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Part Time Inbound Call Center Jobs (NOW HIRING)

Alta Resources

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide ... What You'll Do: * Work with inbound and/or outbound phone calls, email, social media and other ...

Sew Eyes Inc

Call Center Representative

Bronx, NY

$16.25/hr

Competitive Compensation Job Summary We are seeking a friendly and professional Call Center ... In this role, you will take inbound and outbound calls, communicate with customers to identify ...

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

... and part time positions available! CALL CENTER PRIMARY RESPONSIBILITIES: Each Call Center Team ... Member provides direct customer service through oral and written communication via phone call and ...

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How much do part time inbound call center jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for part time inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
More about Part Time Inbound Call Center jobs
What cities are hiring for Part Time Inbound Call Center jobs? Cities with the most Part Time Inbound Call Center job openings:
What are the most commonly searched types of Inbound Call Center jobs? The most popular types of Inbound Call Center jobs are:
What states have the most Part Time Inbound Call Center jobs? States with the most job openings for Part Time Inbound Call Center jobs include:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in the United States as of June 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.
Contact Center Representative

Contact Center Representative

Travis Credit Union

Vacaville, CA

$23.49 - $29.01/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Varying Shifts: Monday-Friday between the hours of 8:00am-6:15pm, Saturdays are required 8:45am-4:15pm Day off TBD -39 hours/ week
100% Onsite at TCU Headquarters in Vacaville, Ca. No Remote or Hybrid available.
Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo.For hybrid and remote roles, candidates are still required to reside within a commutable distance of our corporate headquarters in Vacaville, California.
We are unable to sponsor or assume sponsorship of employment visas for this position. Candidates must have current authorization to work in the U.S. (no sponsorship available).

Summary: The Travis Credit Union (TCU) Contact Center is responsible for professionally managing member service inquiries via inbound calls, emails and live-chats in a high volume customer service environment. TCU Contact Center representatives' actively understand the value of a great customer experience while expanding existing member relationships by identifying opportunities for additional credit union products and services.
Profile:
  • Provides world-class customer support through all member support channels with a focus on first-contact-resolution and problem solving for account inquiries.
  • Identify opportunities to deepen the member relationship by promoting and educating members around new products and services based on the member contact reason.
  • Based on experience, manages product/service inquiries of a more complex nature, i.e. Certificates, Individual Retirement Accounts, etc.
  • Follows up on member inquiries that are not immediately
  • Follows proper Contact Center policies and procedures when handling different topics. Suggests improvements and changes to processes and policies to improve productivity and members' experience.
  • Uses proven decision-making skills when handling exceptions to policies or procedures within assigned authority.
  • Properly identifies, researches and resolves issues using multiple software applications.
  • Participates in ongoing training programs and maintains up-to-date information and working knowledge of all Credit Union products, services and promotions.
  • Coach, mentor, or train less senior representatives, as needed.
Required Skills:
  • Passionate about helping people, and able to learn quickly and acquire the knowledge to assist members accurately.
  • Must be detail-oriented with above average active listening skills.
  • Proficient in MS Office products (Word, Excel, Outlook).
  • Strong interpersonal and professional written and verbal communication skills to handle inquiries and issues with tact and diplomacy.
  • Ability to interact with diverse groups of people and be a team player.
  • Ability to work in a fast-paced, team-oriented environment. Efficiently organize work priorities and accurately complete multiple tasks within strict timeframes with minimal supervision.
  • Ability to navigate multiple interdependent systems and tools.
  • Highly skilled at researching and effectively resolving issues in a timely manner.
Required Experience:
  • Reports directly to assigned Supervisor/Manager, Contact Center.
  • This position has no supervisory responsibilities.
  • HS Diploma or equivalent.
  • Bilingual in Spanish/English preferred, but not required.
  • Levels:
    • Associate Contact Center Representative: Minimum 1 year credit union/banking customer service experience and/or inbound call center experience.
    • Contact Center Representative:Minimum 2 years credit union/banking customer service experience and/or inbound call center experience.
    • Sr. Contact Center Representative:Minimum 3 years credit union/banking customer service experience and/or inbound call center experience.
Compensation:Startingsalary is commensurate with experience. In addition to our competitive benefits, this opportunity with Travis Credit Union has a range of:
  • Associate Contact Center Representative- Grade 7: $19.98/hour - $24.69hour
  • Contact Center Representative- Grade 8: $21.57/hour - $26.65/hour
  • Sr. Contact Center Representative- Grade 9: $23.49/hour - $29.01/hour
Our compensation philosophy considers various factors, including the scope and responsibilities of the position, as well as a candidate's experience, education/training, and key skills.
Benefits:
At Travis Credit Union, we prioritize the wellbeing of our employees and their families by providing a comprehensive Total Rewards program that supports their health, welfare, and financial security. In turn, this enables our employees to focus on delivering exceptional service to our members and meeting the goals of the credit union.
Eligible employees enjoy a robust benefits package, which includes:
  • Competitive medical, dental, and vision insurance
  • Mental health and wellness programs
  • Employee performance incentive plan
  • Merit-based salary increases
  • 401(k) program with immediately vested employer match
  • Generous holiday and vacation policies
  • Exclusive TCU perks such as employee loan and credit card discounts

Travis Credit Union is an Affirmative Action Employer.
EOE / Individuals with Disabilities / Veteran Status
Employment Type: Regular Part Time

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