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Call Center Jobs in Springfield, MO (NOW HIRING)

russcellinc

Operations Analyst

Springfield, MO · On-site

$18/hr

Experience working in a call center or sales support environment (required) * Strong organizational and communication skills * Comfort with data systems, reporting tools (e.g., Excel, Google Sheets ...

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Call center sales * Business development * Appointment setting * Hospitality (servers and bartenders) * Small business ownership * Team leadership or management * Customer service Why Byrider? This ...

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Call center sales * Business development * Appointment setting * Hospitality (servers and bartenders) * Small business ownership * Team leadership or management * Customer service Why Byrider? This ...

Byrider

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Call center sales * Business development * Appointment setting * Hospitality (servers and bartenders) * Small business ownership * Team leadership or management * Customer service Why Byrider? This ...

Capstone IT

IT Support Analyst

Springfield, MO · On-site

$18 - $22/hr

In this role, you'll diagnose problems, guide users through step-by-step solutions, and provide clear, professional communication in a call center environment. More complex issues will be escalated ...

Driveline

Flex Merchandiser

Springfield, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

Driveline

Flex Merchandiser

Republic, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store. What we offer: Driveline offers competitive compensation, very flexible scheduling, on-the-job ...

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All JobsCall Center JobsCall Center Jobs in Springfield, MO

Call Center information

See Springfield, MO salary details

$9

$16

$22

How much do call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Springfield, MO? The most popular types of Call Center jobs in Springfield, MO are:
What are popular job titles related to Call Center jobs in Springfield, MO? For Call Center jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Springfield, MO look for? The top searched job categories for Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Call Center jobs? Cities near Springfield, MO with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Springfield, MO as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $33,890 per year, or $16.3 per hour.

Rheumatologist | No Call | Outpatient | Bolivar, Missouri

Citizens Memorial

Bolivar, MO • On-site

$260K - $336K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Citizens Memorial Hospital rating

6.4

Company rating: 6.4 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

747th of 1,055 rated hospitals

Job description

Citizens Memorial Hospital (CMH) is seeking a Board-Certified or Board-Eligible Rheumatologist to join the CMH Rheumatology & Osteoporosis Center in Bolivar, Missouri.
CMH's network of more than 350 providers across eight counties has built consistent rheumatology demand - and is ready to support a specialist who wants to make an immediate impact. You're walking into an established referral base, on-site infusion access, and a system that's been waiting for you. The infrastructure is ready. The opportunity is yours.
The Opportunity
This is a clinic-based rheumatology position located in the Kerry & Synda Douglas Medical Office Building, with imaging and lab services on-site and the infusion center across the street - the kind of infrastructure most rural rheumatologists spend years trying to piece together.
  • Flexible scheduling
  • No call, no weekends, no holidays
  • Robust referral base
  • On-site infusion therapy access
  • Experienced clinical support staff
  • EMR: Meditech Expanse with Suki AI scribe support

Compensation & Benefits
Compensation is structured to retain engaged physicians and pay them well
  • 18-month guaranteed salary with RVU production bonus
  • Sign-on bonus and relocation assistance
  • Residency stipend available
  • PSLF eligible with in-house loan concierge support
  • Malpractice coverage with tail
  • Health, dental, and life insurance
  • 403(b) retirement plan with CMH match
  • 457(b) available to maximize retirement contributions
  • Paid time off and annual CME allowance

Life in Bolivar
Bolivar is a small town in the Missouri Ozarks - affordable, unhurried, and close to lakes, trails, and rivers. Springfield (with a metro population of more than 500,000) is 30 minutes away when you want the city. The physicians who build long careers here tend to be the ones who came looking for exactly this: a lower cost of living, a tighter community, and a pace that doesn't grind you down.
About CMH
Citizens Memorial Hospital is an independent, not-for-profit rural health delivery system serving 8 counties and more than 130,000 lives in Southwest Missouri. The CMH Medical Staff rates CMH as a place to practice medicine in the Top Decile in the nation!
Requirements
  • MD or DO
  • BC/BE in Rheumatology
  • Missouri medical license or eligibility

Let's Talk
Reach out to Alyson Ankrom at alyson.ankrom@citizensmemorial.com or 417.328.6238 - happy to answer questions before you apply.
Keywords: Rheumatologist, Outpatient Rheumatology, No Call, On-Site Infusion Therapy, Osteoporosis, Bolivar Missouri, Southwest Missouri, PSLF Eligible, Sign-On Bonus, Rural Health System, Citizens Memorial Hospital, Missouri Physician Jobs

What Citizens Memorial Hospital employees say

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