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Overnight Medical Receptionist Jobs (NOW HIRING)

PDS Health

Receptionist, Support

Henderson, NV · On-site

$15.80/hr

Prepares outgoing mail for pick up by courier service, including certified/overnight/return receipt ... Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K

PDS Health

Receptionist, Support

Henderson, NV · On-site

$15.80 - $20.60/hr

Prepares outgoing mail for pick up by courier service, including certified/overnight/return receipt ... Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K

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Overnight Medical Receptionist information

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How much do overnight medical receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for overnight medical receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is an overnight medical receptionist?

Overnight medical receptionists are administrative professionals who work during nighttime hours in healthcare settings such as hospitals, clinics, or urgent care centers. Their primary responsibilities include answering phones, greeting patients, scheduling appointments, handling patient check-ins and check-outs, and managing medical records. They play a crucial role in ensuring smooth operations and communication during late shifts when medical facilities may have fewer staff on duty. Strong organizational and communication skills are essential for this role, as well as the ability to handle emergencies and maintain patient confidentiality. Overnight shifts can be challenging but are vital to providing continuous patient care.

What skills and qualifications are needed to be an overnight medical receptionist?

To excel as an Overnight Medical Receptionist, you need strong organizational abilities, attention to detail, and a basic understanding of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, multi-line phone systems, and appointment scheduling software is often required. Exceptional communication skills, reliability, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies are essential for ensuring efficient clinic operations, accurate patient information management, and positive patient experiences during overnight shifts.

What are common challenges faced by overnight medical receptionists and how can they be managed?

Overnight medical receptionists often encounter unique challenges such as handling emergency calls, managing patient anxiety during late hours, and working with reduced on-site staff. To manage these situations, strong communication skills, the ability to remain calm under pressure, and familiarity with emergency protocols are essential. Effective overnight receptionists also maintain clear records and coordinate closely with on-call medical staff to ensure patient needs are promptly addressed, even during quieter periods.

What is the difference between Overnight Medical Receptionist vs Day Medical Receptionist?

AspectOvernight Medical ReceptionistDay Medical Receptionist
Work HoursNight shifts, typically overnightDay shifts, regular business hours
CertificationsCPR, medical office experienceCPR, medical office experience
Work EnvironmentHospitals, clinics during night hoursClinics, hospitals during daytime
ResponsibilitiesPatient check-in, scheduling, administrative tasksPatient check-in, scheduling, administrative tasks

Both Overnight Medical Receptionists and Day Medical Receptionists handle patient intake, scheduling, and administrative duties. The primary difference lies in their work hours, with overnight staff working night shifts and day staff working during regular hours. Certifications and responsibilities are similar, but the work environment varies based on shift timing, affecting workflow and patient interaction times.

More about Overnight Medical Receptionist jobs

What cities are hiring for Overnight Medical Receptionist jobs?

Cities with the most Overnight Medical Receptionist job openings:

What are the most commonly searched types of Medical Receptionist jobs?

The most popular types of Medical Receptionist jobs are:

What states have the most Overnight Medical Receptionist jobs?

States with the most job openings for Overnight Medical Receptionist jobs include:

Overnight Medical Receptionist jobs near you
Infographic showing various Overnight Medical Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

ER RECEPTIONIST

Humboldt County Memorial Hospital

Humboldt, IA • On-site

$15 - $20/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Job description

ER RECEPTIONIST, 12-HOUR SHIFTS - SATURDAY AND SUNDAY DAY SHIFT(6AM-6PM) AND ONE OVERNIGHT SHIFT PER WEEK(6PM-6AM), ROTATING HOLIDAYS.

BENEFITS INCLUDE: IPERS, HEALTH, VISION, DENTAL, LIFE, AND LONG-TERM DISABILITY.

PTO ACCRUAL BEGINS 1ST DAY OF EMPLOYMENT.


HUMBOLDT COUNTY MEMORIAL HOSPITAL

JOB DESCRIPTION

TITLE:  Emergency Room Receptionist

DEPARTMENT:  Emergency Department

REPORTS TO:  Emergency Department Director                 

SUPERVISES: None   

General Objective:

  1. Support HCMH mission, vision, and values at all times.
  2. Collect and enter accurate data in a friendly and efficient manner to begin the process of creating a medical record and complete the full registration process.
  3. Answering and directing phone calls in a friendly, efficient manner to the appropriate destination.  
  4. This position can be combined with any other Emergency Department functions as necessary for the needs of the department.  

