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Home Based Inbound Call Center Jobs in Springfield, MO

Driveline

Flex Merchandiser

Sparta, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Forsyth, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Marshfield, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Fordland, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Willard, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Fair Play, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Ozark, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Elkland, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Driveline

Flex Merchandiser

Crane, MO · On-site

$15.75/hr

The ability to work independently visiting various retail locations within 25 miles of your home ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

HRW Companies

Level One Med Aide

Nixa, MO · On-site

Promise Care Center provides a safe and pleasant home for adults with mental illness. We value and ... Answering call lights * Assisting with meal passes * Light housekeeping whenneeded Skills: * Time ...

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Home Based Inbound Call Center information

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How much do home based inbound call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for home based inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Home Based Inbound Call Center jobs? Cities near Springfield, MO with the most Home Based Inbound Call Center job openings:
Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,793 per year, or $15.8 per hour.
TAC Outfitter Experience, Part-Time

TAC Outfitter Experience, Part-Time

Bass Pro Shops

Springfield, MO • On-site

Part-time

Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Bass Pro Shops rating

6.5

Company rating: 6.5 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

POSITION SUMMARY:
The Technical Assistance Center (TAC) team provides technical support to the company's end users over the phone, in person, or remotely via remote access software. Responsibilities for Outfitter Experience include creation of incident tickets, providing front line technical support and other daily tasks and project tasks as assigned.
ESSENTIAL FUNCTIONS:
  • Provides front line technical support via phone, email, and chat.
  • Provides password support using tools, such as, Microsoft Active Directory.
  • Works within remote management tools to find information and deploy resolution to endpoints.
  • Maintains ticket creation and management.
  • Stages automated messages and communications to end users.
  • Creates knowledge base articles based on day-to-day ticket resolution.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: Diploma/GED
  • Preferred Degree: BS Degree in Computer Science or Related Field
  • Certificate(s) or License(s): CompTIA and ITIL certifications are preferred.
  • Experience: 2 years of experience in a call center or customer service environment

KNOWLEDGE, SKILLS AND ABILITY:
  • Intermediate knowledge of computing systems including, but not limited to: Microsoft and Apple operating systems, Microsoft Office, Microsoft Active Directory, as well as ability to learn new systems as they are implemented into the enterprise.
  • Ability to provide world-class customer service to end-users via an omni-channel communication approach. Ability to explain complex technical solutions in a precise, simplified manner.
  • Flexibility and a passion to grow and learn. Ability to balance role expectations with other initiatives and projects.

TRAVEL REQUIREMENTS:
  • Some initial requirements may be present for training but not regularly.

PHYSICAL REQUIREMENTS:
  • Regularly performs computer work, stands and sits.
  • Occasionally walks.
  • Seldom/never lifts up to 50lbs.

INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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