ZipRecruiter

Log In

2

Entry Level Customer Service Jobs in Rochester, NY

Adecco

Customer Service Representative

Geneseo, NY · On-site

$17.20 - $22/hr

Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income! Shift: M-F Days with a flexible schedule Position Type: Direct Hire (Benefits start ...

Adecco

Customer Service Representative

Geneseo, NY

$17.20 - $22/hr

Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income! Shift: M-F Days with a flexible schedule Position Type: Direct Hire (Benefits start ...

Valvoline

Entry-level Lube Tech/Technician

Canandaigua, NY · On-site

$17.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Valvoline

Customer Service Advisor

Canandaigua, NY

$17.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Delta Sonic

Customer Advisor 1

Rochester, NY

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Delta Sonic

Customer Advisor 1

Rochester, NY

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Irondequoit Location

Customer Advisor 1

Rochester, NY

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Delta Sonic

Customer Advisor 1

Rochester, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

next page

Showing results 1-20

People also search for

All JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Rochester, NY

Entry Level Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.
More about Entry Level Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Rochester, NY? The most popular types of Customer Service jobs in Rochester, NY are:
What are popular job titles related to Entry Level Customer Service jobs in Rochester, NY? For Entry Level Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Rochester, NY look for? The top searched job categories for Entry Level Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Customer Service jobs? Cities near Rochester, NY with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Rochester, NY as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 29% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.
Customer Service Representative

Customer Service Representative

Adecco

Geneseo, NY • On-site

$17.20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Onsite Customer Service Representative
Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!
Shift:
M-F Days with a flexible schedule
Position Type: Direct Hire (Benefits start Day 1)
Pay: $17.30- 21.43 ($22.68/hr. after training)
Location: Geneseo, NY
Responsibilities
Process inbound and outbound calls and assist customers with questions, and issues
Discuss payment options and negotiate arrangements
Handle emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Document all customer interactions clearly and accurately in the system
Follow call scripts and document interactions
Represent the company with professionalism and positivity—every time
Experience
Diploma or GED required
Excellent communicator who thrives on persuasion and problem-solving.
Comfortable juggling multiple systems while keeping customers engaged.
Hungry to learn, hit targets, and grow your career.
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Ability to report to work, in-office, in Geneseo, NY
Benefits:
11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance
Click APPLY NOW to receive a phone call!


Pay Details: $17.20 to $22.00 per hour
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.