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Commission Inbound Call Center Jobs in Springfield, MO

Outbound And Inbound Reservations Specialist - Create Dream Vacations & Drive Results! How You'll ... Hospitality, sales, or marketing call center experience. * Ability to overcome challenges and ...

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Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled ... Position may be eligible for additional compensation that may include commission (annual, monthly ...

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Commission Inbound Call Center information

See Springfield, MO salary details

$11

$15

$20

How much do commission inbound call center jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for commission inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

Are commission-based sales jobs worth it?

Commission-based sales jobs, such as those in inbound call centers, can be financially rewarding for individuals with strong sales skills and the ability to handle rejection. However, income can be inconsistent and depends on sales performance, making it important to consider personal motivation and the commission structure before pursuing such roles.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What job makes $10,000 a month without a degree?

A commission inbound call center agent can potentially earn $10,000 a month through high sales volume and commission-based pay structures. Success in this role depends on strong communication skills, product knowledge, and the ability to close sales, often without requiring a formal degree.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers or clients to provide support, answer questions, or process transactions. Employees in this role typically need good communication skills, patience, and familiarity with call center software. The job often requires working in a team environment and may involve shift work or training in customer service techniques.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Commission Inbound Call Center jobs? Cities near Springfield, MO with the most Commission Inbound Call Center job openings:

Client Support Specialist

Parmele Disability Advocates

Springfield, MO โ€ข Hybrid

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Benefits:
  • Dental and/or Vision | Delta Dental | Nationwide Coverage
  • Health Insurance | Nationwide Coverage
  • 401(k)
  • Employee discounts
  • Paid time off

Location: Springfield, MO (Hybrid/Remote)
Schedule: MondayFriday, 8:00 AM5:00 PM
Employment Type: Full-Time
Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals obtain the Social Security and VA disability benefits they deserve. As a Client Support Specialist, you will be the first point of contact for prospective clients, providing compassionate support, clear communication, and guidance during an important time in their lives.
No prior disability experience is required. We provide paid training, ongoing support, and opportunities for career growth.
Hybrid/Remote Work Opportunity
This position begins with required in-office training. After successfully completing training, employees transition to a hybrid/remote work schedule. Company equipment is provided upon completion of training.
What You'll Do
As a Client Support Specialist, you'll create a positive experience for prospective clients through professional communication, active listening, and thoughtful problem-solving.
Key Responsibilities

  • Respond to inbound inquiries by phone and live chat regarding Social Security Disability Insurance (SSDI) and VA disability services.
  • Contact prospective clients who have expressed interest in disability representation.
  • Explain our services and guide individuals through the intake process.
  • Gather and accurately enter client information into company systems.
  • Schedule consultations and coordinate follow-up communications.
  • Maintain detailed records and documentation.
  • Assist with additional administrative duties as needed.
What We're Looking For

We're seeking dependable, compassionate professionals who enjoy helping others and thrive in a fast-paced environment.
Qualifications

  • Strong verbal communication skills and a professional phone presence.
  • Ability to confidently guide conversations and build rapport with callers.
  • Demonstrated empathy, patience, and a commitment to providing exceptional service on every interaction.
  • Strong attention to detail and critical-thinking skills.
  • Proficiency with Microsoft Office applications.
  • Ability to accurately manage data entry and documentation.
  • Previous experience in customer service, phone-based sales, call center operations, administrative support, or a related field preferred.
  • Excellent interpersonal and organizational skills.
  • Ability to learn new systems and processes quickly.
Why Join Parmele Disability Advocates?

  • Make a meaningful difference by helping individuals access life-changing benefits.
  • Receive paid training and ongoing professional development.
  • Enjoy clear opportunities for advancement within a growing organization.
  • Work in a supportive, collaborative team environment.
  • Join an established company with a strong reputation for client advocacy.
About Parmele Disability Advocates
With more than 150 years of combined disability advocacy experience, Parmele Disability Advocates has helped over 61,000 individuals secure the benefits they need. What began as a two-person operation has grown into a team of more than 150 professionals serving clients across multiple states.
Apply Today!
If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.
Flexible work-from-home options available after successful completion of training.

Flexible work from home options available.