ZipRecruiter

Log In

2

Part Time Inbound Call Center Jobs in Pennsylvania

Jeff D'Ambrosio Auto Group

BDC Agent

Downingtown, PA · On-site

$15.50 - $20.75/hr

As a BDC Representative, you'll handle inbound and outbound communications, set appointments, and ... Sales, customer service, or call center experience is a plus * Automotive experience is helpful ...

Jeff D'Ambrosio Auto Group

BDC Agent

Downingtown, PA · On-site

$15.50 - $20.75/hr

As a BDC Representative, you'll handle inbound and outbound communications, set appointments, and ... Sales, customer service, or call center experience is a plus * Automotive experience is helpful ...

The Pennsylvania State University

$15/hr

... part-time customer service representatives for the Spotted Lanternfly Call Center. Job duties to ... The call center is open Monday through Friday, 8-5 PM. We are looking to hire agents to staff the ...

prometric

Test Center Administrator (PT)

Pittsburgh, PA

$12.75 - $15.50/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Pittsburgh, PA · On-site

$12.75 - $15.50/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Pittsburgh, PA · On-site

$12.75 - $15.50/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

next page

Showing results 1-20

All JobsInbound Call Center JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Pennsylvania

Part Time Inbound Call Center information

See Pennsylvania salary details

$12

$17

$23

How much do part time inbound call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time inbound call center in Pennsylvania is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in Pennsylvania?

The most popular types of Inbound Call Center jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Part Time Inbound Call Center jobs?

Cities in Pennsylvania with the most Part Time Inbound Call Center job openings:

Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Pennsylvania as of August 2026, with employment types broken down into 2% Full Time, and 98% Part Time. Highlights an 95% In-person, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,137 per year, or $17.4 per hour.

Call Center Representative

Bensalem, PA • On-site

REGION HOME SERVICES
See more jobs at REGION HOME SERVICESexternal

$20/hr

Part-time

PTO

Re-posted 2 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities 
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. Monday-Friday 8-3 In this role, you will be responsible for taking inbound calls as well as making a high volume of outbound calls (approximately 150–200 per day) to generate new business opportunities, re-engage past customers, and support growth across both our residential and commercial divisions.
This position is ideal for someone who is confident on the phone, comfortable with cold calling, and motivated by performance-based earnings.

Key Responsibilities

  • Make 150–200 outbound calls per day, including both warm and cold leads
  • Answer inbound calls and provide professional customer service
  • Identify customer needs and promote HVAC services, maintenance plans, and promotions
  • Generate and qualify new leads for residential and commercial opportunities
  • Schedule appointments and follow up with potential customers
  • Support business development initiatives and sales campaigns
  • Accurately document call activity and customer information in the CRM system
  • Represent the company professionally and consistently
Qualifications
  • High school diploma/GED
  • Previous experience as a Call Center Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively