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Commission Inbound Call Center Jobs in Springfield, MO

Reliable Superstore

Service BDC

Springfield, MO · On-site

Handle and schedule inbound service phone calls. * Make outbound calls to previous service ... Previous call center experience (an asset, but not required). * Ability to excel in a fast-paced ...

ThompsonGas

Customer Service Representative

Buffalo, MO · On-site

$14.50 - $19.75/hr

Handle inbound calls by asking probing questions to uncover sales and service opportunities ... Degree or equivalent experience required * 3+ years of Customer Service experience (Call center ...

O'Reilly Auto Parts

DC Materials Handler

Springfield, MO

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

DC Materials Handler

Springfield, MO · On-site

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

O'Reilly Auto Parts

DC Materials Handler

Springfield, MO · On-site

$15.25 - $18.50/hr

Inbound, Outbound, Quality Assurance, etc.). Research inventory discrepancies. Keep all work areas ... call (800) 471-7431 option , and provide your requested accommodation, and position details.

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Springfield, MO

Commission Inbound Call Center information

See Springfield, MO salary details

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How much do commission inbound call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
What are popular job titles related to Commission Inbound Call Center jobs in Springfield, MO? For Commission Inbound Call Center jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Springfield, MO look for? The top searched job categories for Commission Inbound Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Commission Inbound Call Center jobs? Cities near Springfield, MO with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Service BDC

Reliable Superstore

Springfield, MO • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Posting: Automotive Service Business Development Specialist
Company: Reliable Toyota Lexus BMW of Springfield & Audi Springfield
Location: Springfield, MO
Are you a detail-oriented, multi-tasking dynamo with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, team-oriented environment? If so, we want you to join our automotive family at Reliable Toyota Lexus BMW of Springfield & Audi Springfield as an Automotive Service Business Development Specialist.
Job Type: Full-Time (38-40 hours per week)
Hours of Operation:
  • Monday to Friday: 7:30 am to 5:30 pm
  • Saturdays: 8:00 am to 5:00 pm (rotating shifts)

Key Responsibilities:
  • Handle and schedule inbound service phone calls.
  • Make outbound calls to previous service customers to schedule service and warranty appointments.
  • Demonstrate strong customer service and phone skills.
  • Possess self-motivation, exceptional organizational skills, and active listening ability.
  • Communicate effectively in both positive and negative situations.
  • Apply knowledge of telephone, text, and email techniques and etiquette.
  • Familiarity with service procedures, processes, and follow-up.
  • Deliver a 110% customer experience through active listening and an enthusiastic, professional, and confident attitude.
  • Develop an interest in the automotive industry.
  • Adapt quickly in a dynamic, ever-changing environment.

Qualifications:
  • Previous call center experience (an asset, but not required).
  • Ability to excel in a fast-paced, high-energy atmosphere.

At Reliable Toyota Lexus BMW of Springfield & Audi Springfield, we foster a family atmosphere and encourage teamwork among our staff. If you're ready to be part of a dynamic team, assist valued customers and contribute to the success of our dealership, we'd love to hear from you.
How to Apply: If you're ready to take on this exciting opportunity, please submit your resume. Join us in providing top-notch service in the automotive industry and become an essential part of our dedicated team. Your future at Reliable Toyota Lexus BMW of Springfield & Audi Springfield awaits!

Apply