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Call Center Jobs in Springfield, MO (NOW HIRING)

CoxHealth

Contact Center Specialist II

Springfield, MO

... and/or call center experienceSkills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer ...

Coxhealth

Contact Center Specialist II

Springfield, MO · On-site

Preferred: 2+ year customer service experience, healthcare experience, and/or call center experienceSkills: Strong customer services skills that demonstrate empathy, kindness, safety, and compassion ...

Coxhealth

Contact Center Specialist II

Springfield, MO · On-site

Preferred: 2+ year customer service experience, healthcare experience, and/or call center experienceSkills: Strong customer services skills that demonstrate empathy, kindness, safety, and compassion ...

CoxHealth

Contact Center Specialist II

Springfield, MO · On-site

... call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires ...

Coxhealth

Contact Center Specialist II

Springfield, MO · On-site

Preferred: 2+ year customer service experience, healthcare experience, and/or call center experienceSkills: Strong customer services skills that demonstrate empathy, kindness, safety, and compassion ...

CoxHealth

Contact Center Specialist II

Springfield, MO

... call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires ...

CoxHealth

Contact Center Specialist II

Springfield, MO

... and/or call center experienceSkills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer ...

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Showing results 1-20

All JobsCall Center JobsCall Center Jobs in Springfield, MO

Call Center information

See Springfield, MO salary details

$9

$15

$21

How much do call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for call center in Springfield, MO is $15.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.20 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound phone calls to assist customers, provide information, or resolve issues. Employees often use computer systems and communication skills to address customer needs, working in a team environment with scheduled shifts.

How to make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks that pay higher rates or commissions. Increasing income may involve gaining skills in sales, technical support, or using tools like CRM software, and working for companies that offer performance-based incentives or premium pay for overtime. Achieving this income level typically requires experience, efficiency, and sometimes working multiple shifts or roles.

How to make 1000 a week remote?

A call center representative can earn $1,000 a week remotely by working full-time hours, often 40 hours or more, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining experience, acquiring relevant skills like CRM software proficiency, or working for companies that offer higher pay rates or performance bonuses.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. These roles often require experience, leadership skills, and knowledge of call center software and processes.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Springfield, MO? The most popular types of Call Center jobs in Springfield, MO are:
What are popular job titles related to Call Center jobs in Springfield, MO? For Call Center jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Springfield, MO look for? The top searched job categories for Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Call Center jobs? Cities near Springfield, MO with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Springfield, MO as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $31,405 per year, or $15.1 per hour.
Telerecruiter (Outbound Call Center)

Telerecruiter (Outbound Call Center)

Community Blood Center of the Ozarks

Springfield, MO

$15 - $16/hr

Part-time

Retirement, PTO

Posted 5 days ago

Job description

Call Center Customer Service Representative (Telerecruiter) Job Description
Schedule:
Part-time position making outbound calls to existing CBCO donors
Monday-Friday 1:00 p.m.-5:00 p.m.
20 hours/week
On-site location 220 W. Plainview Rd. Springfield, MO 65810
Benefits:
PTO
Holiday pay
401K match
Quarterly incentive bonus
Duties and Responsibilities:
Assists in stabilizing and maintaining adequate in-center blood collections.
Completes steps required to successfully reach fixed site collection goals.
Recruits donors for bloodmobiles as assigned.
Follows up to recruit repeat donors.
Provides excellent customer service, cultivating positive working relationships with all staff, volunteers and
external customers.
Exhibits safety, accuracy, respectfulness and efficiency within specific job tasks.
Assists with special projects as requested by Senior Director.
Presents a professional and pleasant manner.
Physical Requirements:
Ability to communicate articulately via two-way telephone conversations, utilizing computerized donor lists.
Job Specifications:
Previous telemarketing experience helpful
High School graduate or equivalent
Community Blood Center of the Ozarks is an Equal Opportunity Employer. CBCO is a drug-free workplace.

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