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Outbound Customer Service Jobs in Texas (NOW HIRING)

Customer Service Representative I

El Paso, TX · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team as a Customer Service Representative at DATAMARK, Inc. We're looking for a Customer ... You'll handle inbound and outbound calls and emails, document customer interactions accurately, and ...

Inbound Customer Care Agent

Dallas, TX · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative MCI is one of the fastest-growing tech-enabled business services ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...

Inbound Customer Care Agent

Killeen, TX · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Care Representative MCI is one of the fastest-growing tech-enabled business services ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...

Remote Customer Service Agent

Austin, TX · Remote

$15.25 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Mesquite, TX · Remote

$14 - $18.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Mission, TX · Remote

$12 - $16/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Cedar Park, TX · Remote

$14.50 - $19.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Mcallen, TX · Remote

$14.75 - $19.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Edinburg, TX · Remote

$11.25 - $15/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Texarkana, TX · Remote

$14.50 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Wichita Falls, TX · Remote

$15 - $20.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Corpus Christi, TX · Remote

$15 - $20/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Keller, TX · Remote

$14 - $18.75/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Remote Customer Service Agent

Rockwall, TX · Remote

$14.50 - $19.25/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

Showing results 21-40

Outbound Customer Service information

See Texas salary details

$9

$17

$24

How much do outbound customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for outbound customer service in Texas is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.93 per hour, depending on experience, location, and employer.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What are the most commonly searched types of Outbound Customer Service jobs in Texas? The most popular types of Outbound Customer Service jobs in Texas are:
What cities in Texas are hiring for Outbound Customer Service jobs? Cities in Texas with the most Outbound Customer Service job openings:
Infographic showing various Outbound Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,492 per year, or $17.1 per hour.

Call Center Customer Service Agent

Fresh Form Draft

San Antonio, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

Description
About Us:
At Fresh Form Draft, we're committed to creating innovative marketing strategies. As an Call Center Customer Service Agent , you'll play a key role in supporting our marketing efforts and contributing to the success of our brand.
 We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will play a crucial part in delivering exceptional customer service to our clients while effectively addressing their concerns and inquiries. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for helping others. As a Call Center Customer Service Agent, you will be responsible for handling inbound and outbound calls, managing customer account information, and troubleshooting issues to ensure customer satisfaction.
Company: Fresh Form Draft
Location: San Antonio
Salary: $35,000 to $47,000 per year
Schedule: Full Time, Monday to Friday

Responsibilities
  • Handle inbound and outbound customer calls professionally and efficiently.
  • Provide accurate information to customers regarding products, services, and policies.
  • Resolve customer complaints and issues promptly and effectively.
  • Document customer interactions in the database for future reference.
  • Collaborate with team members to enhance customer service and team performance.
  • Identify and escalate priority issues to designated departments when necessary.
  • Follow up with customers to ensure their issues have been resolved to their satisfaction.


Qualifications
  • High school diploma or equivalent; additional education or certifications are a plus.
  • Proven experience in a customer service role, preferably in a call center environment.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle stressful situations and manage conflicting priorities.
  • Proficient in using computers and handling multiple software applications.
  • Flexible availability, including evenings and weekends, if required.


Benefits

  • Competitive weekly salary, dependent on experience and qualifications.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Retirement savings plan with company match.
  • Paid time off, including vacation, sick leave, and holidays.
  • Opportunities for career growth and professional development.