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Outbound Customer Service Jobs in Florida (NOW HIRING)

Flotilla Partners

Outbound CSR Service Scheduler

Sanford, FL · On-site

$13.50 - $18/hr

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment ...

Flotilla Partners

Outbound CSR Service Scheduler

Sanford, FL · On-site

$13.50 - $18/hr

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment ...

Flotilla Partners

Outbound CSR Service Scheduler

Sanford, FL · On-site

$13.50 - $18/hr

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment ...

TTEC

$14.75 - $20.25/hr

Customer Service Representative - Outbound Apply now Save jobSaved job Join our team as a Customer Service Representative Outbound and immerse yourself in a role where every interaction is an ...

HelloGov AI

Customer Service Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Service Representative, you will be responsible for delivering a premium ... Through direct outbound outreach, you will assist customers with their applications, address ...

All Insurance Underwriters

Be Seen First

Customer Service Representative

Spring Hill, FL · On-site

$41K - $46K/yr

Handle inbound and outbound customer inquiries related to policy servicing, including endorsements, renewals, cancellations, and policy changes with accuracy and professionalism. * Review, process ...

All Insurance Underwriters

Be Seen First

Customer Service Representative

Land O Lakes, FL · On-site

$41K - $46K/yr

Handle inbound and outbound customer inquiries related to policy servicing, including endorsements, renewals, cancellations, and policy changes with accuracy and professionalism. * Review, process ...

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All JobsOutbound Customer Service JobsOutbound Customer Service Jobs in Florida

Outbound Customer Service information

See Florida salary details

$7

$13

$19

How much do outbound customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for outbound customer service in Florida is $13.69, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.38 per hour, depending on experience, location, and employer.

What is an outbound customer service?

An Outbound Customer Service job involves making calls to customers on behalf of a company. The purpose of these calls can include sales, follow-ups, surveys, appointment setting, or customer support. Agents proactively reach out to customers rather than waiting for them to call in. Strong communication skills, patience, and problem-solving abilities are essential in this role. Companies use outbound customer service to generate leads, improve customer relationships, and provide important information.

What does an outbound customer service do?

In an Outbound Customer Service role, your daily tasks typically include making outbound calls to existing or potential customers, following call scripts to provide information, answer questions, or promote products and services. You'll also record customer responses, input data in CRM systems, handle objections, and sometimes schedule appointments or conduct satisfaction surveys. Team collaboration is often encouraged to share effective strategies and meet group targets. The pace can be fast and goal-driven, but it offers opportunities to polish your communication skills and gain experience working with diverse customer needs.

What are the key skills and qualifications needed to thrive in outbound customer service?

To thrive as an Outbound Customer Service representative, you need strong communication skills, a persuasive approach, and proficiency in handling customer inquiries, typically supported by a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes basic sales training are commonly required. Persistence, active listening, and resilience to rejection are valuable soft skills that make candidates excel in this role. These competencies are crucial to effectively engage potential customers, meet performance targets, and maintain a positive company image.

What are the most commonly searched types of Outbound Customer Service jobs in Florida?

The most popular types of Outbound Customer Service jobs in Florida are:

What are popular job titles related to Outbound Customer Service jobs in Florida?

For Outbound Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Outbound Customer Service jobs in Florida look for?

The top searched job categories for Outbound Customer Service jobs in Florida are:

Outbound Customer Service jobs near you
Infographic showing various Outbound Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,469 per year, or $13.7 per hour.

Outbound CSR Service Scheduler

Flotilla Partners

Sanford, FL

$13 - $17.25/hr

Full-time

PTO

Re-posted 23 days ago

Job description

Ready to Get Paid for Performance?

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting.

If you're someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.

What You'll Be Doing
  • Make high-volume outbound calls daily
  • Follow up with existing and inactive customers
  • Schedule and confirm service appointments
  • Re-engage customers for annual maintenance and services
  • Use CRM systems to track activity, notes, and outcomes
  • Follow call scripts and overcome common objections
  • Maintain consistent call pace throughout your shift
What We're Looking For (Preferred)
  • Outbound and/or inbound call center experience
  • Customer service or sales background
  • Experience using a CRM system
  • Bilingual is a plus
Compensation
  • Competitive hourly pay
  • Commission on performance
  • Opportunity to increase earnings based on production
Why This Role Stands Out
  • Clear expectations and performance structure
  • Consistent workflow - no guessing what to do
  • Opportunity to grow into higher-level roles
  • Be part of a team that values accountability and results
Who This is Perfect For
  • Call center reps who want more earning potential
  • Sales-minded individuals who thrive in a structured environment
  • Self-starters who don't need to be micromanaged

Requirements

Non-Negotiables (Must Have)
  • Comfortable on the phone for the entire shift
  • Strong work ethic and self-motivation
  • Coachable and open to feedback
  • Basic typing and computer skills
  • Reliable personal transportation

Benefits

Great Hourly Pay

Benefits at full time after 90 days

PTO

Great Commission incentives!

Apply