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Uline Call Center Representative Jobs in Springfield, MO

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Uline Call Center Representative information

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$9

$16

$22

How much do uline call center representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for uline call center representative in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What does a Uline call center representative do?

A Uline Call Center Representative is responsible for assisting customers by answering inquiries, processing orders, and providing product information over the phone or via email. They play a key role in ensuring customer satisfaction by resolving issues promptly and professionally. Representatives are also expected to maintain accurate records of interactions and follow up with customers as needed. Strong communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Uline call center representative?

To thrive as a Uline Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, CRM systems like Salesforce, and basic computer proficiency are often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills are crucial to efficiently resolve customer issues, ensure satisfaction, and maintain Uline’s reputation for excellent service.

What are some common challenges faced by Uline call center representatives, and how can they be managed?

Uline Call Center Representatives often handle a high volume of customer inquiries, which can be challenging during peak seasons or when managing complex orders. Staying organized and utilizing Uline's comprehensive training and support resources helps representatives address customer needs efficiently. Team collaboration is also key, as representatives frequently coordinate with the sales, logistics, and warehouse departments to resolve issues quickly. Proactive communication and a positive attitude can help overcome these challenges and contribute to a supportive work environment.

What is the difference between Uline Call Center Representative vs Uline Customer Service Associate?

AspectUline Call Center RepresentativeUline Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting, inbound/outbound callsOffice environment, handling customer inquiries
Employer & Industry UsageUline, logistics and distribution industryUline, logistics and distribution industry
Common Search/ComparisonCustomer support roles at UlineCustomer service roles at Uline

Both roles involve assisting customers and require similar credentials and work environments. The main difference is that the Uline Call Center Representative primarily handles inbound and outbound calls in a call center setting, while the Uline Customer Service Associate may handle a broader range of customer inquiries in an office environment. Both positions are essential for Uline's customer support team and share overlapping skills and industry context.

What are popular job titles related to Uline Call Center Representative jobs in Springfield, MO?

For Uline Call Center Representative jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Uline Call Center Representative jobs in Springfield, MO look for?

The top searched job categories for Uline Call Center Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Uline Call Center Representative jobs?

Cities near Springfield, MO with the most Uline Call Center Representative job openings:

Uline Call Center Representative jobs near you
Infographic showing various Uline Call Center Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,890 per year, or $16.3 per hour.

Call Center Sales Representative

Springfield, MO • On-site

russcellinc
Computer and Electronic Product Manufacturing • 501 - 1,000 employees

5.0

Company rating: 5.0 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

24th of 30 rated technology retailers

Recommended by parents

Respectful managers

Learn more about russcellincexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

Sales Representative

 

At Russell Cellular, our vision is to provide the best wireless experience to every customer, every time. We live our values of integrity, expertise, initiative, and service.

Why Join Us?

  • Starting pay: $15/hour + uncapped commission
  • 3 Weeks of paid training with continued support
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Same-day pay options
  • Verizon discounts, sales incentives, and contests
  • Growth and advancement opportunities
  • Strong company culture and community involvement

What You'll Do

  • Make outbound calls to new and existing Verizon Business or Consumer customers
  • Identify customer needs and recommend solutions
  • Educate customers on Verizon products and services
  • Maintain accurate CRM records
  • Meet or exceed sales goals
  • Deliver outstanding customer service

Qualifications

  • 1+ year of sales, customer service, or call center experience preferred
  • Strong communication and relationship-building skills
  • Sales-driven and goal-oriented mindset
  • Basic computer and typing skills
  • Ability to identify opportunities and close sales

Equal Opportunity Employer Statement

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Russell Cellular logo

About Russell Cellular

Sourced by ZipRecruiter

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Big 6 program and was awarded Verizon Wireless Partner of the Year for 2018. With over 700 locations, in 42 states, and 2,400 plus employees, our mission is to provide the best wireless experience to every customer, every time.

Industry

Computer and electronic product manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Battlefield, MO, US

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