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Commission Inbound Call Center Jobs in Springfield, MO

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Respond to inbound phone calls and online inquiries * Schedule appointments and follow up with no ... Commission-based sales * Retail sales (cell phones, furniture, appliances, etc.) * Call center ...

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Respond to inbound phone calls and online inquiries * Schedule appointments and follow up with no ... Commission-based sales * Retail sales (cell phones, furniture, appliances, etc.) * Call center ...

Byrider

Sales Associate

Springfield, MO

$60K - $110K/yr

Respond to inbound phone calls and online inquiries * Schedule appointments and follow up with no ... Commission-based sales * Retail sales (cell phones, furniture, appliances, etc.) * Call center ...

Hawthorne Payments

Be Seen First

Payment Solutions Sales Agent 1099/Commission

Springfield, MO · Remote

$350/day

This is a 100% commission-based opportunity ideal for entrepreneurs, go-getters, and sales ... not a call center, not a script. This is a U.S.-based, work-from-anywhere-in-the-country ...

Pitch Health Solutions LLC

Transfer Agent

Springfield, MO · On-site +1

$25/hr

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Springfield, MO · Remote

Earn commission for every billable transfer ( customer on call 3+ mins ). What We're Looking For * Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Springfield, MO

Commission Inbound Call Center information

See Springfield, MO salary details

$11

$15

$20

How much do commission inbound call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for commission inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What jobs pay 4000 a week without a degree?

A commission inbound call center representative can potentially earn $4,000 or more weekly through commission-based pay, especially with high sales volume or performance bonuses. Success in such roles often depends on strong communication skills, product knowledge, and the ability to handle high call volumes, with some positions offering flexible schedules and remote work options.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

Is a $100 commission job worth it?

A commission inbound call center job can be worth it if the commission rate and sales volume lead to competitive earnings, but total income varies based on performance and product demand. Such roles often require strong communication skills and persistence, and income may fluctuate month to month. Evaluating the commission structure and your ability to meet sales targets is essential to determine if the job is financially worthwhile.

How can I make $2000 a week working from home?

A Commission Inbound Call Center representative can potentially earn $2000 a week by handling high call volumes, upselling products, and working during peak hours. Success depends on commission rates, sales skills, and the number of qualified calls handled, often requiring strong communication skills and product knowledge.
What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
What are popular job titles related to Commission Inbound Call Center jobs in Springfield, MO? For Commission Inbound Call Center jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Springfield, MO look for? The top searched job categories for Commission Inbound Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Commission Inbound Call Center jobs? Cities near Springfield, MO with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)

Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)

FreedomCare

Springfield, MO • On-site, Remote

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

FreedomCare rating

7.2

Company rating: 7.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

29th of 235 rated social care providers

Job description

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
  • Here For You (An attitude of service, empathy, and availability)
  • Own It (Drive and ownership)
  • Do the Right Thing (High integrity)
  • Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Care Specialist I for our Care team in Missouri.
This is a hybrid role based out of Springfield, MO. 1 day in office, 4 remote days. Monday through Friday, 9AM to 6PM WEEKENDS OFF! 401k, health, dental, vision, life insurance and PTO!
Department & Position Overview:
The Care Support Specialist I guides patients and caregivers through their home care journey. This role provides a high-level empathic customer service experience, while ensuring that our patients receive the care they need and feel heard and cared for.
  • Ensure a high-quality customer experience for patients, caregivers, and health plans, while maintaining our desired service throughout the daily call volume in a contact center environment through First Call Resolution, demonstrating FreedomCare's values of ensuring care and compassion with a positive, helpful demeanor.
  • Accurately follow process and procedures according to department guidelines to ensure we are consistently delivering strong quality levels and customer experience.
  • Consistently meets monthly performance metrics of call availability, efficiency, quality, and wellness reviews.

Every Day You Will:
  • Manage a high-volume inbound Service Center Calls dealing with related inquiries such as time-off, payroll, timekeeping and process patient and health plan care requests.
  • Follow up with patients, caregivers, and health plans for time sensitive inquiries and escalations.
  • Maintain exceptional customer service for all callers, as indicated by call reviews and after call surveys.
  • Input accurate data entry of sensitive information.
  • Conduct wellness review over the phone and record reviews to ensure service delivery of caregivers and compliance.
  • Screen patients and caregivers for additional programs and benefits to enhance their lives.
  • Maintain reliable work schedules with required 2 weeks' notice for planned in advance.
  • Assist patients and their family members in planning necessary home-care shifts.
  • Display empathy, actively listen, and clearly communicate with callers to ensure their needs are addressed and to foster a positive experience and relationship.
  • Address all questions or complaints and provide an accurate and efficient response time of resolution; consistently meet internal service level agreements and goals in a timely manner.
  • Follow up and engage with patients and caregivers via phone calls, SMS, and emails, in a professional manner.
  • Serve as a key point-of-contact for enrolled caregivers such as for pay discrepancies, timesheet errors, direct deposit change, schedule change of caregivers, and more.
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support; escalate unresolved patient and caregiver issues to the appropriate teams to ensure a quick turnaround time and resolution.
  • Adhere to a revolving monthly client service and compliance standard.
  • Effectively input and update the case file and account data within CRMs.
  • Manage call dashboards and reporting to assist in managing assignments.

Ideal Candidate Will Possess:
  • Previous experience in a Customer Service environment.
  • High-volume inbound call center or contact center environment (at least 2 years).
  • Experience with CRMs or Workforce Technology - Salesforce, Medflyt, and Verint (preferable).
  • Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
  • Ability to organize, set priorities and manage time effectively.
  • Strong verbal and written communication skills, demonstrating active listening and adaptability to different personality types.
  • Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalation frustrated callers successfully.
  • Attention to detail in reviewing records.
  • Ability to meet and/or exceed targets or metrics.
  • Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.

Nice-to-Haves:
  • 3+ years of relevant experience in a healthcare call center or contact center environment.
  • Healthcare/startup experience (preferable).
  • Bilingual in Spanish, Creole, or other languages is a plus.
  • Some additional experience in HR service center is preferred.
  • 2 years of hands-on experience with seniors

Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, citizenship or immigration status, status as an individual with a disability, or other applicable legally protected characteristics.
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range
$20-$23 USD

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