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Comcast Customer Service Representative Jobs in Rochester, NY

CSR

Rochester, NY · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...

CSR

Rochester, NY · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...

Customer Service Representative

Irondequoit, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Irondequoit, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Victor, NY

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Webster, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Victor, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Victor, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY

$16 - $17/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY

$11.41 - $12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Comcast Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do comcast customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for comcast customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Comcast Customer Service Representative?

A Comcast Customer Service Representative assists customers with billing inquiries, technical support, service upgrades, and account management. They handle phone calls, emails, or chats to resolve issues and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast products and services. Representatives may also promote Comcast’s offerings to enhance customer experience.

What does a Comcast Customer Service Representative do?

A typical day for a Comcast Customer Service Representative involves answering inbound calls, responding to customer inquiries, troubleshooting service issues, and processing account updates or payments. Representatives may work as part of a larger team in a call center environment, collaborating with technical support staff and supervisors to resolve complex issues. The job often requires multi-tasking between phone systems and online tools while providing information or assistance to customers. Regular training sessions and team meetings are also common to keep employees updated on new products, services, and procedures. This role offers the opportunity to develop customer service expertise and can lead to advancement within Comcast or related fields.

What are the key skills and qualifications needed to thrive as a Comcast Customer Service Representative?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, professionalism, and the ability to remain calm under pressure help candidates excel in handling customer concerns. These skills are essential for delivering excellent service, resolving issues effectively, and maintaining customer satisfaction in a fast-paced environment.

How to get hired as a Comcast Customer Service Representative?

To get hired as a Comcast Customer Service Representative, applicants should review the company's job postings on their careers website, ensure they meet the minimum qualifications such as good communication skills and problem-solving ability, and complete the online application process. Prior experience in customer service and familiarity with technical systems can improve chances, and candidates may need to pass assessments or background checks during the hiring process.

What are popular job titles related to Comcast Customer Service Representative jobs in Rochester, NY?

For Comcast Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Comcast Customer Service Representative jobs?

Cities near Rochester, NY with the most Comcast Customer Service Representative job openings:

Infographic showing various Comcast Customer Service Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative | Billing Support

Customer Operations

Rochester, NY • On-site

$15.75 - $21.50/hr

Other

Re-posted 15 days ago


Job description

Customer Service Representative

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Responsibilities

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient