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Part Time Inbound Call Center Jobs in Springfield, MO

Part-Time Cashier

Springfield, MO · On-site

$15 - $16/hr

Ensure forms and supplies are stocked at all times. * Assist with decorating the front end according to the Store Support Center program. * Call for cart pickups when necessary. * Inform management ...

... Part Time Temporary Description Primary Purpose Monitors the Republic Community Center during ... Subject to emergency call-in. * Must be a dependable person due to the small size of the work force.

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

Civil Engineer

Springfield, MO · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

Part Time Inbound Call Center information

See Springfield, MO salary details

$11

$15

$20

How much do part time inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for part time inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
Infographic showing various Part Time Inbound Call Center job openings in Springfield, MO as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,793 per year, or $15.8 per hour.

TAC Outfitter Experience, Part-Time

Bass Pro Shops

Springfield, MO • On-site

Part-time

Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 432 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers


Job description

POSITION SUMMARY:
The Technical Assistance Center (TAC) team provides technical support to the company's end users over the phone, in person, or remotely via remote access software. Responsibilities for Outfitter Experience include creation of incident tickets, providing front line technical support and other daily tasks and project tasks as assigned.
ESSENTIAL FUNCTIONS:
  • Provides front line technical support via phone, email, and chat.
  • Provides password support using tools, such as, Microsoft Active Directory.
  • Works within remote management tools to find information and deploy resolution to endpoints.
  • Maintains ticket creation and management.
  • Stages automated messages and communications to end users.
  • Creates knowledge base articles based on day-to-day ticket resolution.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: Diploma/GED
  • Preferred Degree: BS Degree in Computer Science or Related Field
  • Certificate(s) or License(s): CompTIA and ITIL certifications are preferred.
  • Experience: 2 years of experience in a call center or customer service environment

KNOWLEDGE, SKILLS AND ABILITY:
  • Intermediate knowledge of computing systems including, but not limited to: Microsoft and Apple operating systems, Microsoft Office, Microsoft Active Directory, as well as ability to learn new systems as they are implemented into the enterprise.
  • Ability to provide world-class customer service to end-users via an omni-channel communication approach. Ability to explain complex technical solutions in a precise, simplified manner.
  • Flexibility and a passion to grow and learn. Ability to balance role expectations with other initiatives and projects.

TRAVEL REQUIREMENTS:
  • Some initial requirements may be present for training but not regularly.

PHYSICAL REQUIREMENTS:
  • Regularly performs computer work, stands and sits.
  • Occasionally walks.
  • Seldom/never lifts up to 50lbs.

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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