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Commission Inbound Call Center Jobs in Bethlehem, PA

Harbortouch

POS Support Representative

Allentown, PA · On-site

$17.75 - $24/hr

... paced inbound call center environment Ø Interact and coordinate with other departments to resolve customer issues Ø Ability to adapt to and implement change Ø Creative and forward thinking Ø ...

Harbortouch

POS Support Representative

Allentown, PA

$17.75 - $24/hr

... a fast paced inbound call center environment Interact and coordinate with other departments to resolve customer issues Ability to adapt to and implement change Creative and forward thinking ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Allentown, PA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Citadel

Personal Banker II - Northern Division

Harleysville, PA · On-site

$18.50 - $22.75/hr

In-Person, Outbound Calling Campaigns, Assisting with Inbound Call Center Calls, and Community Events. * Develop and maintain relationships with business partners and specialists in other departments ...

Citadel

Personal Banker II - Northern Division

Lansdale, PA · On-site

$18.75 - $22.75/hr

In-Person, Outbound Calling Campaigns, Assisting with Inbound Call Center Calls, and Community Events. * Develop and maintain relationships with business partners and specialists in other departments ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Bethlehem, PA

Commission Inbound Call Center information

See Bethlehem, PA salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for commission inbound call center in Bethlehem, PA is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Bethlehem, PA?

The most popular types of Inbound Call Center jobs in Bethlehem, PA are:

What are popular job titles related to Commission Inbound Call Center jobs in Bethlehem, PA?

For Commission Inbound Call Center jobs in Bethlehem, PA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Bethlehem, PA look for?

The top searched job categories for Commission Inbound Call Center jobs in Bethlehem, PA are:

What cities near Bethlehem, PA are hiring for Commission Inbound Call Center jobs?

Cities near Bethlehem, PA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Bethlehem, PA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,621 per year, or $17.1 per hour.

Inbound Customer Service Representative

Berkheimer Business Services

Bangor, PA • On-site

$15.20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Inbound Customer Service Representative

For 90 years, Berkheimer Tax Innovations has supported communities across Pennsylvania through reliable tax collection and related services. Serving more than 2,600 clients statewide, we're proud to be the state's largest tax collector.

NOW HIRING INBOUND CUSTOMER SERVICE REPRESENTATIVES IN BANGOR, PA!

Do you like to be challenged and learning new things? Are you someone who enjoys helping others and problem solving? Come join Berkheimer Tax Innovations' Customer Service team in Bangor, PA! Tax experience is not required - We will train you! (Paid Training Onsite - Hybrid Work from Home after Training)

WHAT YOU'LL DO:

As an Inbound Customer Service Representative, you will enjoy finding solutions to better serve our taxpayers, by quickly answering inbound phone calls, researching and problem solving.

Responsibilities include:

  • Answer incoming phone calls in a busy call-center environment
  • NO COLD CALLING!
  • Maintain positive & timely communication with customers
  • Use problem solving skills to answer difficult taxpayer inquiries
  • Exhibit patience & understanding when handling taxpayer issues
  • Navigate & research between numerous accounts & software programs
  • Meet personal, company, & client production goals

SCHEDULE + LOCATION:

  • Start Dates: August 31st & September 8th, 2026
  • Full-time schedule
    • Monday - Friday, 8 am - 4:30 pm
    • No weekends!
  • On-site in our Bangor, PA office
    • Once released from initial trainings (~4 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained
    • When role transitions to hybrid, 4–5 additional in-office training rotations (6–8 weeks each) within the first 18 months are required

PAY + BENEFITS:

  • $15.20/hour + monthly bonus opportunity on top of hourly rate!
  • On the job, paid training to help you succeed
  • Medical, Dental, Vision & Life Insurance
  • Paid Holidays, Vacation, Sick, and Personal Time
  • Wellness Program including physical, emotional, and financial wellness
  • 401(k) with Profit Sharing
  • Employee Assistance Program
  • Voluntary Benefit Plans
  • FSA & HSA Options
  • Casual business work environment

Requirements:

  • High School Diploma or equivalent
  • Minimum 1-3 months related experience and/or training
  • Excellent attitude
  • Computer and keyboarding skills
  • Willingness to learn a wealth of Pennsylvania tax information
  • Prior clerical experience and/or customer service experience is helpful, but not required

ABOUT BERKHEIMER TAX INNOVATIONS.

While our advanced systems set the standard in the industry, we know that true success comes from our people—their dedication, teamwork, and commitment to excellence. At Berkheimer, you'll be part of a team where innovation meets personal service, and where your contributions have a direct impact on communities across the Commonwealth. Check out our real world results at hab-inc.com.

Berkheimer Tax Innovations is an equal opportunity employer and E-Verify employer. All positions require a successful reference check, criminal background check and drug screen.

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