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Remote Call Center Representatives Jobs in Springfield, MO

Pitch Health Solutions LLC

Transfer Agent

Springfield, MO · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Springfield, MO · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Superior Life

Sales Representative

Springfield, MO · Remote

... for remote part time or full time independent sales representatives to market a highly unique ... call interview to learn more about you and discuss details on this rare opportunity. www ...

Omada.ai

Territory Partner (Closer)

Springfield, MO · Remote

$50K - $100K/yr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... call, build trust fast, and close. We're hiring our founding sales team. The reps who join now do ...

Omada.ai

Territory Development Partner

Springfield, MO · Remote

$4.0K - $5.0K/mo

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... We're hiring Territory Development Partners / Sales Development Representatives who are hungry ...

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Remote Call Center Representatives information

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How much do remote call center representatives jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote call center representatives in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Call Center Representative, and why are they important?

To thrive as a Remote Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Outstanding problem-solving skills, patience, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient customer service, high satisfaction rates, and effective resolution of issues in a virtual environment.

How do Remote Call Center Representatives stay connected and collaborate effectively with their teams while working from home?

Remote Call Center Representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared dashboards to stay connected with their teams. Regular virtual meetings and team huddles help ensure everyone is aligned on goals, updates, and best practices. Collaboration platforms also allow representatives to quickly seek assistance from supervisors or share information with colleagues, which helps maintain a supportive and cohesive work environment despite physical distance.

What are Remote Call Center Representatives?

Remote Call Center Representatives are customer service professionals who work from home or other remote locations, handling inbound or outbound calls for a company. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. These representatives use phone systems, chat, or email to communicate and often need strong communication and problem-solving skills. Remote call center jobs offer flexibility and require a reliable internet connection, a computer, and sometimes specific software provided by the employer.

What is the difference between Remote Call Center Representatives vs Customer Service Agents?

AspectRemote Call Center RepresentativesCustomer Service Agents
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer support environments
Industry UsageCommonly used in call centers, telecommunication, and support servicesUsed across various industries including retail, tech, and healthcare
Job FocusHandling inbound/outbound calls, troubleshooting, salesResponding to customer inquiries, resolving issues, providing information

Remote Call Center Representatives and Customer Service Agents often share similar credentials and work environments. The main difference lies in the job scope: representatives typically handle more sales and technical support calls, while agents focus on general customer inquiries. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What are popular job titles related to Remote Call Center Representatives jobs in Springfield, MO? For Remote Call Center Representatives jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Representatives jobs in Springfield, MO look for? The top searched job categories for Remote Call Center Representatives jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Call Center Representatives jobs? Cities near Springfield, MO with the most Remote Call Center Representatives job openings:
Remote Call Center Representatives jobs near you
Remote Account Representative

Remote Account Representative

BCA Financial Services Inc

Springfield, MO • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Type
Full-time
Description
$17/hour + Monthly Bonus Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour

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