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Executive Customer Service Jobs (NOW HIRING)

At least 4 years of relevant customer service experience. * Proven track record as a successful ... Executive. * Experience prospecting, demoing and closing customer sales opportunities.

At least 4 years of relevant customer service experience. * Proven track record as a successful Account Executive. * Experience prospecting, demoing and closing customer sales opportunities.

... customer services activities. Requirements * Proven work experience as an Account Executive ... Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant ...

Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS ... Position Summary/Objective The Account Executive- Customer Base must understand complex business ...

Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS ... Position Summary/Objective The Account Executive- Customer Base must understand complex business ...

OR · On-site

$158K - $238K/yr

Partner cross-functionally with product, clinical, and service teams to deliver on client ... Proven ability to engage executive-level stakeholders in benefits and workforce strategy ...

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Executive Customer Service information

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How much do executive customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for executive customer service in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $38.94 per hour, depending on experience, location, and employer.

How does an Executive Customer Service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the key skills and qualifications needed to thrive as an Executive Customer Service professional, and why are they important?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What is Executive Customer Service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.
More about Executive Customer Service jobs
What cities are hiring for Executive Customer Service jobs? Cities with the most Executive Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Executive Customer Service jobs? States with the most job openings for Executive Customer Service jobs include:
Infographic showing various Executive Customer Service job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 28% Full Time, and 68% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,753 per year, or $30.7 per hour.
Customer Service/Support Executive

Customer Service/Support Executive

Syntricate Technologies

Middle Grove, NY

$17.25 - $23.50/hr

Other

Posted 25 days ago


Job description

Customer Service/Support Executive

Customer Service & Analyst Competencies: CEM - Customer Service Experience (Years): 2-4

Regarding: Ashutosh Pasbola Assistant Manager | Syntricate Technologies Inc.

Direct: (781)-552-4332

Email: ashutosh@syntricatetechnologies.com

Web: www.syntricatetechnologies.com

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