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Entry Level Customer Service Jobs in Rochester, NY

TES Staffing

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Customer Service Dispatcher (Entry-Level)

Henrietta, NY · On-site

$18 - $20/hr

Customer Service Dispatcher Join a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real ...

Delta Sonic

Customer Advisor 1

Rochester, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Delta Sonic

Customer Advisor 1

Rochester, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Irondequoit Location

Customer Advisor 1

Rochester, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Delta Sonic

Customer Advisor 1

Irondequoit, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Delta Sonic

Customer Advisor 1

Victor, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Irondequoit Location

Customer Advisor 1

Irondequoit, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Delta Sonic

Customer Advisor 1

Rochester, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Delta Sonic

Customer Advisor 1

Rochester, NY · On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

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Entry Level Customer Service information

See Rochester, NY salary details

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How much do entry level customer service jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level customer service in Rochester, NY is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Rochester, NY? The most popular types of Customer Service jobs in Rochester, NY are:
What are popular job titles related to Entry Level Customer Service jobs in Rochester, NY? For Entry Level Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Rochester, NY look for? The top searched job categories for Entry Level Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Customer Service jobs? Cities near Rochester, NY with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,573 per year, or $18.5 per hour.
Customer Service Dispatcher (Entry-Level)

Customer Service Dispatcher (Entry-Level)

TES Staffing

Henrietta, NY • On-site

$18 - $20/hr

Full-time

Posted 8 days ago

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Job description

Job Opportunity: Customer Service Dispatcher

Join a global organization with a strong local presence in Rochester! For decades, providing office solutions that go beyond print equipment, offering innovative, real-world print management strategies to reduce costs, secure documents, and minimize environmental impact. We're looking for driven individuals ready to contribute their best.

Details:

  • Schedule: Monday-Friday, 8 AM-5 PM
  • Pay: $17-18/ hour
  • Full benefits upon permanent hire
  • Great opportunity to start a career in office work

Role Summary:
As a Service Dispatcher, you'll play a key role in ensuring smooth operations by coordinating service technicians, resolving customer inquiries, and maintaining accurate records. You'll prioritize calls, handle escalations, and provide excellent customer support.

Key Responsibilities:

  • Dispatch service technicians promptly, minimizing response times and ensuring efficiency.
  • Document dispatch activities accurately using automated systems.
  • Resolve customer service issues and escalate complex inquiries when needed.
  • Maintain and update customer records; assist with billing and account inquiries.
  • Expedite parts orders, process supply requests, and support contract administration.
  • Handle customer calls with professionalism and provide timely resolutions.
  • Perform additional responsibilities as assigned.

Qualifications:

  • Experience: 3+ years in dispatch or customer service troubleshooting roles.
  • Education: High School Diploma or equivalent.
  • Skills:
    • Proficient in Microsoft Suite (Excel, Word).
    • Excellent communication and customer service skills.
    • Ability to work in a fast-paced, dynamic environment.
    • Self-motivated and detail-oriented.

Take the first step toward building your career in a supportive and dynamic work environment. Apply today!

Company Description

TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!