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Commission Inbound Call Center Jobs in Lebanon, PA

Citadel

Personal Banker II - Western Division

Lancaster, PA

$18.75 - $22.75/hr

In-Person, Outbound Calling Campaigns, Assisting with Inbound Call Center Calls, and Community Events. * Develop and maintain relationships with business partners and specialists in other departments ...

Citadel

Personal Banker II - Western Division

Lancaster, PA

$18.75 - $22.75/hr

In-Person, Outbound Calling Campaigns, Assisting with Inbound Call Center Calls, and Community Events. * Develop and maintain relationships with business partners and specialists in other departments ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Lebanon, PA

Commission Inbound Call Center information

See Lebanon, PA salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for commission inbound call center in Lebanon, PA is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $17.93 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Lebanon, PA? The most popular types of Inbound Call Center jobs in Lebanon, PA are:
What are popular job titles related to Commission Inbound Call Center jobs in Lebanon, PA? For Commission Inbound Call Center jobs in Lebanon, PA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Lebanon, PA look for? The top searched job categories for Commission Inbound Call Center jobs in Lebanon, PA are:
What cities near Lebanon, PA are hiring for Commission Inbound Call Center jobs? Cities near Lebanon, PA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Lebanon, PA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,427 per year, or $17 per hour.

Call Center Representative-Remote (PA ONLY) or In-House

Clark Resources

Harrisburg, PA

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 9 days ago

Job description

Clark Resources is currently searching for 5-Star Call Center Representatives for a new project. The call center representative may handle a high volume of inbound and/or outbound calls and should create a positive experience with the highest degree of courtesy and professionalism for each caller. They will listen to clients to understand the reason for their call, address all questions, and provide an accurate and efficient response. You will communicate with customers using web-based tools and phone. You will need to demonstrate proficiency in typing and grammar and the ability to document details of the communication in our various computer applications.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Characteristics of a Top Agent:

  • Strong communication Skills
  • Good listener
  • Enthusiastic
  • Personable on the phone
  • Empathetic
  • Reliable
  • Bilingual encouraged to apply

Job Types: Full-time, Contract

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift- between the hours of 7am- 8pm
  • In-office training may be required

Ability to commute/relocate:

  • Harrisburg, PA 17110: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Have you even been convicted of a felony / misdemeanor?

Education:

  • High school or equivalent (Required)

Experience:

  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: One location

Apply