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Seasonal Customer Service Jobs in Rochester, NY (NOW HIRING)

Hertz

Seasonal Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Seasonal Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent ...

Walmart

Seasonal Team Associate

Geneseo, NY · On-site

$16.50 - $29.50/hr

When major holidays hit, seasonal associates are prepared! Requires product knowledge, problem solving and merchandise skills. Benefits & perks At Walmart, we offer competitive pay as well as ...

Walmart

Seasonal Team Associate

Rochester, NY · On-site

$16.50 - $29.50/hr

When major holidays hit, seasonal associates are prepared! Requires product knowledge, problem solving and merchandise skills. Benefits & perks At Walmart, we offer competitive pay as well as ...

Walmart

Seasonal Team Associate

Greece, NY · On-site

$16.50 - $29.50/hr

When major holidays hit, seasonal associates are prepared! Requires product knowledge, problem solving and merchandise skills. Benefits & perks At Walmart, we offer competitive pay as well as ...

Walmart

Seasonal Team Associate

Macedon, NY · On-site

$16.50 - $29.50/hr

When major holidays hit, seasonal associates are prepared! Requires product knowledge, problem solving and merchandise skills. Benefits & perks At Walmart, we offer competitive pay as well as ...

Walgreens

Customer Service Associate

North Chili, NY · On-site

$13.75 - $19/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$15 - $20.75/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Pittsford, NY · On-site

$13.75 - $19/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$15 - $20.75/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$14.25 - $19.75/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$13.75 - $18.75/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Brockport, NY · On-site

$13.50 - $18.50/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Spencerport, NY

$13.50 - $18.75/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Canandaigua, NY · On-site

$13.75 - $19/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Ontario, NY

$14 - $19.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Webster, NY · On-site

$13.25 - $18.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Webster, NY · On-site

$13.25 - $18.25/hr

Constructs and maintains displays, including promotional, seasonal, super structures, and sale ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsCustomer Service JobsSeasonal Customer Service JobsSeasonal Customer Service Jobs in Rochester, NY

Seasonal Customer Service information

See Rochester, NY salary details

$8

$15

$21

How much do seasonal customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for seasonal customer service in Rochester, NY is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.07 per hour, depending on experience, location, and employer.

What is a seasonal customer service job?

Seasonal customer service jobs are temporary positions that are typically available during busy periods for businesses, such as holidays or peak seasons. These roles involve assisting customers with inquiries, processing orders, handling returns, and ensuring a positive experience during high-traffic times. Employers hire seasonal customer service representatives to manage the increased volume of customer interactions and maintain service quality. These jobs can be in-person, such as in retail stores, or remote, like call centers or online support. They offer valuable work experience and can sometimes lead to permanent employment opportunities.

What are the key skills and qualifications needed to thrive as a seasonal customer service representative?

To excel as a Seasonal Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and phone/email platforms is typically required. Patience, adaptability, and a positive attitude help you stand out when handling high volumes of inquiries during peak periods. These skills ensure efficient, friendly, and effective support, which is crucial for customer satisfaction and business success during busy seasons.

What are some common challenges faced in a seasonal customer service role, and how can I prepare for them?

Seasonal customer service roles often experience high call or inquiry volumes, especially during peak holiday periods. This can mean fast-paced work, managing multiple tasks simultaneously, and handling a wide range of customer emotions. To prepare, focus on strengthening your communication, time management, and problem-solving skills. Additionally, familiarize yourself with the company’s products or services ahead of time to provide efficient and accurate assistance. Being adaptable and maintaining a positive attitude will help you thrive during busy periods.

What is the difference between Seasonal Customer Service vs Retail Customer Service?

AspectSeasonal Customer ServiceRetail Customer Service
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; ongoing product knowledge training
Work EnvironmentTemporary, high-volume retail settings during peak seasonsYear-round retail stores, customer-facing roles
Employer & IndustryRetail stores, shopping centers, seasonal eventsRetail stores, department stores, specialty shops
Search & Comparison IntentPeople seeking seasonal retail roles or temporary customer service jobsIndividuals looking for ongoing retail customer service positions

Seasonal Customer Service roles are temporary positions focused on peak shopping seasons, requiring similar skills and credentials as retail customer service but with a limited duration. Retail Customer Service jobs are ongoing roles within retail establishments, emphasizing consistent customer interaction and product knowledge. Both roles serve the retail industry but differ mainly in duration and employment stability.

What are the most commonly searched types of Customer Service jobs in Rochester, NY?

The most popular types of Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Seasonal Customer Service jobs?

Cities near Rochester, NY with the most Seasonal Customer Service job openings:

Seasonal Customer Service jobs near you

Seasonal Customer Service Associate

Hertz

Rochester, NY • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

141st of 177 rated vehicle equipment hire

Job description


The Seasonal Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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