 SIGNIFICANT DUTIES:

  1. Duties as switchboard operator and receptionist.
    1. Processes incoming and outgoing telephone calls efficiently, politely, accurately, and as quickly as possible.
    2. Utilize overhead paging system announcements and codes with clarity and in a calm manner.
    3. Releases patient information as permitted by hospital policy.
    4. Greets customers proactively with a smile and arranges for them to be escorted to their destination.
    5. Functions as “one call” representative for outgoing transfers from TRMC.
      • Will obtain necessary patient information to initiate transfers from caller requesting the transfer and create an outpatient encounter in EPIC with patient demographics and coverages.
      • Will notify the on-call EMS crew of the transfer along with the truck number.
    6. Monitor security cameras at the hospital entrances and facilitate appropriate response if someone presents to one of these entrances after hours.
      • To include contacting law enforcement if necessary.

    7. Monitor hospital wide alarms (fire panel, generators etc.) and contact appropriate personnel to respond should one of the alarms be triggered.
               

  1. Duties as registration representative.
    1. Maintains confidentiality regarding patient, employee, and hospital information through personal conduct or referral to appropriate resources.
    2. Interviews patients or representatives to obtain complete and accurate information on the admission record. Obtains identification and supporting documentation, such as but not limited to insurance cards, driver’s license, employment information, etc. for patient ID and name changes
    3. Obtains signatures on medical and financial documents. 
    4. Scans necessary documents into patient’s chart as applicable.
    5. Prepares identification wristbands/labels for patient identification.
    6. Distributes registration documents to medical records, ancillary departments, nurses’ stations, and other necessary departments. 
    7. Arranges for escort of patient to room (inpatient) or to appropriate ancillary department (outpatient).
    8. Enter necessary changes on computer for updated demographic or billing information and status changes if applicable.
    9. Ensures all patients are registered before discharge, prioritizing registrations during periods of high volume.
    10. Meets registrations standards goals and expectations set by Revenue Cycle Manager and department.
  1. Uses interpersonal skills effectively to build and maintain cooperative working relationships.
    1. Works and communicates in a positive, courteous and cooperative manner with all personnel, patients, and their families when providing information and services, seeking assistance and clarification and resolving problems.
    2. Carries out assignments responsibly, accurately, and efficiently. Takes responsibility for actions.
    3. Participates in a positive and cooperative manner during office meetings and mandatory in-services and contributes to a team effort.
    4. Assures a tactful, personable approach in dealing with issues. Demonstrates a willingness and an ability to receive / give constructive feedback.
    5. Listens effectively, is willing to try and be receptive to alternative or new ways of doing things/ideas.
    6. Assists in training new employees if necessary.
    7. Participates, as directed, in the quality improvement process.
    8. Promotes a positive hospital image to community, patients/visitors, and coworkers.
    9. Utilizes time and resources in an efficient manner.
    10. Follows all department, hospital, and safety policies and procedures
    11. Attends all mandatory department or hospital wide meetings. 
  1. Accepts other duties.
    1. Willingly and carefully completes additional assignments when given within the time limit requested.
    2. Assists the Emergency Department with special projects or assignments as requested.
    3. Participate in continued education opportunities as requested. 

QUALIFICATIONS:

Education: 

High school diploma or equivalent required. 


Experience: 

EPIC with Medical office experience is preferred.  


Skills:

  1. Excellent communication, telephone, and customer service skills required.
  2. Proficient typing and computer skills required.
  3. Must speak and read English fluently.
  4. Medical terminology knowledge is helpful.
  5. Must be able to operate standard office equipment efficiently. (Copy machine, fax, scanner, etc.) 

Physical Requirements:

The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Patient Access Clerk / Communications Operator

Physical Requirement Form

In a normal workday, the Employee is required to:

Continuously

With Rest

Sit (hours)

10

Stand (hours)

1

Walk (hours)

1

Infrequently

 

Occasionally

 

Frequently

 

Continuously

Lift:

0% - 5% 

 

6% to 33%

 

34% to 66%

 

67% to 100%

  10 lbs.

X

  11 - 20 lb.

X

  21 - 50 lb.

X

  51 - 100 lb.

X

Carry:

  10 lbs.

X

  11 - 20 lb.

X

  21 - 50 lb.

X

  51 - 100 lb.

X

Bend:

Squat:

X