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Outbound Customer Service Jobs (NOW HIRING)

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Tri-Starr Talent

Be Seen First

Customer Service Representative

San Antonio, TX · On-site

$16 - $19/hr

The ideal candidate will handle inbound and/or outbound calls, resolve customer inquiries, and ... Resolve customer inquiries related to accounts, billing, services, or products * Document customer ...

Robert Half

Customer Service Representative

Brentwood, TN · On-site

$19.95 - $23.10/hr

... and outbound phone interactions in a thorough manner. • Address customer concerns by clarifying issues, identifying next steps, and following established service procedures. • Document call ...

Manufacturing Company

Customer Service

Palmer, MA · On-site

$18.50 - $20/hr

Make outbound calls to customers to provide information, gather feedback, or promote products/services. * Respond to customer inquiries via phone and email. * Maintain accurate customer records and ...

Robert Half

Customer Service Representative

Rosedale, NY · On-site

$22 - $25/hr

... outbound customer communications. Responsibilities: • Respond to incoming customer calls and ... service needs. • Place outbound calls as needed to follow up on requests, confirm details, or ...

John Ray and Sons

Customer Service Representative

Troy, NY · On-site

$15.75 - $21.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

John Ray and Sons

Customer Service Representative

Troy, NY · On-site

$15.75 - $21.25/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Star Group

Customer Service Representative

Port Chester, NY

$17.75 - $24/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

PetroServices

Customer Service Representative

Saint James, NY · On-site

$16.50 - $22.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

SMO Energy

Customer Service Representative

La Plata, MD

$16 - $21.75/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Petro

Customer Service Representative

Yaphank, NY

$15.75 - $21.25/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Petro

Customer Service Representative

Maspeth, NY

$16.50 - $22.50/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

SMO Energy

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

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Outbound Customer Service information

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How much do outbound customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Outbound customer service roles can pay $2000 or more per week if you have strong communication skills, experience, and a high call volume. Earning this amount typically requires full-time hours, performance incentives, and possibly working for companies that offer premium pay or commission structures.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and knowledge of specific tools or industries.

What jobs pay 4000 a week without a degree?

Outbound customer service roles typically do not pay $4,000 a week without significant experience or commission-based incentives. High-paying jobs in sales, real estate, or certain freelance roles may reach that level, but they often require specialized skills, certifications, or a strong network. Most jobs paying this amount without a degree are rare and usually involve performance-based pay or entrepreneurial efforts.

What are some common daily tasks for someone working in Outbound Customer Service?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in the Outbound Customer Service position, and why are they important?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What is an outbound customer service role?

An outbound customer service role involves proactively contacting customers through phone calls, emails, or messages to follow up, resolve issues, or promote products and services. It requires strong communication skills, patience, and often the use of customer relationship management (CRM) tools. The goal is to enhance customer satisfaction and support sales efforts.

What is an Outbound Customer Service job?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

More about Outbound Customer Service jobs
What cities are hiring for Outbound Customer Service jobs? Cities with the most Outbound Customer Service job openings:
What are the most commonly searched types of Outbound Customer Service jobs? The most popular types of Outbound Customer Service jobs are:
What states have the most Outbound Customer Service jobs? States with the most job openings for Outbound Customer Service jobs include:
What job categories do people searching Outbound Customer Service jobs look for? The top searched job categories for Outbound Customer Service jobs are:
Outbound Customer Service jobs near you
Customer Service Representative

Customer Service Representative

Petro Home Services

Queens, NY • On-site

$16.50 - $22.50/hr

Part-time

Medical, Dental, Retirement

Re-posted 6 days ago

Petro Home Services rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

64th of 229 rated repair and maintenance companies

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:
As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:
As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

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