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Overnight Call Center Jobs (NOW HIRING)

Comfort Matters LLC

Call Center Manager

Osseo, MN

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

EmergeOrtho

Call Center Specialist

Asheville, NC · On-site

$15.75 - $19.75/hr

Call Center Specialist Opportunity in the Blue Ridge Region EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Robert Half

Call Center Specialist

Albuquerque, NM · Remote

$14.25 - $16.50/hr

Robert Half is seeking motivated and customer-focused Call Center Specialists to join a growing lead qualification team. This fully remote opportunity is ideal for individuals who thrive in a fast ...

Legacy Service Partners

Call Center Manager

Clermont, FL · On-site

$80K - $85K/hr

As a Call Center Manager, you will be responsible for leading and developing a team of customer service representatives in our fast-paced call center environment. Your ability to motivate and inspire ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Patient Services Representative (Call Center) - Cardiology Scheduling Cardiac Study Center / Pulse Heart Institute Spokane, WA Full-Time | Monday-Friday | No Weekends or Holidays About Us Cardiac ...

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Overnight Call Center information

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$10

$17

$25

How much do overnight call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for overnight call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What cities are hiring for Overnight Call Center jobs?

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What are the most commonly searched types of Call Center jobs?

The most popular types of Call Center jobs are:

What states have the most Overnight Call Center jobs?

States with the most job openings for Overnight Call Center jobs include:

What job categories do people searching Overnight Call Center jobs look for?

The top searched job categories for Overnight Call Center jobs are:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

CALL CENTER ASSOCIATE

Salina Regional Health Center

Salina, KS • On-site

Full-time

Re-posted 22 days ago

Salina Regional Health Center rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

471st of 1,065 rated hospitals

Job description

  • POSITION SUMMARY
    • Position Summary:
      • Operates SRHC customer call center for the health center as a single access contact to the public, patient, physician and internally in a busy consolidated call center environment. Provides routine information, on-call schedule information, monitors alarms, pages codes and directs calls to appropriate areas for all campuses. Responsible for answering calls to the main number at SRHC as well as the SRHC Physician Exchange. Also responsible for proper administration of radio paging and alarm notification for multiple campuses.
  • POSITION QUALIFICATIONS
    • Minimum Education
      • High School or equivalent; Must be 18 years old
    • Minimum Experience
      • Must pass typing test at 35 wpm or more
    • Required Registration/License/Certification
      • None

What Salina Regional Health Center employees say

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