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Entry Level Customer Service Jobs in Rochester, NY

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

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Entry Level Customer Service information

See Rochester, NY salary details

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How much do entry level customer service jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for entry level customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What jobs pay 4000 a week without a degree?

Entry level customer service roles typically do not pay $4,000 a week; such high earnings usually require advanced experience, specialized skills, or management positions. Jobs that can reach this level without a degree are rare and often involve sales, real estate, or commission-based roles where income depends on performance. Building skills in sales, negotiation, or technical support can increase earning potential in customer service-related fields.

Can I work in a call center without experience?

Entry level customer service positions in call centers typically do not require prior experience, as employers often provide training on company systems and customer interaction skills. Basic communication skills, a positive attitude, and the ability to learn quickly are usually sufficient to start in this role.

What job makes $10,000 a month without a degree?

Entry level customer service roles typically do not pay $10,000 a month without significant experience or advancement. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain technical roles, but they usually do not start at such high salaries without a degree or extensive training.

How to make 2000 a week working from home?

Entry level customer service roles typically pay hourly wages that may not reach $2,000 weekly without additional hours or bonuses. To earn higher income, workers can increase their hours, seek roles with higher pay rates, or develop skills like sales or technical support that offer commission or performance-based incentives. Building experience and efficiency can also lead to higher earnings over time.
What are the most commonly searched types of Customer Service jobs in Rochester, NY? The most popular types of Customer Service jobs in Rochester, NY are:
What are popular job titles related to Entry Level Customer Service jobs in Rochester, NY? For Entry Level Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Entry Level Customer Service jobs? Cities near Rochester, NY with the most Entry Level Customer Service job openings:
Customer Service Advisor

Customer Service Advisor

Valvoline

Victor, NY • On-site

$17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Valvoline rating

6.3

Company rating: 6.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

460th of 519 rated manufacturers


Job description

ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
  • Change oil
  • Check and refill fluids
  • Rotate tires
  • Test and replace batteries
  • Inspect and replace lights and wipers
  • Perform an 18-point safety check
  • And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
  • Compensation: $17.50 per hour weekly pay.
  • Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
  • Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
  • Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
  • Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
  • Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
  • Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
  • Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
  • An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking
We expect you can:
  • Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
  • Crouch, bend, twist, and work with your hands above your head
  • Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What Valvoline employees say

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

Year founded

1866