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Executive Customer Service Jobs (NOW HIRING)

Tebra

Account Executive, Customer Growth

OR · Remote

At least 4 years of relevant customer service experience. * Proven track record as a successful ... Executive. * Experience prospecting, demoing and closing customer sales opportunities.

Tebra

Account Executive, Customer Growth

$72K - $82K/yr

At least 4 years of relevant customer service experience. * Proven track record as a successful Account Executive. * Experience prospecting, demoing and closing customer sales opportunities.

StubHub

GCS Executive Customer Care Specialist 2

Atlanta, GA · Hybrid

$16.25 - $21.75/hr

As a Senior Executive Customer Care and Social Media Specialist, you will not only handle escalated ... Display comprehensive knowledge of products, services, and policies, providing expert-level support ...

Ava HR

Account Executive - Customer Success

Chandler, AZ · On-site

$50K - $65K/yr

... customer services activities. Requirements * Proven work experience as an Account Executive ... Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant ...

OneSource Virtual

Account Executive - Customer Base

OR · Remote

Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS ... Position Summary/Objective The Account Executive- Customer Base must understand complex business ...

OneSource Virtual

Account Executive - Customer Base

OR · Remote

Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS ... Position Summary/Objective The Account Executive- Customer Base must understand complex business ...

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Executive Customer Service information

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How much do executive customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for executive customer service in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $38.94 per hour, depending on experience, location, and employer.

How does an Executive Customer Service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the key skills and qualifications needed to thrive as an Executive Customer Service professional, and why are they important?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What is Executive Customer Service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.
More about Executive Customer Service jobs
What cities are hiring for Executive Customer Service jobs? Cities with the most Executive Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most Executive Customer Service jobs? States with the most job openings for Executive Customer Service jobs include:
What job categories do people searching Executive Customer Service jobs look for? The top searched job categories for Executive Customer Service jobs are:
Executive Customer Service jobs near you
Infographic showing various Executive Customer Service job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 28% Full Time, and 68% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,753 per year, or $30.7 per hour.

INSIDE SALES EXECUTIVE & CUSTOMER SERVICE

Dimerco Express USA Corp

Grapevine, TX • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

  1. Training and career support: structured programs to help you grow professionally.
  2. Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
  3. Effective communication: a flat structure that minimizes hierarchy and organizational layers.
  4. Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
  5. Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
  6. Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

Position Title: Inside Sales and Customer Service Executive

Qualifications:

  • Exceptional Customer Service skills (verbal and written)
  • Detail oriented, Self-motivated, Exceptional problem-solving skills
  • Communicate effectively with internal departments, other regional branches and offices, and all external contacts
  • Good organizational skills and ability to learn and retain information to build core industry related skills.
  • Must know how to use and organize Microsoft Word, Excel.
  • Fluent in English (written and spoken)

Responsibilities:

  • Customer Service Support and maintaining strong relationships to all clients including Multi-national customers and Key Accounts
  • Coordinate and support all rate quotations to clients, overseas offices, and/or Agents
  • Working with relevant team members for daily shipment status/reporting, introduce product/service features and benefits, qualifying prospects and supporting sales team.
  • Internal Promotion with Overseas offices and/or agents to increase business volume according to business plan
  • Support Sales for business development & Sales Leads including joint sales calls with Sales Team & assist Sales in ensuring all daily activities are carried out efficiently
  • Product Promotion with existing/potential customers and Dimerco Express Group network including Corporate Agents.
  • Internal promotion with overseas offices and agents to improve business volume according to business plan;

Featured benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Salary based on experience

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.

https://dimerco.com/