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Parking Operations Jobs (NOW HIRING)

Highwoods

Parking Operations Manager

Atlanta, GA · On-site

Parking Operations * Direct and oversee the daily operations of all parking facilities, including garages and surface lots. * Ensure safe, efficient traffic flow and enforcement of parking ...

Williammary

Parking Operations Coordinator

Flint, MI · On-site

Parking Operations Coordinator Department: CC00420 WM001 | WMUO | Parking Services Job Family: Staff - Administrative & Office Support Worker Sub-Type: Regular (benefited) Job Requisition Primary ...

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How much do parking operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for parking operations in the United States is $77,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $102,500.00 per year, depending on experience, location, and employer.

What is parking operations?

Parking Operations refers to the management and oversight of parking facilities, services, and systems. This includes tasks such as monitoring parking lots and garages, enforcing parking rules, processing payments, and ensuring the safety and security of vehicles. Professionals in this field may also handle customer service, maintain equipment, and optimize parking space usage. Effective parking operations are essential for smooth traffic flow and a positive customer experience in places like airports, hospitals, universities, and commercial areas.

What are the key skills and qualifications needed to thrive in parking operations, and why are they important?

To thrive in Parking Operations, you need organizational skills, attention to detail, and a basic understanding of parking regulations, often supported by a high school diploma or equivalent. Familiarity with parking management systems, payment processing technology, and sometimes traffic control certifications are typically required. Excellent customer service, problem-solving, and effective communication are important soft skills for interacting with the public and handling issues. These skills ensure efficient operations, customer satisfaction, and compliance with regulations in busy parking environments.

What are some common challenges faced in parking operations and how are they typically addressed?

Professionals in Parking Operations often encounter challenges such as managing high vehicle volumes during peak hours, ensuring efficient payment processing, and addressing customer concerns promptly. Effective communication, utilization of parking management software, and strong teamwork are essential for overcoming these obstacles. Many organizations provide ongoing training and encourage collaboration with security and maintenance teams to maintain smooth operations and enhance the customer experience.

What is the difference between Parking Operations vs Parking Attendant?

AspectParking OperationsParking Attendant
Required CredentialsMay require a valid driver’s license, basic customer service skillsHigh school diploma or equivalent, customer service skills
Work EnvironmentOff-street and on-street parking facilities, often involves coordination and managementParking lots, garages, on-site customer service
Employer & Industry UsageUsed by parking management companies, municipalities, large facilitiesUsed by parking lot operators, event venues, retail centers

Parking Operations involves managing parking facilities, overseeing staff, and ensuring efficient parking services. Parking Attendants primarily handle on-site customer service, ticketing, and parking enforcement. While both roles require customer service skills and some certifications, Parking Operations is more management-focused, whereas Parking Attendants are more service-oriented at the ground level.

What do I need to become a parking operations professional?

To become a parking operations professional, relevant experience in parking management, customer service, or operations is important. A high school diploma or equivalent is typically required, and some roles may prefer or require certifications such as parking enforcement or safety training. Strong organizational, communication, and problem-solving skills are essential for success in this field.

What does a parking operations manager do?

A parking operations manager oversees the daily functions of parking facilities, including managing staff, ensuring safety and compliance, and optimizing parking lot efficiency. They often coordinate with security, maintenance, and customer service teams, and may use management software to monitor operations and report on performance.
More about Parking Operations jobs

What cities are hiring for Parking Operations jobs?

Cities with the most Parking Operations job openings:

What are the most commonly searched types of Parking Operations jobs?

The most popular types of Parking Operations jobs are:

What states have the most Parking Operations jobs?

States with the most job openings for Parking Operations jobs include:

What job categories do people searching Parking Operations jobs look for?

The top searched job categories for Parking Operations jobs are:

Parking Operations jobs near you
Infographic showing various Parking Operations job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 24% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $77,254 per year, or $37.1 per hour.

Parking Operations Manager

Highwoods

Atlanta, GA • On-site

Full-time

Posted 13 days ago

Job description

The Parking Operations Manager is responsible for the overall management and day-to-day operations of the Company's Buckhead parking facilities, ensuring safe, efficient, and customer-focused parking services for monthly parkers, visitors, customers, employees, and event patrons. This position oversees parking operations, equipment maintenance, vendor performance, revenue optimization, customer service, and special event parking while maintaining the highest standards of operational excellence, safety, and financial accountability.
KEY RESPONSIBILITIES:
Parking Operations
  • Direct and oversee the daily operations of all parking facilities, including garages and surface lots.
  • Ensure safe, efficient traffic flow and enforcement of parking regulations.
  • Manage monthly, transient, visitor, reserved, and event parking programs.
  • Coordinate customer parking accommodations during construction projects, maintenance activities, and special events.
  • Monitor facility utilization and implement operational improvements to maximize efficiency and customer satisfaction.
  • Develop and maintain operating procedures and service standards for parking operations.
  • Coordinate with Customer Service to ensure timely resolution of customer inquiries, complaints, and service requests.
  • Maintain current parking credentials, SmartTags, validations, permits, and related parking inventories.

