbound Call Center jobs in North Carolina are:

Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in North Carolina as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Part-Time Call Center Representative (Community Support Team Member)

Associa

Wilmington, NC • On-site

$15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

107th of 254 rated facilities management

Job description

We are in search of an individual who is seasoned in the customer service industry to work as a pat-time 28 hour per week Call Center Agent. Our Community Support Team Members are passionate about helping callers and finding solutions.
Overview
  • PT :Mon 8:30-5pm, Tues-Thurs 12-5pm and Friday 10-3 = 28 hours per week
  • There is a productivity bonus offered which equals $40.00 every 2 weeks if call center metrics are met
  • The hourly rate is $15.00 per hour with additional performance incentives if metrics are achieved

Responsibilities
  • Maintain superior customer service levels and productivity according to company standards
  • Provide prompt, courteous service to all external and internal customers
  • Effectively handle inbound customer service calls
  • Make notes/send emails to record customer interactions in a professional manner
  • Apply critical thinking and problem-solving skills to customer concerns
  • Operate in a fast-paced environment using telephone software and custom computer programs
  • Identify and resolve a wide variety of customer service issues related to property management
  • Perform other duties as it relates to client services process and procedures

  • Must have the ability to thrive in a team environment
  • Excellent customer service skills
  • Ability to multi-task
  • Demonstrated ability to communicate effectively
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
  • Strong problem-solving skills
  • Excellent organizational skills
  • At least 1 year of customer service experience, preferably in an inbound call center environment
  • Desire to learn about the property management industry

Preferred Experience
  • Bilingual in Spanish/English is a plus

Benefits
  • Paid Time Off
  • Company Paid Holidays
  • Comprehensive medical, dental, and vision plans are available
  • 401(k)
  • Life Insurance
  • Short-term Disability
  • Long-term Disability
  • Accident coverage
  • Critical Illness coverage
  • Employee Assistance Program

What Associa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

Social media

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