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Commission Inbound Call Center Jobs in Lebanon, PA

Citadel

Personal Banker II - Western Division

Lancaster, PA

$18.75 - $22.75/hr

In-Person, Outbound Calling Campaigns, Assisting with Inbound Call Center Calls, and Community Events. * Develop and maintain relationships with business partners and specialists in other departments ...

Citadel

Personal Banker II - Western Division

Lancaster, PA · On-site

$18.75 - $22.75/hr

In-Person, Outbound Calling Campaigns, Assisting with Inbound Call Center Calls, and Community Events. * Develop and maintain relationships with business partners and specialists in other departments ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Lebanon, PA

Commission Inbound Call Center information

See Lebanon, PA salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for commission inbound call center in Lebanon, PA is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $17.93 per hour, depending on experience, location, and employer.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Lebanon, PA?

The most popular types of Inbound Call Center jobs in Lebanon, PA are:

What are popular job titles related to Commission Inbound Call Center jobs in Lebanon, PA?

For Commission Inbound Call Center jobs in Lebanon, PA, the most frequently searched job titles are:

What job categories do people searching Commission Inbound Call Center jobs in Lebanon, PA look for?

The top searched job categories for Commission Inbound Call Center jobs in Lebanon, PA are:

What cities near Lebanon, PA are hiring for Commission Inbound Call Center jobs?

Cities near Lebanon, PA with the most Commission Inbound Call Center job openings:

Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Lebanon, PA as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 21% Part Time, 4% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,427 per year, or $17 per hour.

Onsite Call Center Representative

Randstad

Harrisburg, PA • On-site

$18.99 - $19/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Salary: $18.99 - 19.00 per hour + none
Reference: AB_5022150

Are you a professional ready to join a high-performing team? Randstad is looking for dynamic, customer-focused individuals to support our client call center in Harrisburg PA. If you have at least one year of experience and a passion for helping others, we want to hear from you! 

Why You’ll Love Working With Randstad:

  • Competitive Pay: $19.00/hour with weekly pay.

  • Full Benefits Package: Medical, Dental, Vision, and 401k options.

  • Time Off: Paid Holiday Pay and PTO.

  • Stability: A consistent Monday–Friday schedule with a professional, onsite team.

As a Call Center Representative, you are the voice of the company. You will handle inbound inquiries regarding account balances, toll charges, and general updates.Location: Harrisburg, PA (Onsite)

Shift: 9:00 AM – 6:00 PM (No Weekends!)

Key Responsibilities:

  • Exceptional Service: Resolve customer issues efficiently while maintaining a positive tone.

  • Accuracy: Process payments and account updates with high attention to detail.

  • Collaboration: Work alongside a team to meet center goals and document all interactions thoroughly.

  • Tech Savvy: Navigate multiple systems and software simultaneously.

What We’re Looking For:

  • Experience: Minimum 1 year in a call center environment.

  • Education: High School Diploma or equivalent.

  • Skills: strong active listening, empathy, and professional telephone etiquette.

  • Reliability: This is an onsite position (no remote work available) requiring a commitment to the 9am–6pm shift.

Ready to Apply?Experience in Call Center is required, only candidates with experience will be consider for Interview. 

Don’t wait —secure your spot now!

Click "Apply" to schedule your phone interview today!

Text at (717) 904-4665 to learn more.

INDRISKP  salary: $18.99 - $19 per hour
shift: First
work hours: 9 AM - 6 PM
education: High School

Responsibilities

Provide exceptional customer service by addressing inquiries, resolving issues, and processing account-related transactions. You will be responsible for handling inbound calls, documenting customer interactions, and ensuring customer satisfaction. This position will be a onsite at the client location. (No Remote) 


Skills
  • Call Center
  • Active Listening
  • Telephone Etiquette
  • Interpersonal Sensitivity
  • Basic Computer Skills
  • Basic Software Skills
  • Call Center Support
  • Typing Skills
  • Empathy
  • Follow-up
  • Customer support
  • Customer Relations
  • Customer Service
  • Adapting to Change

    • Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced

    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.
    Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.

Randstad USA logo

About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

View All Randstad USA Jobs