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Seasonal Customer Service Jobs (NOW HIRING)

Signet Jewelers Ltd.

Seasonal Customer Service

Peoria, IL · On-site

$16 - $17/hr

SEASONAL Customer Service & Shipping Associate - Watch Repair We are seeking a Seasonal Associate to support our Watch Repair facility in Peoria, with a strong focus on phone-based customer support.

Marketing.com.

Seasonal Customer Service Associate

Peru, IN · On-site

$13.75 - $16/hr

JOB SUMMARY This position is temporary seasonal The Customer Service Associate acts as an associate level liaison between team members, customers, sales, and manufacturing departments. Responsible ...

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How much do seasonal customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for seasonal customer service in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced in a seasonal customer service role, and how can I prepare for them?

Seasonal customer service roles often experience high call or inquiry volumes, especially during peak holiday periods. This can mean fast-paced work, managing multiple tasks simultaneously, and handling a wide range of customer emotions. To prepare, focus on strengthening your communication, time management, and problem-solving skills. Additionally, familiarize yourself with the company’s products or services ahead of time to provide efficient and accurate assistance. Being adaptable and maintaining a positive attitude will help you thrive during busy periods.

What is the difference between Seasonal Customer Service vs Retail Customer Service?

AspectSeasonal Customer ServiceRetail Customer Service
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; ongoing product knowledge training
Work EnvironmentTemporary, high-volume retail settings during peak seasonsYear-round retail stores, customer-facing roles
Employer & IndustryRetail stores, shopping centers, seasonal eventsRetail stores, department stores, specialty shops
Search & Comparison IntentPeople seeking seasonal retail roles or temporary customer service jobsIndividuals looking for ongoing retail customer service positions

Seasonal Customer Service roles are temporary positions focused on peak shopping seasons, requiring similar skills and credentials as retail customer service but with a limited duration. Retail Customer Service jobs are ongoing roles within retail establishments, emphasizing consistent customer interaction and product knowledge. Both roles serve the retail industry but differ mainly in duration and employment stability.

What are the key skills and qualifications needed to thrive as a Seasonal Customer Service representative, and why are they important?

To excel as a Seasonal Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and phone/email platforms is typically required. Patience, adaptability, and a positive attitude help you stand out when handling high volumes of inquiries during peak periods. These skills ensure efficient, friendly, and effective support, which is crucial for customer satisfaction and business success during busy seasons.

What are seasonal customer service jobs?

Seasonal customer service jobs are temporary positions that are typically available during busy periods for businesses, such as holidays or peak seasons. These roles involve assisting customers with inquiries, processing orders, handling returns, and ensuring a positive experience during high-traffic times. Employers hire seasonal customer service representatives to manage the increased volume of customer interactions and maintain service quality. These jobs can be in-person, such as in retail stores, or remote, like call centers or online support. They offer valuable work experience and can sometimes lead to permanent employment opportunities.
More about Seasonal Customer Service jobs
What cities are hiring for Seasonal Customer Service jobs? Cities with the most Seasonal Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Seasonal Customer Service jobs? States with the most job openings for Seasonal Customer Service jobs include:
Seasonal Customer Service jobs near you
Infographic showing various Seasonal Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.
Seasonal Customer Service

Seasonal Customer Service

Signet Jewelers Ltd.

Peoria, IL

$16 - $17/hr

Full-time

Re-posted 17 days ago

Signet Jewelers rating

6.8

Company rating: 6.8 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

17th of 29 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

SEASONAL Customer Service & Shipping Associate - Watch Repair

We are seeking a Seasonal Associate to support our Watch Repair facility in Peoria, with a strong focus on phone-based customer support. This role serves as a key point of contact for customers while also assisting with shipping and data entry tasks.

Key Responsibilities:

  • Answer incoming calls and provide timely, professional support to customers regarding repair status, shipping, and general inquiries

  • Document customer interactions and update order details in internal systems

  • Coordinate with internal teams to resolve customer questions and issues

  • Support shipping functions, including preparing and tracking outgoing and incoming packages

  • Maintain accurate data entry and ensure order information is up to date

Qualifications:

  • Previous customer service experience (call center experience preferred)

  • Strong communication and problem-solving skills

  • Experience with data entry and basic shipping/logistics processes

  • Detail-oriented with the ability to multitask in a fast-paced environment

This is a seasonal role with the potential for extension based on business

needs.

The pay range for this this opportunity is $16.00 - 17.00 per hour. Final pay rate shall be determined and is based on experience and qualifications.

What Signet Jewelers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Signet Jewelers logo

About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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