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Part Time Inbound Call Center Jobs in Rochester, NY

EverDry Waterproofing of Upstate New York

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Call Center Lead Generator

Rochester, NY · On-site

$16.50 - $17.50/hr

Part-Time Call Center Lead Generator Hourly Pay + Weekly Bonuses + Monthly Commission Looking for a part-time opportunity with strong earning potential? Join our growing call center team! This is a ...

EverDry Waterproofing of Upstate New York

Be Seen First

Call Center Lead Generator

Rochester, NY · On-site

$16.50 - $17.50/hr

Part-Time Call Center Lead Generator Hourly Pay + Weekly Bonuses + Monthly Commission Looking for a part-time opportunity with strong earning potential? Join our growing call center team! This is a ...

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Part Time Inbound Call Center information

See Rochester, NY salary details

$12

$17

$22

How much do part time inbound call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for part time inbound call center in Rochester, NY is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.
What are the most commonly searched types of Inbound Call Center jobs in Rochester, NY? The most popular types of Inbound Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Inbound Call Center jobs? Cities near Rochester, NY with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Rochester, NY as of May 2026, with employment types broken down into 28% Full Time, 68% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,570 per year, or $17.1 per hour.
Call Center Lead Generator

Call Center Lead Generator

EverDry Waterproofing of Upstate New York

Rochester, NY • On-site

$16.50 - $17.50/hr

Part-time

Posted 24 days ago

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Job description

Part-Time Call Center Lead Generator
Hourly Pay + Weekly Bonuses + Monthly Commission

Looking for a part-time opportunity with strong earning potential? Join our growing call center team! This is a performance-based position where motivated individuals can earn great money through weekly bonuses and monthly commission.

This role focuses on making outbound calls to homeowners and scheduling free in-home appointments for our sales team. There are no direct sales involved. Your job is simply to create interest and book appointments.

Schedule

  • Monday-Friday, 8:00 AM-1 PM

Responsibilities

  • Make outbound calls to homeowners
  • Schedule free appointments
  • Follow call scripts and company guidelines
  • Meet daily and weekly appointment goals
  • Accurately document calls and customer information

Qualifications

  • Strong communication and phone skills
  • Comfortable making outbound calls
  • Positive, goal-oriented attitude
  • Call center or customer service experience preferred, but not required

What We Offer

  • Hourly pay
  • Weekly bonuses
  • Monthly commission opportunities
  • Fun, upbeat team environment
  • Paid training and growth opportunities

We help homeowners by providing free inspections and consultations for basement waterproofing and foundation protection services.

If you enjoy working in a fast-paced environment and being rewarded for your performance, we’d love to hear from you!