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Overnight Call Center Jobs in Delaware (NOW HIRING)

VHB

Call Center Representative

Smyrna, DE · On-site

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

VHB

Call Center Representative

Smyrna, DE · On-site

$18.50/hr

Overview ABOUT THE POSITION We're seeking a Call Center Representative to help keep Delaware's transportation network running smoothly. In this role, you'll provide administrative and operational ...

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE

$70K - $100K/yr

Call Center Manager (Onsite - Georgetown, DE)Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents in Georgetown ...

F.H. Furr

Call Center Manager (On-Site)

Georgetown, DE · On-site

$70K - $100K/yr

Overview Call Center Manager (Onsite - Georgetown, DE) Position Summary F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents in ...

Serco

Call Center Rep - Temporary

Wilmington, DE · On-site

$15.50 - $19.50/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Delaware

Overnight Call Center information

See Delaware salary details

$10

$17

$25

How much do overnight call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for overnight call center in Delaware is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.
More about Overnight Call Center jobs
What are the most commonly searched types of Call Center jobs in Delaware? The most popular types of Call Center jobs in Delaware are:
What are popular job titles related to Overnight Call Center jobs in Delaware? For Overnight Call Center jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Overnight Call Center jobs in Delaware look for? The top searched job categories for Overnight Call Center jobs in Delaware are:
What cities in Delaware are hiring for Overnight Call Center jobs? Cities in Delaware with the most Overnight Call Center job openings:
Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,289 per year, or $17.9 per hour.

Call Center Representative

ACCU Staffing Services

Newark, DE • On-site

$16/hr

Other

Medical, PTO

Re-posted 24 days ago

Job description

Join Our Team!
Position: Call Center Representative
Location: Newark, DE
Pay Rate: $16/hr
Are you ready to take the next step in your career? We're actively seeking a dynamic and motivated Call Center Representative to join our team in Newark, DE! This is a fantastic opportunity to work with an award-winning organization that values equality, diversity, and family.
Job Description:

  • Responsible for contacting clients to collect on accounts, setting payment arrangements, and ensuring compliance with collection regulations.
Job Responsibilities:
  • Meet department goals by contacting clients and collecting on accounts
  • Set up and follow up on payment arrangements
  • Perform skip tracing and maintain accurate records
  • Manage accounts until resolved or deemed uncollectible
  • Follow all FDCPA regulations and company procedures
Shift/Hours:
  • Must be available for all shifts listed
  • Days: 8:00am - 5:00pm
  • Nights: 12:00pm - 9:00pm at least two nights per week
  • Saturday's up to every other Saturday from 8:00am - 12:00pm
Job Requirements
  • Must be available to attend and complete entire training program.
  • Required to work 40 hours per week.
  • Required to work at least 2 nights per week (until 9:00 pm)
Ready to make a move? Contact us today!
ACCU Wilmington Job Center
1705 Concord Pike
Wilmington, DE 19803
Phone: 302-384-8777
Email: wilmington@accustaffing.com
Why ACCU Staffing? Join an award-winning organization that takes pride in being South Jersey/Philadelphia's top staffing company! As an equal opportunity, family, and women-owned employer, we offer a supportive and inclusive work environment.
Benefits at ACCU Staffing include:
  • Medical insurance
  • Paid time off
  • Referral bonuses
  • Rapid-pay debit card for immediate access to your paycheck!

Don't miss out on this incredible opportunity! Take the first step toward a rewarding career with ACCU Staffing. Apply now and be a part of our success story!

Apply