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Commission Inbound Call Center Jobs in Pennsylvania

SS Industries

Call Center Representative

Collegeville, PA · On-site

$18/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... This is an inbound & outbound calling position following up on existing database leads to rekindle ...

SS Industries

Call Center Representative

Collegeville, PA · On-site

$15.75 - $19.75/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... This is an inbound & outbound calling position following up on existing database leads to rekindle ...

SS Industries

Call Center Representative

Collegeville, PA · On-site

$18/hr

... call center. We are a local manufacturer who prides itself on the quality of our products and ... This is an inbound & outbound calling position following up on existing database leads to rekindle ...

Keystone Collects

Call Center Representative

Irwin, PA · On-site

$13.75 - $17.25/hr

Call Center Representative As a Call Center Representative for our Support & Services department ... You will manage inbound call inquiries regarding accounts, tax collections, and general compliance.

Bath Planet

Call Center Lead

Carlisle, PA · On-site

$600 - $1.0K/wk

Call Center Lead $600-$1,000 Per Week + Performance Bonuses | In-Office Position Location ... Answer inbound calls generated through our marketing campaigns. * Follow a proven script while ...

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Bath Planet

Call Center Lead

Mechanicsburg, PA · On-site

$600 - $1.0K/wk

Call Center Lead $600-$1,000 Per Week + Performance Bonuses | In-Office Position Location ... Answer inbound calls generated through our marketing campaigns. * Follow a proven script while ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Pennsylvania

Commission Inbound Call Center information

See Pennsylvania salary details

$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Pennsylvania is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $18.32 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Pennsylvania? The most popular types of Inbound Call Center jobs in Pennsylvania are:
What are popular job titles related to Commission Inbound Call Center jobs in Pennsylvania? For Commission Inbound Call Center jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Pennsylvania look for? The top searched job categories for Commission Inbound Call Center jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Commission Inbound Call Center jobs? Cities in Pennsylvania with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you

Call Center Representative

SS Industries

Collegeville, PA • On-site

$18/hr

Full-time

Posted 4 days ago

Job description

POSITION SUMMARY

We are seeking an energetic, hard working person with a passion for great service for our growing call center.
We are a local manufacturer who prides itself on the quality of our products and service to our customers.
This is an inbound & outbound calling position following up on existing database leads to rekindle sales opportunities. This is a full time position. Occasional weekend hours.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Inbound call handling & outbound calling to existing database of interested leads.
  • Accurate, timely, and professional written responses to emails and chat conversations.
  • Follow script and questionnaire regarding continued interest and quality of experience.
  • Provide accurate information and keep detailed notes in SalesForce CRM.
  • Administrative duties as directed.

REQUIRED SKILLS & EXPERIENCE

  • Basic computer knowledge and skills (including Microsoft Windows).
  • Professional demeanor in all written and verbal correspondence.
  • CRM experience with Salesforce preferred.
  • Call Center Experience preferred.
  • Positive and engaging attitude.
  • Excellent communication skills.
  • Ability to think in a very fast paced environment.
  • Attention to detail and accuracy.
  • Excellent attendance record.
  • Ability to take constructive criticism is a must.


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