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Part Time Inbound Call Center Jobs in Indianapolis, IN

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Indianapolis, IN ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Indianapolis, IN ...

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Part Time Inbound Call Center information

See Indianapolis, IN salary details

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$16

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How much do part time inbound call center jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for part time inbound call center in Indianapolis, IN is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.45 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Indianapolis, IN? The most popular types of Inbound Call Center jobs in Indianapolis, IN are:
Infographic showing various Part Time Inbound Call Center job openings in Indianapolis, IN as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,460 per year, or $16.6 per hour.

Subway Catering Call Center: Part-time Customer Service Representative

Subway

Columbus, IN • On-site

$14.50 - $18.50/hr

Part-time

Re-posted 16 days ago


Subway rating

4.4

Company rating: 4.4 out of 10

Based on 2,044 frontline employees who took The Breakroom Quiz

98th of 106 rated fast food restaurants


Job description

JOB TITLE: Customer Service Representative
REPORTS TO: Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's to provide information in response to inquiries about Subway products and services

Duties & Essential Job Functions
- Phone Sales: The Customer Service Representative will answer phones and respond to customer's requests. He/She will sell Subway products and place customer's orders with the appropriate Subway store. They will up-sell products and recommend the appropriate products based on fact finding.
- Payment Processing: The Customer Service Representative will be responsible for processing the customer's credit cards. They will input the date with Bank of America and provide proper reporting to IPC.
- Administration: CSRs will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints

Qualifications
The Customer Service Representative must possess professional verbal and written communication skills. He/She needs to be computer literate with the ability to learn new software applications quickly. He/She will have good communication skills and enjoy working on a team

Required
The Catering Coordinator must be working towards a High School Diploma or GED. They must have reliable transportation to our home office in Columbus, IN. They must present themselves in a professional appearance, must be honest in their dealings with any agent within Estep and Company Inc. DBA Subway Restaurants

Schedule
The schedule for this position will be based on the needs of the Catering Call Center

Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
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