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Executive Customer Service Jobs in Rochester, NY

Savers Value Village

Customer Service Associate

Webster, NY ยท On-site

$16 - $21.08/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job ... executives. We develop around 90% of our training internally, and partner with a variety of ...

EssilorLuxottica Group

Account Executive

Rochester, NY ยท On-site

The Account Executive will develop and maintain strong working relationships with customer service and lab personnel to ensure successful customer relations. This person will consistently achieve ...

Essilor

Account Executive

Rochester, NY

The Account Executive will develop and maintain strong working relationships with customer service and lab personnel to ensure successful customer relations. This person will consistently achieve ...

EssilorLuxottica

Account Executive

Rochester, NY ยท On-site

The Account Executive will develop and maintain strong working relationships with customer service and lab personnel to ensure successful customer relations. This person will consistently achieve ...

KJ Electric

Outside Sales Executive

Rochester, NY ยท On-site

$55K - $90K/yr

KJ Electric is looking for an experienced Outside Account Executive. Must have a background in OEM ... Conduct sales and service activities, develop strong customer relationships, identify product ...

Datrose

Executive Administrative Assistant

Rochester, NY ยท On-site

$26.20 - $41.90/hr

The Executive Administrative Assistant provides high-level, confidential, and comprehensive ... Ability to thrive in a fast-paced environment while providing exceptional customer service and ...

AP Executive Staffing

General Manager

Rochester, NY ยท On-site

AP Executive Staffing is partnering with a well-established industrial distribution organization to ... This highly visible leadership role is responsible for overseeing operations, customer service ...

Passero Associates

Executive Assistant

Rochester, NY ยท On-site

Overview Passero Associates is seeking a proactive, detail-oriented Executive Assistant to support ... Strong commitment to customer service and supporting both internal teams and external clients.

Palmer Food Service

Corporate Executive Chef

Rochester, NY ยท On-site

$80K - $100K/yr

The Corporate Executive Chef is specifically accountable for CAB culinary demonstrations, customer ... Regular travel to customer locations throughout Palmer's service territory; valid driver's license ...

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All JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Rochester, NY

Executive Customer Service information

See Rochester, NY salary details

$16

$30

$41

How much do executive customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for executive customer service in Rochester, NY is $30.24, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $38.41 per hour, depending on experience, location, and employer.

How does an Executive Customer Service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What job makes $10,000 a month without a degree?

An executive customer service role can potentially earn $10,000 or more per month, especially in senior or specialized positions within large companies or industries like technology or finance. Success often depends on experience, skills, and performance, with some roles offering high commissions or bonuses. Certifications in customer service management or related tools can enhance earning potential.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the key skills and qualifications needed to thrive as an Executive Customer Service professional, and why are they important?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

What does a customer service executive do?

A customer service executive is responsible for assisting customers by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

How can I make $2000 a week working from home?

An executive customer service role can potentially pay $2000 or more per week with high-level experience, strong communication skills, and the ability to handle complex client issues. Achieving this income may require working full-time, taking on multiple clients, or earning commissions and bonuses based on performance. Developing expertise in customer relationship management tools and maintaining excellent service quality are essential for higher earnings in this field.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Service, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What is Executive Customer Service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.
What are the most commonly searched types of Customer Service jobs in Rochester, NY? The most popular types of Customer Service jobs in Rochester, NY are:
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What job categories do people searching Executive Customer Service jobs in Rochester, NY look for? The top searched job categories for Executive Customer Service jobs in Rochester, NY are:
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