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Home Based Inbound Call Center Jobs in Springfield, MO

Liveops

Remote Customer Service Agent

Springfield, MO ยท Remote

$14 - $18.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Salon Service Group

Customer Care Agent

Springfield, MO ยท On-site

$15.50/hr

Pay based on experience. Salon Service Group, founded over 32 years ago, is the nation's largest ... Required Skills & Abilities ยท Previous call center or multi-channel customer service experience ...

Reliable Superstore

Service BDC

Springfield, MO ยท On-site

Handle and schedule inbound service phone calls. * Make outbound calls to previous service ... Previous call center experience (an asset, but not required). * Ability to excel in a fast-paced ...

New

Reliable Superstore

Service BDC

Springfield, MO ยท On-site

Handle and schedule inbound service phone calls. * Make outbound calls to previous service ... Previous call center experience (an asset, but not required). * Ability to excel in a fast-paced ...

New

Reliable Superstore

Service BDC

Springfield, MO ยท On-site

Handle and schedule inbound service phone calls. * Make outbound calls to previous service ... Previous call center experience (an asset, but not required). * Ability to excel in a fast-paced ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Springfield, MO

Home Based Inbound Call Center information

See Springfield, MO salary details

$11

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How much do home based inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for home based inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Home Based Inbound Call Center jobs? Cities near Springfield, MO with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $32,793 per year, or $15.8 per hour.

Call Center Sales Representative

russcellinc

Springfield, MO

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Sales Representative

ย 

At Russell Cellular, our vision is to provide the best wireless experience to every customer, every time. We live our values of integrity, expertise, initiative, and service.

Why Join Us?

  • Starting pay: $15/hour + uncapped commission
  • 3 Weeks of paid training with continued support
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Same-day pay options
  • Verizon discounts, sales incentives, and contests
  • Growth and advancement opportunities
  • Strong company culture and community involvement

What You'll Do

  • Make outbound calls to new and existing Verizon Business or Consumer customers
  • Identify customer needs and recommend solutions
  • Educate customers on Verizon products and services
  • Maintain accurate CRM records
  • Meet or exceed sales goals
  • Deliver outstanding customer service

Qualifications

  • 1+ year of sales, customer service, or call center experience preferred
  • Strong communication and relationship-building skills
  • Sales-driven and goal-oriented mindset
  • Basic computer and typing skills
  • Ability to identify opportunities and close sales

Equal Opportunity Employer Statement

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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