ZipRecruiter

Log In

1

Comcast Customer Service Representative Jobs in Rochester, NY

Mr Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

previous page

Showing results 41-60

All JobsComcast Customer Service Representative JobsComcast Customer Service Representative Jobs in Rochester, NY

Comcast Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do comcast customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for comcast customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Comcast Customer Service Representative?

A Comcast Customer Service Representative assists customers with billing inquiries, technical support, service upgrades, and account management. They handle phone calls, emails, or chats to resolve issues and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast products and services. Representatives may also promote Comcast’s offerings to enhance customer experience.

What does a Comcast Customer Service Representative do?

A typical day for a Comcast Customer Service Representative involves answering inbound calls, responding to customer inquiries, troubleshooting service issues, and processing account updates or payments. Representatives may work as part of a larger team in a call center environment, collaborating with technical support staff and supervisors to resolve complex issues. The job often requires multi-tasking between phone systems and online tools while providing information or assistance to customers. Regular training sessions and team meetings are also common to keep employees updated on new products, services, and procedures. This role offers the opportunity to develop customer service expertise and can lead to advancement within Comcast or related fields.

What are the key skills and qualifications needed to thrive as a Comcast Customer Service Representative?

To thrive as a Comcast Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, professionalism, and the ability to remain calm under pressure help candidates excel in handling customer concerns. These skills are essential for delivering excellent service, resolving issues effectively, and maintaining customer satisfaction in a fast-paced environment.

How to get hired as a Comcast Customer Service Representative?

To get hired as a Comcast Customer Service Representative, applicants should review the company's job postings on their careers website, ensure they meet the minimum qualifications such as good communication skills and problem-solving ability, and complete the online application process. Prior experience in customer service and familiarity with technical systems can improve chances, and candidates may need to pass assessments or background checks during the hiring process.

What are popular job titles related to Comcast Customer Service Representative jobs in Rochester, NY?

For Comcast Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Comcast Customer Service Representative jobs in Rochester, NY look for?

The top searched job categories for Comcast Customer Service Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Comcast Customer Service Representative jobs?

Cities near Rochester, NY with the most Comcast Customer Service Representative job openings:

Comcast Customer Service Representative jobs near you
Infographic showing various Comcast Customer Service Representative job openings in Rochester, NY as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,594 per year, or $18.6 per hour.

Customer Service Representative

Canandaigua, NY • On-site

ADMAR SUPPLY CO INC
201 - 500 employees
Learn more about ADMAR SUPPLY CO INCexternal

$18 - $22/hr

Full-time

Re-posted 21 hours ago

Admar Supply rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

136th of 178 rated vehicle equipment hire

Job description

Description

Job Description -Customer Service Representative


Reports to: Rental Manager

Primary Purpose:  

To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service.


Essential Functions:   

  • Act as the front line customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in. 
  • Writes contracts , process reservations, and assigns equipment
  • Quotes rental rates during the phone conversation (one call resolution). 
  • Product expert and consultant to the customers 
  • Handles small equipment sales for walk-in customers. 
  • Ensure that your store looks amazing by organizing the show room, providing ideas to improve the customer experience in the store or on location 
  • Establish and maintain a professional relationship with all customers(External and Internal)
  • Accountable for managing the equipment rental guidelines and policies. 
  • The ability and internal desire to learn and pursue self-improvement 
  • Support and act as liaison to the outside sales force.  
  • The ability to work independently in a fast-paced environment. 
  • Performs other duties as assigned. 

Skills: 

  • Exceptional phone skills, customer service skills and common sense. 
  • The ability to calculate figures; such as discounts, interest, and percentages. 
  • Excel in a fast paced, highly urgent environment
  • Ability to think on your feet, and natural inclination to go the extra mile to help the customer
  • The ability to close the sale. 
  • Accumatica or other ERP system knowledge a plus 

Experience/Education: 

  • High School Diploma or equivalent. 
  • 2 - 5 years' experience as a rental coordinator or counter person preferably in the equipment rental industry. 
  • Highly competent computer and keyboarding skills (Microsoft Office)
  • The desire to learn new equipment and do on-line learning. 
  • Strong verbal communication skills. 
  • Prior experience of working with a variety of construction equipment a plus.
  • Verifiable references and a work history 

Physical Demands:

  • While performing the duties of this job the employee is regularly required to sit, stand and walk. Employee must be able to lift and carry up to 50 lbs.  
  • The work environment is that of a typical warehouse office. Some exposure to cold, heat, noise, fumes and dust.  


What Admar Supply employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply