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Home Based Inbound Call Center Jobs in Springfield, MO

Liveops

Remote Customer Service Agent

Springfield, MO · Remote

$14 - $18.75/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Respond to inbound phone calls and online inquiries * Schedule appointments and follow up with no ... Commission-based sales * Retail sales (cell phones, furniture, appliances, etc.) * Call center ...

Byrider

Sales Associate

Springfield, MO

$60K - $110K/yr

Respond to inbound phone calls and online inquiries * Schedule appointments and follow up with no ... Commission-based sales * Retail sales (cell phones, furniture, appliances, etc.) * Call center ...

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Respond to inbound phone calls and online inquiries * Schedule appointments and follow up with no ... Commission-based sales * Retail sales (cell phones, furniture, appliances, etc.) * Call center ...

Walmart

Digital Academy Trainer

Springfield, MO · On-site

$18 - $31/hr

Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: Full-Time Available shifts: Location ...

Haven Home

Home Health RN 7 on 7 off

Ozark, MO · On-site

$65 - $90/hr

Weekends: 24-hour call coverage * 7 days on, followed by 7 days off If you're ready to step away ... based care and get back to the reason you became a nurse, we'd love to meet you. Why This Role ...

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All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Springfield, MO

Home Based Inbound Call Center information

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How much do home based inbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for home based inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO?

The most popular types of Inbound Call Center jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Home Based Inbound Call Center jobs?

Cities near Springfield, MO with the most Home Based Inbound Call Center job openings:

Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $32,793 per year, or $15.8 per hour.

Remote Account Representative

BCA Financial Services

Springfield, MO • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Description

$17/hour + Monthly Bonus | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.


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