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Outbound Customer Service Jobs (NOW HIRING)

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

RemX

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Customer Service Representative - Phoenix AZ 85034 - $18/h

Phoenix, AZ · On-site

$18/hr

Hiring experienced Customer Service Representative professionals who are experienced in outbound customer support. In this role, you will support mortgage escrow operations by making outbound calls ...

Weploy

$18.25 - $24.25/hr

About the Role You will be responsible for handling a mix of inbound and outbound customer interactions, supporting both customer service and administrative operations. The role sits within a close ...

Star Group

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

PetroServices

Customer Service Representative

Saint James, NY · On-site

$16.50 - $22.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Robert Half

Customer Service Representative

Emmaus, PA · On-site

$18 - $20/hr

Manage a high volume of inbound and outbound customer calls daily * Respond to customer inquiries regarding products, services, orders, billing, or account issues * Resolve customer concerns ...

Petro

Customer Service Representative

Yaphank, NY

$15.75 - $21.25/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

PetroServices

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Star Group

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

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How much do outbound customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are some common daily tasks for someone working in Outbound Customer Service?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in the Outbound Customer Service position, and why are they important?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What is an Outbound Customer Service job?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

More about Outbound Customer Service jobs
What cities are hiring for Outbound Customer Service jobs? Cities with the most Outbound Customer Service job openings:
What are the most commonly searched types of Outbound Customer Service jobs? The most popular types of Outbound Customer Service jobs are:
What states have the most Outbound Customer Service jobs? States with the most job openings for Outbound Customer Service jobs include:
What job categories do people searching Outbound Customer Service jobs look for? The top searched job categories for Outbound Customer Service jobs are:
Outbound Customer Service jobs near you
Infographic showing various Outbound Customer Service job openings in the United States as of May 2026, with employment types broken down into 10% Full Time, 80% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,096 per year, or $18.3 per hour.
Customer Service Representative

Customer Service Representative

Petro Home Services

Saint James, NY • On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Retirement

Posted 3 hours ago

Petro Home Services rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

56th of 217 rated repair and maintenance companies

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:
As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:
As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

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