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Overnight Chat Support Jobs (NOW HIRING)

ResMed

Practice Support Agent

Decatur, IL

$18.25 - $24.25/hr

Practice Support Agents provide exceptional customer and patient support via phone, live chat, and ... Troubleshoot Overnight Pulse Oximetry upload issues * Process and validate test orders, physician ...

Propeller Health

Practice Support Agent

Decatur, IL

$18.25 - $24.25/hr

Practice Support Agents provide exceptional customer and patient support via phone, live chat, and ... Troubleshoot Overnight Pulse Oximetry upload issues * Process and validate test orders, physician ...

MatrixCare

Practice Support Agent

Decatur, IL

$18.25 - $24.25/hr

Practice Support Agents provide exceptional customer and patient support via phone, live chat, and ... Troubleshoot Overnight Pulse Oximetry upload issues * Process and validate test orders, physician ...

Ampcus

Services Support Rep 2

$17.50 - $22.25/hr

... chat/email issues. Our center will be open 24/7/365 with a few major holidays off ... We offer flexible shifts (which may include evening, overnight and weekend opportunities). Job ...

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Overnight Chat Support information

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$14

$26

$44

How much do overnight chat support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for overnight chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the typical work schedules and expectations for Overnight Chat Support positions?

Overnight Chat Support roles generally require working late evening, overnight, or early morning shifts, often including weekends and holidays, depending on the employer's customer service hours. During these shifts, you'll primarily handle customer inquiries via live chat, resolve technical or account issues, and document interactions in support systems. While you may work independently, you'll also collaborate with other team members or escalate complex issues as needed. Employers value strong self-management and reliability, as overnight staff ensure customers receive timely assistance outside of regular business hours.

What are the key skills and qualifications needed to thrive in the Overnight Chat Support position, and why are they important?

To excel as an Overnight Chat Support, you need strong written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer support ticketing systems, live chat platforms, and basic troubleshooting tools is often required. Exceptional patience, a calm demeanor, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for providing timely, effective customer service during off-peak hours when support resources may be limited.

What is an Overnight Chat Support job?

An Overnight Chat Support job involves assisting customers through online chat during late-night hours. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing information about products or services. This role requires strong typing skills, problem-solving abilities, and the ability to multitask efficiently. Since it takes place overnight, it often suits individuals who prefer working late hours or have flexible schedules.

More about Overnight Chat Support jobs
What cities are hiring for Overnight Chat Support jobs? Cities with the most Overnight Chat Support job openings:
What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
What states have the most Overnight Chat Support jobs? States with the most job openings for Overnight Chat Support jobs include:
What job categories do people searching Overnight Chat Support jobs look for? The top searched job categories for Overnight Chat Support jobs are:
Overnight Chat Support jobs near you
Infographic showing various Overnight Chat Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Overnight Camp Counselor USA- Hi Rock

Overnight Camp Counselor USA- Hi Rock

YMCA

Mount Washington, MA

Other

Posted 3 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,978 frontline employees who took The Breakroom Quiz

492nd of 689 rated non-profit organizations

Job description

The Overnight Camp Counselor aids in supervising and effectively leading a group of campers in a resident camp setting. The Overnight Camp Counselor maintains a supportive, positive atmosphere that welcomes and respects all individuals while promoting and maintaining safe conditions in accordance with YMCA policies and procedures. This results in a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. Overnight Camp Counselors may be asked to work in resident camp and/or day camp depending on camp needs.

Essential Functions:

  • Demonstrates values of caring, honesty, respect, and responsibility in relationships with colleagues, members, volunteers, vendors, and guests
  • Builds positive, nurturing relationships with children and cooperative relationships with parents/caregivers
  • Promotes and supports the potential of all youth and facilitates peer-to-peer connections
  • Responds to and provides opportunities to discuss individual or group problems or concerns
  • Assists campers in meeting personal and camp-established development goals
  • Follows procedures for supervising camper health and enforcing safety regulations
  • Supervises all aspects of campers' daily routines (waking up, kapers, meals, siesta, activities, bedtime, overnights, after-hours duty)
  • Plans and leads nightly Cabin Chat sessions
  • Instructs campers in emergency procedures (fire, severe weather, lost camper, tag calls)
  • Teaches and assists during Coaching Periods as assigned
  • Serves as a Lifeguard or Lookout at the waterfront as assigned
  • Participates in Weekend Program, Unit On Duty, and other assigned events
  • Actively participates in staff training, meetings, and supervisory conferences
  • Follows all camp procedures and guidelines related to health, safety, supervision, attendance, and reporting requirements
  • Communicates with staff, campers, and parents in a timely and professional manner to support a positive YMCA experience

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