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Work From Home Optimum Call Center Jobs in Springfield, MO

The Semler Agency

Work From Home Sales

Springfield, MO · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

Karls Technology

Be Seen First

Computer Repair Company Phone Dispatcher - Work From Home

Springfield, MO · Remote

$24K - $30K/yr

This is a 100% telecommute position (Work From Home) acting as the vital link between our clients and our in the field technician team. We don't micro-manage; we need people who just "get it" and ...

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Work From Home Optimum Call Center information

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How much do work from home optimum call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for work from home optimum call center in Springfield, MO is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a Work From Home Optimum Call Center?

A Work From Home Optimum Call Center job is a remote customer service position where you assist Optimum customers with inquiries, technical support, billing issues, and account management. Agents communicate with customers via phone, chat, or email while using company-provided tools and training. This role requires strong communication skills, a quiet work environment, and reliable internet. Employees typically follow a set schedule and may receive benefits depending on their employment status.

What is a typical day like for a Work From Home Optimum Call Center representative?

As a Work From Home Optimum Call Center representative, your typical day involves handling incoming customer calls, addressing account questions, providing technical support, and assisting with billing or service-related concerns. You will use specialized software to document interactions, escalate complex issues when necessary, and follow up with customers to ensure resolution and satisfaction. While you work independently from a home-based setup, you will collaborate with team leads and colleagues through virtual meetings and messaging platforms. Being able to stay organized and manage your time effectively is key to meeting performance metrics and consistently delivering a positive customer experience.

What are the key skills and qualifications needed to thrive in the Work From Home Optimum Call Center position, and why are they important?

To thrive as a Work From Home Optimum Call Center representative, you need strong communication skills, a high school diploma or equivalent, and experience in customer service. Familiarity with CRM software, call management systems, and reliable internet connectivity are usually required, with some employers providing proprietary training. Outstanding multitasking, active listening, and problem-solving abilities set top performers apart in this position. These competencies are essential to efficiently resolve customer issues, maintain service quality, and ensure customer satisfaction in a remote call center environment.

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For Work From Home Optimum Call Center jobs in Springfield, MO, the most frequently searched job titles are:

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Work From Home Optimum Call Center jobs near you

Work From Home Sales

The Semler Agency

Springfield, MO • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

We are currently hiring for a remote sales position with a structured training program.
This role is designed for individuals looking to learn a new skill and work from home with support.
Responsibilities:
  • Connect with individuals requesting information
  • Provide guidance on coverage options
  • Follow a simple, structured process
What You'll Get:
  • Guided training program
  • Support from experienced mentors
  • Flexible scheduling
  • Performance-based income

No experience required - we will teach you everything you need to know.
After applying, you will receive an email with next steps to schedule a quick overview call. Please keep an eye out for a text from Terra after applying.
*NOTE: Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

Apply