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Remote Call Center Manager Jobs in Springfield, MO

Pitch Health Solutions LLC

Transfer Agent

Springfield, MO · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions

Transfer Agent

Springfield, MO · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Hawthorne Payments

Be Seen First

Payment Solutions Sales Agent 1099/Commission

Springfield, MO · Remote

$350/day

HAWTHORNE PAYMENTS Merchant Services | Empowering Local Businesses B2B Sales Representative (Remote ... not a call center, not a script. This is a U.S.-based, work-from-anywhere-in-the-country ...

Talkiatry

Remote Therapist - Missouri

Springfield, MO · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Comfort managing a consistent outpatient caseload * Strong clinical judgment, communication skills ...

Omada

Remote Outside Sales Representative

Springfield, MO · Remote

$24.04 - $48.08/hr

Your job is simple to describe and hard to do well: get on the call, build trust fast, and close ... We're building the largest organic growth platform for small businesses - a fully managed, AI ...

Omada.ai

Territory Partner (Closer)

Springfield, MO · Remote

$50K - $100K/yr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.

Omada.ai

Territory Development Partner

Springfield, MO · Remote

$4.0K - $5.0K/mo

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... Is there someone managing your social media accounts? * Compensation is tied directly to 1) booking ...

All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Springfield, MO

Remote Call Center Manager information

See Springfield, MO salary details

$26.8K

$58.1K

$99.6K

How much do remote call center manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote call center manager in Springfield, MO is $58,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $68,200.00 per year, depending on experience, location, and employer.

What is a Remote Call Center Manager job?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Call Center Manager position, and why are they important?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are some common challenges faced by Remote Call Center Managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Springfield, MO? The most popular types of Remote Call Center jobs in Springfield, MO are:
What are popular job titles related to Remote Call Center Manager jobs in Springfield, MO? For Remote Call Center Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Springfield, MO look for? The top searched job categories for Remote Call Center Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Call Center Manager jobs? Cities near Springfield, MO with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
Remote Account Representative

Remote Account Representative

BCA Financial Services Inc

Springfield, MO • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Job Type
Full-time
Description
$17/hour + Monthly Bonus Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour

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