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Part Time Customer Service Jobs in Rochester, NY

Family Dollar

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2199 E Henrietta Rd,Rochester,New York 14623-4505 24837 Family Dollar From: 16 To: 16.5

Dollartree

Customer Service Associate I

Webster, NY

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 950 Ridge Road,Webster,New York 14580-2568 00289 Dollar Tree From: 16 To: 16.5

Family Dollar

Customer Service Associate I

Batavia, NY · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 577 E Main St,Batavia,New York 14020-2741 22805 Family Dollar From: 16 To: 16.5

Dollartree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 569 Lyell Ave,Rochester,New York 14606-1841 25377 Family Dollar From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 131 Pattonwood Drive,Rochester,New York 14617-1409 06620 Dollar Tree From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 821 Culver Road,Rochester,New York 14609-7140 07472 Dollar Tree From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 215 Lyell Avenue,Rochester,New York 14608-1347 31614 Family Dollar From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 2199 E Henrietta Rd,Rochester,New York 14623-4505 24837 Family Dollar From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 668 Ridge Rd W,Rochester,New York 14615-2833 26115 Family Dollar From: 16 To: 16.5

Family Dollar

Customer Service Associate I

Le Roy, NY · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 127 W Main St,Le Roy,New York 14482 33299 Family Dollar From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Webster, NY · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1851 Empire Boulevard,Webster,New York 14580-2109 07348 Dollar Tree From: 16 To: 16.5

Family Dollar

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1109 Hudson Ave,Rochester,New York 14621 32408 Family Dollar Min: 15.5 Max: 16

Dollartree

Customer Service Associate I

Brockport, NY · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 6515 Brockprt Spencerprt,Brockport,New York 14420-2666 02011 Dollar Tree From: 16 To: 16 ...

Family Dollar

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1060 Ridge Rd E,Rochester,New York 14621-1902 23773 Family Dollar From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 338 Waring Rd,Rochester,New York 14609-2525 24744 Family Dollar From: 16 To: 16.5

Dollartree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1380 Norton St,Rochester,New York 14621-3936 25054 Family Dollar From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Batavia, NY · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 419 West Main St.,Batavia,New York 14020-1284 01303 Dollar Tree From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 773 Genesee St,Rochester,New York 14611-3836 26888 Family Dollar From: 16 To: 16.5

Family Dollar

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 773 Genesee St,Rochester,New York 14611-3836 26888 Family Dollar From: 16 To: 16.5

Dollar Tree

Customer Service Associate I

Rochester, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 550 Stone Road,Rochester,New York 14616-4527 28538 Family Dollar From: 16 To: 16.5

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Part Time Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Customer Service Representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are part time customer service jobs?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in Rochester, NY? The most popular types of Customer Service jobs in Rochester, NY are:
What are popular job titles related to Part Time Customer Service jobs in Rochester, NY? For Part Time Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service jobs in Rochester, NY look for? The top searched job categories for Part Time Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Customer Service jobs? Cities near Rochester, NY with the most Part Time Customer Service job openings:
Part Time Customer Service jobs near you
Infographic showing various Part Time Customer Service job openings in Rochester, NY as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,576 per year, or $18.5 per hour.
Customer Service Associate I

Customer Service Associate I

Family Dollar

Rochester, NY • On-site

$14.25 - $19.75/hr

Part-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Family Dollar rating

4.2

Company rating: 4.2 out of 10

Based on 1,086 frontline employees who took The Breakroom Quiz

683rd of 711 rated retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak e all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities .

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

2199 E Henrietta Rd,Rochester,New York 14623-4505

24837

Family Dollar

From:

16

To:

16.5

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