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Part Time Inbound Call Center Jobs in Indianapolis, IN

Part Time Receptionist

Indianapolis, IN · On-site

$14.25 - $19/hr

Job Address: 7301 East 16th Street Indianapolis, IN 46219 Wildwood Healthcare Center, a member of ... Answer telephone, determine nature of call, and direct caller to appropriate individual or ...

New

Call Center: 1 year (Preferred, not required) * Education: High School Diploma or equivalent ... Jabra or Logitech ) What We Offer: * 100% Remote , work-from-home position * Part-time hours with ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Indianapolis, IN ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the Indianapolis, IN ...

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Part Time Inbound Call Center information

See Indianapolis, IN salary details

$12

$16

$22

How much do part time inbound call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for part time inbound call center in Indianapolis, IN is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.45 per hour, depending on experience, location, and employer.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in Indianapolis, IN?

The most popular types of Inbound Call Center jobs in Indianapolis, IN are:

Infographic showing various Part Time Inbound Call Center job openings in Indianapolis, IN as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,460 per year, or $16.6 per hour.

Mortgage Call Center Associate (Part-time evenings)

Royal United Mortgage LLC

Indianapolis, IN • On-site

$22.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Type
Part-time
Description
Royal United Mortgage is a proudly employee-owned mortgage lender that since 2008 has helped thousands of families nationwide make smarter, more confident financial decisions. We're hiring motivated professionals to join our team as a Call Center Associate. Based in Northeast Indianapolis, we have been recognized as:
• An Indy Star Top Workplace for 18 years in a row
• Healthiest Employer of Indiana
• One of Glassdoor's Best Places to Work
• The Top Lender in the Lending Tree network with 4.9/5 stars and a 98% customer satisfaction rating!
About the Role
As a Client Engagement Specialist, you'll reach out to potential clients who've submitted inquiries online, conduct a short qualification screening and needs assessment, then transfer the client to a Licensed Advisor. Royal United provides training and support for the entire process to give you the knowledge, tools, and confidence to succeed in this role. We are searching for individuals with strong communication skills and an interest in developing their career in sales.
What You'll Do
• Conduct outbound sales calls to potential clients (warm leads provided)
• Achieve daily, weekly, and monthly sales goals with support from leadership
What We Offer
Comprehensive paid training in mortgage lending, sales, and financial advising, with immediate bonus opportunities
• Career advancement based on sales performance, not tenure, and a clearly defined path where all promotions come from within
• A supportive, fast-paced, and fun team environment
Why Join Royal United Mortgage?
• Employee-owned, values-driven company recognized for our in-depth training and competitive culture
• Opportunities to grow in a stable, high-demand industry; we believe in only promoting from within
• A chance to make a positive difference in people's lives
Job Type: Part-time, 16 hours per week, evening shifts Mon-Thurs 5-9.
Location: Onsite. 10194 Crosspoint Blvd, Suite 110, Indianapolis, IN 46256
Pay: $22.50 per hour + potential bonuses
Requirements
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Education & Experience :
• High School Diploma or Higher level of completed education
• Customer service or prior phone sales experienced preferred
Key Competencies :
• Must be able to dial the phone 100 times/hour
• Ability to multi-task while prioritizing and working independently in a fast-paced environment
• Strong relationship building skills
• Excellent follow-up and organizational skills
• Exceptional verbal and written communication skills
• High degree of attention to detail
• Ability to timely execute assigned tasks
• Superior internal and external customer service and problem-solving skills
Salary Description
$22.50/hour