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Work From Home Virtual Call Center Jobs in Springfield, MO

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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Work From Home Virtual Call Center information

See Springfield, MO salary details

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$12

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How much do work from home virtual call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for work from home virtual call center in Springfield, MO is $12.79, according to ZipRecruiter salary data. Most workers in this role earn between $8.75 and $14.86 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Virtual Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Virtual Call CenterWork From Home Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentRemote, often in a call center setup at homeRemote, home-based customer support role
Employer & IndustryCall centers, telecommunication, retail, healthcareVarious industries including retail, tech, finance
Common Search/ComparisonYesYes

Both roles involve remote customer interaction, but a Work From Home Virtual Call Center typically refers to working within a larger call center environment handling multiple clients, while a Work From Home Customer Service Representative usually focuses on supporting a specific company's customers directly. The skills and credentials are similar, but the scope and employer type may differ.

What cities near Springfield, MO are hiring for Work From Home Virtual Call Center jobs?

Cities near Springfield, MO with the most Work From Home Virtual Call Center job openings:

Remote Bilingual Collections Specialist

BCA Financial Services Inc

Springfield, MO • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Job Type
Full-time
Description
$17/hour + Monthly Commission Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required(Fluent in English and Spanish)
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
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Salary Description
$17.00 Per Hour