Equipment, Facilities, and Maintenance
  • Oversee the maintenance, repair, replacement, and performance of parking access and revenue control equipment, parking software, cameras, intercoms, payment devices, and associated technologies.
  • Develop and administer preventative maintenance programs for parking facilities and equipment.
  • Conduct routine inspections and operational audits of parking facilities to ensure equipment reliability, cleanliness, safety, and security.
  • Coordinate installation and maintenance of parking signage, pavement markings, directional signage, and traffic control devices.
  • Maintain inventory of parking equipment, replacement parts, supplies, and operational materials.
  • Ensure compliance with applicable payment security standards and equipment maintenance requirements.
  • Prepare recommendations, cost estimates, and project plans for capital improvements and facility repairs.

Customer Service:
  • Deliver exceptional customer service while fostering positive relationships with tenants, customers, visitors, and internal stakeholders.
  • Investigate operational issues and customer concerns, coordinating timely resolution with Customer Service and technical support teams.
  • Assist customers with parking account setup, parking validations, SmartTag issuance, account management, and parking program education.
  • Maintain high service standards through continuous monitoring, feedback, and process improvement.

Event Operations
  • Plan, coordinate, and oversee parking operations for special events.
  • Schedule and supervise event staffing, including third-party personnel, security, ambassadors, flaggers, and valet providers as applicable.
  • Program parking equipment for event rates, operating hours, and special event requirements.
  • Coordinate event logistics with venue operators, Property Management, and external partners.
  • Monitor event performance, reconcile event revenue, and maintain event documentation.

Financial Management and Revenue Optimization
  • Assist in developing annual operating and capital budgets for parking operations.
  • Monitor operating expenses and recommend cost-effective solutions.
  • Analyze parking utilization, transaction activity, revenue performance, and operational trends.
  • Prepare operational reports, revenue projections, and performance analyses.
  • Support accounts receivable processes, invoice review, collections, and parking billing administration.
  • Review competitive market pricing and recommend adjustments to parking rates to maximize revenue opportunities.
  • Support revenue assurance through operational audits and reconciliation activities.

Vendor and Contractor Management:
    • Manage third-party vendors providing parking-related services including:
    • Parking equipment maintenance
    • Janitorial services
    • Security services
    • Valet operations
    • Electrical and lighting contractors
    • Garage sweeping, pressure washing and striping
    • Traffic control services
    • Other operational service providers
  • Monitor vendor performance to ensure contractual compliance, service quality, and timely completion of work.
  • Coordinate preventive maintenance schedules and repair activities.
  • Review contractor work and authorize completion of assigned projects.

Planning, Reporting, and Continuous Improvement:
  • Conduct regular audits of parking operations, equipment performance, utilization, and revenue collection.
  • Prepare operational reports and recommendations for management.
  • Participate in strategic planning for parking operations, technology improvements, and facility enhancements.
  • Develop performance metrics and benchmark operational effectiveness.
  • Recommend operational improvements that increase efficiency, customer satisfaction, safety, and revenue performance.
  • Remain current on industry trends, parking technology, and best practices through professional development and continuing education.

QUALIFICATIONS/KNOWLEDGE, SKILLS, ABILITIES:
  • Strong leadership and organizational skills.
  • Excellent customer service orientation.
  • Strong written and verbal communication skills.
  • Ability to analyze operational and financial data and develop practical solutions.
  • Ability to prioritize multiple projects in a fast-paced environment.
  • Strong troubleshooting and problem-solving skills.
  • Ability to prepare reports, budgets, and operational analyses.
  • Ability to effectively communicate with technical and non-technical audiences.
  • Ability to establish productive working relationships with tenants, customers, vendors, and internal business partners.
  • Knowledge of parking operations, parking technologies, safety practices, and operational best practices.
  • Ability to lead teams and coordinate multiple stakeholders toward common operational goals.

EDUCATION/EXPERIENCE:
  • Associate's degree required; Facilities Management, Property Management, Hospitality, or related experience preferred.
  • Minimum of five (5) years of progressively responsible experience in parking operations, facilities operations, property management, or related operational management.
  • Experience managing parking access and revenue control systems preferred.
  • Experience with parking software platforms such as FlashParking, SKIDATA, PARCS, or similar systems preferred.
  • Experience with budgeting, financial reporting, accounts receivable, and revenue management preferred.
  • Experience managing vendors and service contracts.
  • Proficiency with Microsoft Office, including Excel and Word.

Why Join Us?
At Highwoods, we're more than just a commercial real estate company-we're in the business of creating remarkable workplaces that inspire and support growth, community, and connection. Our mission is to build environments and experiences that empower our teammates and customers to achieve more together. Through a blend of innovation, care, and commitment to quality, we deliver exceptional spaces that are worth the commute, add value to our customers, and positively impact our communities.
What Sets Us Apart
As part of the Highwoods team, you're not just taking on a job; you're joining a culture that values integrity, collaboration, and growth. We believe our culture is the key to success in the dynamic world of commercial real estate. Every member of our team plays a role in defining and upholding this culture-it's not just words on a page, but a way of working and living every day.
When you join Highwoods, you'll bring your unique skills, experiences, and values to life through our shared mission. Together, we create a thriving workplace where every teammate has the support and opportunity to make a meaningful impact.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS:
  • Combination of office, parking facility, and outdoor work environments.
  • Frequent exposure to varying weather conditions, vehicle traffic, and construction activity.
  • Occasional evening, weekend, holiday, and on-call responsibilities to support special events and operational needs.
  • Travel between parking facilities as required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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