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Commission Inbound Call Center Jobs in Bethlehem, PA

Robert Half

Call Center Specialist

Allentown, PA · On-site

$18 - $21/hr

Answer a high volume of inbound customer calls professionally and efficiently * Assist customers ... Previous call center, customer service, banking, credit union, or financial services experience ...

Serco

Call Center Rep - Temporary

Allentown, PA · On-site

$15.75 - $19.75/hr

As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...

Harbortouch

POS Support Representative

Allentown, PA · On-site

$17.75 - $24/hr

... paced inbound call center environment Ø Interact and coordinate with other departments to resolve customer issues Ø Ability to adapt to and implement change Ø Creative and forward thinking Ø ...

Harbortouch

POS Support Representative

Allentown, PA

$17.75 - $24/hr

... a fast paced inbound call center environment Interact and coordinate with other departments to resolve customer issues Ability to adapt to and implement change Creative and forward thinking ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Bethlehem, PA

Commission Inbound Call Center information

See Bethlehem, PA salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission inbound call center in Bethlehem, PA is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Bethlehem, PA? The most popular types of Inbound Call Center jobs in Bethlehem, PA are:
What are popular job titles related to Commission Inbound Call Center jobs in Bethlehem, PA? For Commission Inbound Call Center jobs in Bethlehem, PA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Bethlehem, PA look for? The top searched job categories for Commission Inbound Call Center jobs in Bethlehem, PA are:
What cities near Bethlehem, PA are hiring for Commission Inbound Call Center jobs? Cities near Bethlehem, PA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Bethlehem, PA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,621 per year, or $17.1 per hour.

Call Center Specialist

Robert Half

Allentown, PA • On-site

$18 - $21/hr

Temporary

Posted 7 days ago

Job description

Robert Half is partnering with a respected local financial organization to hire a Call Center Specialist. This is an excellent opportunity for a customer-focused professional who enjoys helping others, solving problems, and providing exceptional service in a fast-paced environment. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for delivering a positive customer experience. Bilingual candidates are highly encouraged to apply.


Responsibilities

  • Answer a high volume of inbound customer calls professionally and efficiently
  • Assist customers with account inquiries, payment questions, and general service requests
  • Research and resolve customer concerns while ensuring accuracy and compliance
  • Document all customer interactions in the company's system
  • Provide clear explanations regarding products, services, and account information
  • Escalate complex issues to the appropriate department when necessary
  • Meet established quality, productivity, and customer satisfaction goals
  • Maintain confidentiality of sensitive customer and financial information

Qualifications

  • Previous call center, customer service, banking, credit union, or financial services experience preferred
  • Strong verbal and written communication skills
  • Comfortable navigating multiple computer systems while speaking with customers
  • Ability to remain professional and empathetic in challenging situations
  • Strong attention to detail and problem-solving skills
  • Bilingual abilities (English/Spanish preferred) are a plus

If you're interested in joining a reputable financial organization and helping customers through meaningful interactions every day, we'd love to hear from you.


Apply today or contact Robert Half directly for immediate consideration.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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