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Outbound Customer Service Jobs in Texas (NOW HIRING)

DATAMARK (Texas)

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Datamark, Inc.

Customer Service Representative I

El Paso, TX

$14.50 - $19.75/hr

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Datamark, Inc.

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Datamark, Inc.

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

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Outbound Customer Service information

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$9

$17

$24

How much do outbound customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for outbound customer service in Texas is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.93 per hour, depending on experience, location, and employer.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What are the most commonly searched types of Outbound Customer Service jobs in Texas? The most popular types of Outbound Customer Service jobs in Texas are:
What are popular job titles related to Outbound Customer Service jobs in Texas? For Outbound Customer Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Outbound Customer Service jobs in Texas look for? The top searched job categories for Outbound Customer Service jobs in Texas are:
What cities in Texas are hiring for Outbound Customer Service jobs? Cities in Texas with the most Outbound Customer Service job openings:
Outbound Customer Service jobs near you
Infographic showing various Outbound Customer Service job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,492 per year, or $17.1 per hour.

Medical Records Retrieval Representative | Outbound Customer Service

Rose International

Fort Worth, TX • On-site

$16.25 - $19.50/hr

Other

Posted 3 days ago

New

Job description

Job Title

Job Description Required Education• High School Diploma or equivalent Required Skills• Comfortable spending most of the workday making outbound phone calls • Excellent verbal and written communication skills • Strong attention to detail • Problem-solving skills • Time management skills • Microsoft Office proficiency including: o Outlook o Word o Excel o Adobe Acrobat • Ability to remain seated for extended periods while making calls Preferred Skills• Medical records retrieval experience Required Experience:• Minimum of 1 year of customer service experience Job Duties• Calling medical facilities and copy services to retrieve medical records • Documenting detailed information regarding status updates • Obtaining applicant authorization with a wet signature • Requesting medical records • Responding to email inquiries regarding files Typical Day• Make outbound calls to hospitals, physician offices, and medical copy services • Follow up on outstanding medical record requests • Update file status with detailed documentation • Obtain required applicant authorizations • Process incoming email requests and inquiries • Manage multiple files while meeting productivity expectations

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