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Netflix Customer Service Representative Jobs in Rochester, NY

CSR

Rochester, NY · On-site

$16 - $17.50/hr

Customer Service Representative FLSA Status: EEOC Classification: Employment Type: Full Time Hourly Non-Exempt Administrative Support Worker Reports to: Lead CSR and/or Location: Practice Manager ...

CSR

Rochester, NY · On-site

$16 - $17.50/hr

Customer Service Representative The Customer Service Representative (CSR) is an ambassador of the hospital serving as the first point of contact for our clients and their pets. The CSR answers ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Rochester, NY · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Netflix Customer Service Representative information

See Rochester, NY salary details

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How much do netflix customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for netflix customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Netflix Customer Service Representative?

A Netflix Customer Service Representative assists customers with account-related inquiries, billing issues, and troubleshooting streaming problems. They provide support via phone, chat, or email to ensure a seamless user experience. Strong communication and problem-solving skills are essential, as representatives help resolve technical issues and answer customer questions. The role requires familiarity with Netflix’s services and the ability to work efficiently in a fast-paced environment.

What does a Netflix Customer Service Representative do?

A typical day for a Netflix Customer Service Representative involves responding to customer inquiries via phone, chat, or email, troubleshooting streaming or account issues, and assisting with billing or subscription questions. You’ll often work within a supportive team environment, collaborating with supervisors or technical specialists when complex problems arise. The pace can vary, with certain hours experiencing a higher volume of customer requests. Representatives are encouraged to deliver friendly, solution-focused service, fostering positive interactions that reflect the Netflix brand. This role offers an engaging environment and opportunities to develop skills valuable for advancement within customer support or other areas of the company.

What are the key skills and qualifications needed to thrive as a Netflix Customer Service Representative?

To thrive as a Netflix Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often demonstrated through previous customer service experience. Familiarity with CRM systems, help desk software, and proficiency in navigating streaming platforms are commonly required. Patience, active listening, and a positive attitude are important soft skills that help provide excellent customer experiences. These skills and qualities enable representatives to efficiently resolve issues, ensure subscriber satisfaction, and uphold the company's reputation.

Does Netflix have customer service jobs?

Netflix offers customer service jobs, including roles such as Customer Service Representative, which involve assisting subscribers with account issues, technical support, and inquiries. These positions often require strong communication skills, familiarity with digital platforms, and may be remote or in-office depending on the role and location.

What are the most commonly searched types of Netflix Customer Service Representative jobs in Rochester, NY?

The most popular types of Netflix Customer Service Representative jobs in Rochester, NY are:

What are popular job titles related to Netflix Customer Service Representative jobs in Rochester, NY?

For Netflix Customer Service Representative jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Netflix Customer Service Representative jobs in Rochester, NY look for?

The top searched job categories for Netflix Customer Service Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Netflix Customer Service Representative jobs?

Cities near Rochester, NY with the most Netflix Customer Service Representative job openings:

Infographic showing various Netflix Customer Service Representative job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative | Billing Support

Rochester, NY • On-site

$15.75 - $21.50/hr

Other

Re-posted 21 days ago


Job description

Customer Service Representative

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.

Responsibilities

At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today's evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient