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No Experience Customer Service Jobs in Rochester, NY

Mr. Key's Locksmith

Be Seen First

Customer Service

Rochester, NY · On-site

$20 - $25/hr

  • PTO

The Customer Service role is vital in ensuring exceptional support to customers through effective ... Conflict resolution experience * Excellent time management * Ability to multitask efficiently

Polarson80

Customer Service

Rochester, NY · On-site

$15.75 - $21.50/hr

We are hiring a customer service representative to manage customer queries and complaints. You will ... Experience working with customer support.

Caresoft Inc.

Customer Service

Rochester, NY · On-site

$20 - $21/hr

... products, services, orders, and account status. * Troubleshoot customer issues and work with ... High School Diploma required, BS/BA Degree in Business, or related field (or equivalent experience ...

Valvoline

Customer Service Advisor

Rochester, NY · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... No matter your experience, our training program will prepare you to communicate successfully with ...

VIOC

Customer Service Advisor

Rochester, NY · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... No matter your experience, our training program will prepare you to communicate successfully with ...

Valvoline

Customer Service Advisor

Brighton, NY · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... No matter your experience, our training program will prepare you to communicate successfully with ...

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No Experience Customer Service information

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How much do no experience customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for no experience customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a no experience customer service job?

A No Experience Customer Service job is an entry-level role where you assist customers with their inquiries, complaints, or requests, often over the phone, via email, or in person. These positions typically require strong communication and problem-solving skills rather than prior customer service experience. Many companies provide on-the-job training to help new employees learn how to handle customer interactions effectively. It's a great starting point for anyone looking to develop professional skills and gain work experience.

What are the key skills and qualifications needed to thrive in the no experience customer service position, and why are they important?

To thrive as a No Experience Customer Service representative, strong communication abilities, willingness to learn, and a positive attitude are essential, with no formal education or prior experience typically required. Basic familiarity with computers, standard office software, or customer relationship management (CRM) systems is often beneficial but usually taught on the job. Soft skills like patience, active listening, and adaptability help candidates excel when addressing customer needs and working within a team. These qualities are crucial for building rapport with customers and consistently providing high-quality service in a fast-paced environment.

What types of training and support are provided to new hires in no experience customer service roles?

Most employers provide comprehensive training for no experience customer service positions, ensuring you learn the necessary communication techniques, product knowledge, and system navigation skills. Training may take place in a classroom, online, or through mentorship with experienced team members. You’ll often receive ongoing support, regular feedback, and opportunities to ask questions as you progress. This structure helps build your confidence and sets you up for success, even if you’re starting with no prior customer service background.

What are the most commonly searched types of Customer Service jobs in Rochester, NY?

The most popular types of Customer Service jobs in Rochester, NY are:

What are popular job titles related to No Experience Customer Service jobs in Rochester, NY?

For No Experience Customer Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching No Experience Customer Service jobs in Rochester, NY look for?

The top searched job categories for No Experience Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for No Experience Customer Service jobs?

Cities near Rochester, NY with the most No Experience Customer Service job openings:

No Experience Customer Service jobs near you
Infographic showing various No Experience Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Bump Health

Rochester, NY • On-site

$15.75 - $21.50/hr

Other

Medical

Re-posted 5 days ago

Job description

Locally established Rochester, NY Durable Medical Equipment company offers quality service, quality equipment and great follow up care to its customers. We provide competitive wages and benefits in a supportive and friendly atmosphere.

If you have experience in the following areas, you should Apply Today!

  • Insurance verification
  • Prior Authorization
  • Billing experience - Medicare, Medicaid, or Managed Care
  • Medical Office
  • Healthcare background
  • CPAP and Oxygen experience

Customer Service Representative Duties:

  • Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.
  • Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.
  • Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.
  • Complete intake, insurance verification and determine charges and coverage for service/product requested.
  • Collect co-pays and input payment data.
  • Collect compliant medical documentation for insurance invoices.
  • Maintain work operations by following company policies and procedures.

Requirements

Position Qualifications:

  • High School diploma or equivalent (Required)
  • Excellent phone and customer service skills (Required)
  • Strong Communication skills (Required)
  • Two years of HME/DME experience and knowledge of medical terminology. (Preferred)
  • Previous data entry experience (Preferred)

Benefits

  • Health Insurance
  • Employee Recognition Program
  • Family Friendly Atmosphere

Apply