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Commission Inbound Call Center Jobs in Springfield, MO

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Commission Inbound Call Center information

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How much do commission inbound call center jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for commission inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

Are commission-based sales jobs worth it?

Commission-based sales jobs, such as those in inbound call centers, can be financially rewarding for individuals with strong sales skills and the ability to handle rejection. However, income can be inconsistent and depends on sales performance, making it important to consider personal motivation and the commission structure before pursuing such roles.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What job makes $10,000 a month without a degree?

A commission inbound call center agent can potentially earn $10,000 a month through high sales volume and commission-based pay structures. Success in this role depends on strong communication skills, product knowledge, and the ability to close sales, often without requiring a formal degree.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers or clients to provide support, answer questions, or process transactions. Employees in this role typically need good communication skills, patience, and familiarity with call center software. The job often requires working in a team environment and may involve shift work or training in customer service techniques.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
What are popular job titles related to Commission Inbound Call Center jobs in Springfield, MO? For Commission Inbound Call Center jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Springfield, MO look for? The top searched job categories for Commission Inbound Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Commission Inbound Call Center jobs? Cities near Springfield, MO with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Customer Service Representative

Customer Service Representative

Grizzly Industrial Inc

Springfield, MO • On-site

$16 - $18/hr

Full-time

Retirement, PTO

Posted yesterday

Job description







CUSTOMER SERVICE REPRESENTATIVE POSITION

Our contact center is looking for charismatic people with excellent phone and communication skills for a career in an interactive environment, with high energy. Grizzly is an employee focused company that appreciates employees, we host multiple employee events throughout the year and provide a fun atmosphere where employees look forward to coming to work!

Our contact center is built on teamwork, support, and growth. You’ll join a collaborative group that is training- and development-focused, where your success is our priority.

Salary: $16.00 to $18.00/hour

Benefits: Full Time eligible

Hours: Mon.- Fri. 7:00 am to 6:00 pm

Sat: 8:00 am to 4:30 pm(rotational)

Required start date: 4/6/2026

Location: Springfield, MO

Our contact center is a low pressure, no rebuttal environment with No telemarketing! We offer great hours including no nights and every other weekend off!

Job Responsibilities:

  • Answering inbound calls
  • Place customer orders and optimize customer satisfaction
  • Sell additional accessories
  • General clerical duties
  • Perform miscellaneous projects and work in other departments per company need.​

Job Requirements:

  • At least 2 years of applicable customer service is required
  • Inbound call center experience preferred
  • Computer literate
  • Ability to demonstrate typing proficiency
  • Diploma or General Education Degree

Benefits:

  • Paid vacation and holidays
  • Matching 401(k) plan
  • Employee discount
  • EAP

About Our Company:

Since our inception in 1983, Grizzly Industrial, Inc. (www.grizzly.com) has become one of the USA’s largest providers of woodworking and metalworking machinery, tools and related accessories, with almost a million square feet of warehouse space in two states. Grizzly products can be found in all sizes of shops, from the large industrial production users to the smaller cabinet and machine shops.

We provide high-quality products at the lowest possible prices through strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago.

Our Culture:

We are a company built on accountability, driven by results, and committed to delivering real value to our customers, keeping the focus on our customers - before, during and after the sale. We take ownership of our work, measure success by outcomes, and believe that doing things right matters just as much as getting them done. transparency is central to how we operate — we communicate openly, make informed decisions, and trust our teams to act with integrity. Our culture values collaboration, continuous improvement, and a shared commitment to excellence for both our customers and each other.

Compensation and Benefits:

For a complete summary of our current benefit offerings please go to: https://support.grizzly.com/hc/en-us/articles/4404709035415-Employment-Opportunities

Grizzly is a drug-free and equal employment opportunity employer all job offers are contingent on pre-employment background check and drug screening.